Pre-ordering update - Page 3

The Wolf · 03-17-2007, 12:39 PM

Quote:

Originally Posted by Marc Duffy

Just resign.

ROFL.

diamond2377 · 03-17-2007, 12:52 PM

I think my situation is more pitiful than anyone.
I am going to take next Friday off. But I can't tell my wife about it or she will flip out. So Friday morning I am getting ready in the morning like I'm going to work. Get dressed, drop the kids off, then spend all day at the library with OOTP.

Damn, I'm such a nerd!

RBLwebguy · 03-17-2007, 12:54 PM

Marc, I sent you an email about someone who preordered during 20% discount period and he didn't get the discount. Not sure if you followed up on that or not?

Sent about a week ago.

endgame · 03-17-2007, 01:05 PM

Quote:

Originally Posted by RBLwebguy

Marc, I sent you an email about someone who preordered during 20% discount period and he didn't get the discount. Not sure if you followed up on that or not?

Sent about a week ago.

*hopping on the following up on Duffy's follow up bandwagon*

WSR · 03-17-2007, 01:20 PM

Was it a 20% discount or a 10% discount?

endgame · 03-17-2007, 01:25 PM

Quote:

Originally Posted by WSR

Was it a 20% discount or a 10% discount?

Both discounts were offered at different times, but to different client groups, if I'm remembering correctly.

The Wolf · 03-17-2007, 08:41 PM

Quote:

Originally Posted by diamond2377

I think my situation is more pitiful than anyone.
I am going to take next Friday off. But I can't tell my wife about it or she will flip out. So Friday morning I am getting ready in the morning like I'm going to work. Get dressed, drop the kids off, then spend all day at the library with OOTP.

Damn, I'm such a nerd!

Wow. Your wife must be way scary.

RBLwebguy · 03-17-2007, 08:42 PM

Quote:

Originally Posted by WSR

Was it a 20% discount or a 10% discount?

20%

WSR · 03-17-2007, 08:50 PM

Hmm, I only received a 10% discount offer.

Marc Duffy · 03-18-2007, 03:24 AM

I can't go back and 'fix' anyones order. Sorry

The Wolf · 03-18-2007, 08:14 AM

A real marketing wizard could do that.

Sweed · 03-18-2007, 09:38 AM

Quote:

Originally Posted by Marc Duffy

Did you get the recent "2 weeks to go email" which we sent to the whole OOTP database? We used a different software engine to send that.

Quote:

Originally Posted by kagnew35

No, Marc, I didn't, so we still might have the AOL problem.

Quote:

Originally Posted by AstrosPhan

I didn't get this and I don't have AOL at all.

Quote:

Originally Posted by kagnew35

Better check out all this fore thursday, we can have a big can of worms if problems

Marc, with these problems coming up will there be an announcement on these boards when the pre-order emails start going out?

Once emails are started is there a accurate estimate on how long it takes before all emails should be delivered? In other words if you announced emailing just began at HH:MM time can you then say with any accuracy that you should receive your email within X number of hours?

At least then guys would know to wait X number of hours before figuring they got missed. Could alleviate many "well it's been two hours since emailing began and I still don't have mine" posts.

RBLwebguy · 03-18-2007, 07:56 PM

Quote:

Originally Posted by Marc Duffy

I can't go back and 'fix' anyones order. Sorry

Sorry Marc, but that is a pretty weak response. If a person orders under a discount period expecting a discount, then he/she should be entitled to a discount. Pretty much any store would reverse the charge and put it through again with the applicable discount.

joeswell · 03-18-2007, 09:21 PM

Dumb question - sorry

I pre-ordered the game. Where do I go to download the game? The link in the email confirmation?

RBLwebguy · 03-18-2007, 09:29 PM

Quote:

Originally Posted by joeswell

Dumb question - sorry

I pre-ordered the game. Where do I go to download the game? The link in the email confirmation?

The game is supposed to be released Mar 23, and I assume a link will be provided at that time.

