OOTP2006 crashes while loading (I've installed patch)

pschwar · 06-09-2006, 05:01 PM

OOTP2006 installs just fine but crashes a couple seconds after I begin to load it. I don't get any sort of intro screen, just this...

Quote:

ootps006.exe has encountered a problem and needs to close. We are sorry for the inconvenience....

If I read more about the error it says...

Quote:

AppName: ootp2006.exe AppVer: 1.0.0.0 ModName: ootp2006.exe
ModVer: 1.0.0.0 Offset: 006882e1

I'm using...
- IBM T43
- Windows XP SP2
- 1.86GHz Intel, 1GB RAM

...and yes, I've applied the 1.01 patch. I've also tried uninstalling and re-installing it twice. I did a full chkdsk as well.

This file was included in the error report...

Quote:

EXE NAME="ootp2006.exe"
MATCHING_FILE NAME="elicen40.dll" SIZE="71680" CHECKSUM="0x826840B5" BIN_FILE_VERSION="4.0.0.0" BIN_PRODUCT_VERSION="4.0.0.0" PRODUCT_VERSION="4, 0, 0, 0" FILE_DESCRIPTION="elicen40.dll" COMPANY_NAME="Viatech Inc. - www.elicense.com" PRODUCT_NAME="Elicense System" FILE_VERSION="4, 0, 0, 0" ORIGINAL_FILENAME="elicen40.dll" INTERNAL_NAME="elicen40.dll" LEGAL_COPYRIGHT="Copyright © 1998-2002, ViaTech Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.0.0.0" UPTO_BIN_PRODUCT_VERSION="4.0.0.0" LINK_DATE="09/17/2002 04:39:50" UPTO_LINK_DATE="09/17/2002 04:39:50" VER_LANGUAGE="English (United States) [0x409]" />
FILE NAME="ootp2006.exe" SIZE="12320768" CHECKSUM="0x16DCF9CA" BIN_FILE_VERSION="1.0.0.0" BIN_PRODUCT_VERSION="1.0.0.0" PRODUCT_VERSION="1.0" FILE_DESCRIPTION="OOTP Baseball 2006" COMPANY_NAME="Sports Interactive" PRODUCT_NAME="ootp" FILE_VERSION="1.0" ORIGINAL_FILENAME="ootp" INTERNAL_NAME="OOTP Baseball 2006" LEGAL_COPYRIGHT="(c)" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.0" UPTO_BIN_PRODUCT_VERSION="1.0.0.0" LINK_DATE="06/07/2006 19:27:34" UPTO_LINK_DATE="06/07/2006 19:27:34"

FILE NAME="kernel32.dll" SIZE="983552" CHECKSUM="0x4CE79457" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFF848" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36" UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States) [0x409]"

...okay, well this forum doesn't want to show the contents of the file, probably because it's an XML document. Maybe the sysadmins can "edit" this post to see the contents.

jbsnadb · 06-09-2006, 05:57 PM

Since it says: "ModVer. 1.0.0", I think your shortcut is looking for the original files, and not the patched version. I am no expert, but this stuck out to me.

pschwar · 06-09-2006, 06:19 PM

Quote:

Originally Posted by jbsnadb

Since it says: "ModVer. 1.0.0", I think your shortcut is looking for the original files, and not the patched version. I am no expert, but this stuck out to me.

I saw that as well and thought the same thing. But I believe the patch overwrites the files. But anyways, I went into the proper directory and clicked on the file instead of using the shortcut and got the same error and same ModVer.

Thanks for your input!

Raidergoo · 06-09-2006, 09:01 PM

I am speculating . . .

Have you d/ a fresh copy of the game? It may have been corrupt in the first place

pschwar · 06-10-2006, 12:43 AM

Quote:

Originally Posted by Raidergoo

I am speculating . . .

Have you d/ a fresh copy of the game? It may have been corrupt in the first place

Tried that, uninstalled the game, reinstalled with the newly downloaded file. Didn't help.

TC Dale · 06-10-2006, 12:36 PM

Quote:

Originally Posted by pschwar

OOTP2006 installs just fine but crashes a couple seconds after I begin to load it. I don't get any sort of intro screen, just this...

If I read more about the error it says...

