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Old 06-30-2006, 04:55 PM   #61
Marc Duffy
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Quote:
Originally Posted by Cooleyvol
If it worked properly.

As for the Christmas analogy from Marc.
I know better than to buy Christmas gifts right before the Christmas sale timeframe. You didnt make it public exactly when the sale period was coming in the future.

Bad example. Folks arent griping b/c you lowered prices. They're griping b/c they paid full price for a game that doesnt work properly while others get a discounted version about to be patched.
I appreciate that there are issues we need to resolve we're all in it for the long term and when you buy our games you get the full benefit of our support and post sales service. So to those who paid full price, I say thank you and hope that with patch2 the game meets your expectations and desires
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Old 06-30-2006, 04:56 PM   #62
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Originally Posted by jbmagic
Just 10%? Thats really not a big discount.

Puresim is doing 50% off.
And? We are not trying to compete on price with anyone else.
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Old 06-30-2006, 04:58 PM   #63
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Originally Posted by Bobbuttons
So I am only loyal if I buy the game before the release date? I have bought every version of OOTP but the first one, but I don't pre-order things unless I absolutely have to. That sure as hell doesn't make me any less loyal to the game than anybody that buys it pre-release.
I never said it did but one of the biggest ways we can reward loyal fans of the game is to offer a discount off the price year on year as a thankyou for support.

You'll get the same discount notice next year - it's up to you if you decide to take us up on it
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Old 06-30-2006, 04:59 PM   #64
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Originally Posted by ozziethesaint
well then please explain to us Marc why the game was stripped of many many options from before. and why the game was released in such a sad shape?
The game was rewritten from scratch. No feature was stipped, the game had to be coded from the start and some stuff never made it into the first release.

The game has had some issues but we've never shyed away from these and we've come out and taken the flak and put steps in place to fix.
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Old 06-30-2006, 05:00 PM   #65
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Quote:
Originally Posted by jbmagic
Just 10%? Thats really not a big discount.

Puresim is doing 50% off.
The only reason Puresim is half off is because they know it's less than half the game OOTPBM2006 is, even if a single issue with OOTP is never resolved.....
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Old 06-30-2006, 05:00 PM   #66
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Quote:
Originally Posted by Marc Duffy
Why robbed?? I've not acted in an underhand manner. Just seems like no matter what we do you are not going to be happy.
WE FEEL ROBBED BECAUSE WE BOUGHT A GAME THAT DOES NOT WORK AS ADVERTISED!

There are more bugs in this game than any software product I have ever seen. I happen to work for a software company that writes software for Public Safety Agencies. If My team put a product out in this shape to the mass public, I'd be looking for a new job............................................... ......

For instance. I can put a patch out today, tonight, in the moring, and all day long to fix problems if MY customers are having issues with something they paid money for. You make it seem like putting a patch out is SUCH a big deal. It's not....that is just what big software companies want to tell you to keep you waiting..........

I know that the staff is small. But it seems like you spend more time grippy back as us than you do admitting you screwed up putting this out when you did. AND getting fixes out to us!!!!!!!!!



ok, now I feel a little better
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Old 06-30-2006, 05:01 PM   #67
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well ok thanks for answering that, now
Did Markus choose to switch over to the "SI" interface or was that choice made for him? and how much time was taken away from actually programming the game to make the interface change?
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Old 06-30-2006, 05:02 PM   #68
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Quote:
Originally Posted by Questdog
The only reason Puresim is half off is because they know it's less than half the game OOTPBM2006 is, even if a single issue with OOTP is never resolved.....

I'm not so sure of that. If OOTP continues the way it is, and PureSim continues the way it is..............
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Old 06-30-2006, 05:02 PM   #69
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I don't care about the money, the $35 I spent on OOTP2006 was a much better invesment than the $20 I spent on Baseball Mogul 2007. What I'm thinking about this current discount being offered next week is the same thing I thought about when SI kept extending the discount for pre-ordering. There must something wrong that they're not telling us about. This current discount offer makes me suspect that there is probably going to be a great deal of continuing dissatisfaction after July 31st.
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Old 06-30-2006, 05:03 PM   #70
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Originally Posted by TheoR
There are more bugs in this game than any software product I have ever seen.
You must not have seen many software products....
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Old 06-30-2006, 05:03 PM   #71
Marc Duffy
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Quote:
Originally Posted by TheoR
WE FEEL ROBBED BECAUSE WE BOUGHT A GAME THAT DOES NOT WORK AS ADVERTISED!

There are more bugs in this game than any software product I have ever seen. I happen to work for a software company that writes software for Public Safety Agencies. If My team put a product out in this shape to the mass public, I'd be looking for a new job............................................... ......

For instance. I can put a patch out today, tonight, in the moring, and all day long to fix problems if MY customers are having issues with something they paid money for. You make it seem like putting a patch out is SUCH a big deal. It's not....that is just what big software companies want to tell you to keep you waiting..........

I know that the staff is small. But it seems like you spend more time grippy back as us than you do admitting you screwed up putting this out when you did. AND getting fixes out to us!!!!!!!!!



ok, now I feel a little better
Well, we've held our hands up to the issues people are facing but if you want me to be picky the game does work as advertised, it just has some issues that make the enjoyment for some, less.

I'm not making a big deal out of the patch, I'm giving you the information. We could act like other companies and have a policy of no comment till it's out but then you'd flame us for not communicating with the community.