Kaitiaki · 03-18-2007, 10:07 PM

Quote:

Originally Posted by RBLwebguy

The game is supposed to be released Mar 23, and I assume a link will be provided at that time.

Mar 22 for pre-orders, based on the OP of this thread.

- Kai

Marc Duffy · 03-19-2007, 02:44 AM

Quote:

Originally Posted by RBLwebguy

Sorry Marc, but that is a pretty weak response. If a person orders under a discount period expecting a discount, then he/she should be entitled to a discount. Pretty much any store would reverse the charge and put it through again with the applicable discount.

Well, weak as you think it is - it's the truth. I have no ability to go back and amend someones processed transaction.

People are entitled to a discount, if they use the code provided at the time of ordering. If I were to go into a store and order goods but forget my discount card - it's a high chance I would not get the discount retrospectivelyif I went to the store 2 days later with the right card.

kagnew35 · 03-19-2007, 02:52 AM

This is off topic, but long as you're up, marc, how bout posting TRTR 24

Claymore · 03-19-2007, 03:08 AM

Quote:

Originally Posted by Marc Duffy

Well, weak as you think it is - it's the truth. I have no ability to go back and amend someones processed transaction.

People are entitled to a discount, if they use the code provided at the time of ordering. If I were to go into a store and order goods but forget my discount card - it's a high chance I would not get the discount retrospectivelyif I went to the store 2 days later with the right card.

Maybe not in the UK, but over across the pond, it would actually be pretty simple. You just return the product and repurchase it using the discount card. While I certainly understand the argument several weeks after the fact, the people who immediately raised the issue during the discount period (there were several, from what I remember) should have been given the ability to redo the transaction and recieve the discount.

Tony M · 03-19-2007, 05:46 AM

Quote:

Originally Posted by Bishop

Any estimated time for that Thursday thing? I just realized, I have to leave town that night for the weekend for my daughter.

I wonder if anyone in Kiribati has pre-ordered the program. In order for them to get the download on their Thursday it would have to be up by 10am GMT on the Thursday as they are 14 hours ahead.

Before 10am sounds good though because I can they give myself a day off work

03-19-2007, 02:52 AM	#58
kagnew35 All Star Starter Join Date: Dec 2005 Location: Las Vegas, Nev Posts: 1,965	This is off topic, but long as you're up, marc, how bout posting TRTR 24 __________________ Elder Statesman of the Board http://www.soxxcountry.com/ site with FaceGen Central and Duffys Tavern Live OOTP Chat Room

03-17-2007, 12:52 PM	#42
diamond2377 Minors (Single A) Join Date: Jan 2006 Location: Hartford, CT. Posts: 92	I think my situation is more pitiful than anyone. I am going to take next Friday off. But I can't tell my wife about it or she will flip out. So Friday morning I am getting ready in the morning like I'm going to work. Get dressed, drop the kids off, then spend all day at the library with OOTP. Damn, I'm such a nerd!

03-17-2007, 12:54 PM	#43
RBLwebguy Hall Of Famer Join Date: Jun 2002 Location: Canuckistan Posts: 5,162	Marc, I sent you an email about someone who preordered during 20% discount period and he didn't get the discount. Not sure if you followed up on that or not? Sent about a week ago.

03-17-2007, 01:20 PM	#45
WSR Minors (Triple A) Join Date: Jan 2002 Location: Tarzana, CA Posts: 211	Was it a 20% discount or a 10% discount?

03-17-2007, 08:50 PM	#49
WSR Minors (Triple A) Join Date: Jan 2002 Location: Tarzana, CA Posts: 211	Hmm, I only received a 10% discount offer.

03-18-2007, 03:24 AM	#50
Marc Duffy SI Marketing Wizard Join Date: Mar 2004 Location: Old Street, London Posts: 4,741	I can't go back and 'fix' anyones order. Sorry

03-18-2007, 09:21 PM	#54
joeswell Minors (Double A) Join Date: Jul 2006 Location: Mullica Hill , NJ Posts: 166	Dumb question - sorry I pre-ordered the game. Where do I go to download the game? The link in the email confirmation?