Like I said to you already, it seems not matter what we do will be good enough for you.
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Old 06-30-2006, 05:04 PM   #72
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Quote:
Originally Posted by TheoR
WE FEEL ROBBED BECAUSE WE BOUGHT A GAME THAT DOES NOT WORK AS ADVERTISED!

There are more bugs in this game than any software product I have ever seen. I happen to work for a software company that writes software for Public Safety Agencies. If My team put a product out in this shape to the mass public, I'd be looking for a new job............................................... ......

For instance. I can put a patch out today, tonight, in the moring, and all day long to fix problems if MY customers are having issues with something they paid money for. You make it seem like putting a patch out is SUCH a big deal. It's not....that is just what big software companies want to tell you to keep you waiting..........

I know that the staff is small. But it seems like you spend more time grippy back as us than you do admitting you screwed up putting this out when you did. AND getting fixes out to us!!!!!!!!!



ok, now I feel a little better
Well said theo...
I don't pretend to be a programmer. but I have been into sim games for sometime now. and I have watched Adam Ryland release games in his pro wrestling sim genre and then turn around and release 5-6 patches in the first week of release in order to fix large problems
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Old 06-30-2006, 05:04 PM   #73
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Quote:
Originally Posted by Fibonacci
I don't care about the money, the $35 I spent on OOTP2006 was a much better invesment than the $20 I spent on Baseball Mogul 2007. What I'm thinking about this current discount being offered next week is the same thing I thought about when SI kept extending the discount for pre-ordering. There must something wrong that they're not telling us about. This current discount offer makes me suspect that there is probably going to be a great deal of continuing dissatisfaction after July 31st.
No, it's a way of bringing people down off the fence.

There is nothing sinister in this marketing activity.
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Old 06-30-2006, 05:05 PM   #74
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Quote:
Originally Posted by ozziethesaint
well ok thanks for answering that, now
Did Markus choose to switch over to the "SI" interface or was that choice made for him? and how much time was taken away from actually programming the game to make the interface change?
Even Markus himself said that the old OOTP interface was to the point where it couldn't be expanded anymore, because it was too inflexible. And there was no time taken away from the programming to make the interface change. The interface was built from scratch while programming as part of the new game.
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Old 06-30-2006, 05:05 PM   #75
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Quote:
Originally Posted by ozziethesaint
Well said theo...
I don't pretend to be a programmer. but I have been into sim games for sometime now. and I have watched Adam Ryland release games in his pro wrestling sim genre and then turn around and release 5-6 patches in the first week of release in order to fix large problems
Problems in computer games are nothing new, and they are not right. We all strive to release games that have no bugs or major issues I assure you.

What game companies have to do is support their products but at the same time bring in (or try to bring in) new customers.

That is exactly what we are trying to do.
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Old 06-30-2006, 05:07 PM   #76
Marc Duffy
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Quote:
Originally Posted by Mr.Opinion
Even Markus himself said that the old OOTP interface was to the point where it couldn't be expanded anymore, because it was too inflexible. And there was no time taken away from the programming to make the interface change. The interface was built from scratch while programming as part of the new game.
Markus for a number of years had been coding version after version over the old engine. It reached a point where it simply was not practical for him to continue to do so.

When he moved to SI we showed him our technology and he chose the one he wanted to use.

I'm always interested to hear ways in which the interface is a problem and ideas on improvement
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Old 06-30-2006, 05:08 PM   #77
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Originally Posted by Marc Duffy
Problems in computer games are nothing new, and they are not right. We all strive to release games that have no bugs or major issues I assure you.

What game companies have to do is support their products but at the same time bring in (or try to bring in) new customers.

That is exactly what we are trying to do.
You pretty much avoided the entire point I made about how other games don't make such a big issue over patches...
they listen to the community, fix the problem and release a patch asap. You should take some time after this is all over and CHeck out the customer service provided over Grey Dog Software. You could learn alot from them Marc
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Old 06-30-2006, 05:08 PM   #78
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Quote:
Originally Posted by Marc Duffy

2. Do you complain that the shops cut prices at Christmas or anything like that. It just seems some of you are here just to fight.
No, but I think you'll see a dropoff in preorders, and sales at the very release of the next version. I was originally here to buy and talk about a baseball game that I felt, prerelease, would be the best ever. I have over 1,500 posts, and very few complaints. So, no, I'm not here just to fight. I'm not here to be disappointed either.
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Old 06-30-2006, 05:08 PM   #79
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Originally Posted by ozziethesaint
Adam Ryland release games in his pro wrestling sim genre and then turn around and release 5-6 patches in the first week of release in order to fix large problems
In fairness Adam has a much different version control process and testing procedure then SI. Part of that is the advantage of having only one person with access to, and working on, the code. Adam doesn't have to wait for anyone elses fixes, and doesn't have to make sure that everyone is working on the same version of the code. That makes things a bit easier then a project like this with a much bigger scope.
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Old 06-30-2006, 05:10 PM   #80
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In fairness Adam has a much different version control process and testing procedure then SI. Part of that is the advantage of having only one person with access to, and working on, the code. Adam doesn't have to wait for anyone elses fixes, and doesn't have to make sure that everyone is working on the same version of the code. That makes things a bit easier then a project like this with a much bigger scope.
Point taken Scott, but I was just pointing out that Marc could learn alot about customer service from GDS. They are quickly becoming the leaders in the SIm industry
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