I'm using...
- IBM T43
- Windows XP SP2
- 1.86GHz Intel, 1GB RAM

...and yes, I've applied the 1.01 patch. I've also tried uninstalling and re-installing it twice. I did a full chkdsk as well.

This file was included in the error report...

...okay, well this forum doesn't want to show the contents of the file, probably because it's an XML document. Maybe the sysadmins can "edit" this post to see the contents.

This looks at part like an eLicense issue, make sure to check your control panel and see that eLicense is enabled and active first. Also you might want to send that edited attachment to support@elicense.com to see what they may have in their database for solutions as well..

pschwar · 06-12-2006, 06:34 AM

I've e-mailed eLicense and am awaiting their response. However, $5 says they send me right back to OOTP support.

pschwar · 06-16-2006, 01:04 AM

eLicense support is being slow, anyone else wanna take a crack at it? I've been playing OOTP each version since OOTP3, so I'm a dedicated fan and I know it's a quality product and am willing to work with you support guys to get it working.

Raidergoo · 06-16-2006, 07:28 AM

Ping Marc about eLicense. I am astonished that your dealings with them have been poor. But, of course, I am a sample of one. You may be being treated poorly.

pschwar · 06-18-2006, 08:05 PM

In case anyone is following this thread and my problems, here's the latest reply from eLicense support staff, their solution didn't solve my problem because I already had this selected...

Let's try this.
Disable your DEP (Data Execution Prevention).
1. Right-click on "My Computer"
2. Select "Properties"
3. Click on the "Advanced" Tab.
4. Click on the Performance "Settings" Button
5. Click on the "Data Execution Prevention" Tab
6. Select the "Turn on DEP for essential Windows programs and services only"

Try running the application again and see if you get an error.

pschwar · 06-22-2006, 08:16 AM

Six days since my last e-mail from eLicense, and I've sent a couple reminders since then.

Raidergoo · 06-22-2006, 09:07 PM

Well, crud, I am astonished.

I am emailing Marc.

pschwar · 06-25-2006, 05:29 PM

Quote:

Originally Posted by Raidergoo

Well, crud, I am astonished.

I am emailing Marc.

Awesome, thnx!!

pschwar · 06-26-2006, 06:36 AM

I still haven't received any support from eLicense for 10 days, but I was able to solve the problem. I went to eLicense's support pages and found an uninstaller application and ran it, which completely removes eLicense from your system and control panel. I then uninstalled OOTP2006, reinstalled it, applied the patch, entered my eLicense order number and it worked.

It looks as if that eLicense uninstaller app solved my issues, I'm surprised that eLicense support team was never able to make this suggestion.

Marc Duffy · 06-29-2006, 10:20 AM

I'm so sorry for not getting back to you. I've been away and only today am I catching up on old emails.

Glad to see its sorted, sorry you had to work it out on your own. How can I make it up to you

06-18-2006, 08:05 PM	#10
pschwar Minors (Rookie Ball) Join Date: Mar 2002 Location: Baltimore Posts: 39	In case anyone is following this thread and my problems, here's the latest reply from eLicense support staff, their solution didn't solve my problem because I already had this selected... Let's try this. Disable your DEP (Data Execution Prevention). 1. Right-click on "My Computer" 2. Select "Properties" 3. Click on the "Advanced" Tab. 4. Click on the Performance "Settings" Button 5. Click on the "Data Execution Prevention" Tab 6. Select the "Turn on DEP for essential Windows programs and services only" Try running the application again and see if you get an error.

06-09-2006, 05:57 PM	#2
jbsnadb All Star Starter Join Date: Mar 2006 Posts: 1,098	Since it says: "ModVer. 1.0.0", I think your shortcut is looking for the original files, and not the patched version. I am no expert, but this stuck out to me.

06-09-2006, 09:01 PM	#4
Raidergoo Hall Of Famer Join Date: Mar 2003 Posts: 9,005	I am speculating . . . Have you d/ a fresh copy of the game? It may have been corrupt in the first place

06-12-2006, 06:34 AM	#7
pschwar Minors (Rookie Ball) Join Date: Mar 2002 Location: Baltimore Posts: 39	I've e-mailed eLicense and am awaiting their response. However, $5 says they send me right back to OOTP support.

06-16-2006, 01:04 AM	#8
pschwar Minors (Rookie Ball) Join Date: Mar 2002 Location: Baltimore Posts: 39	eLicense support is being slow, anyone else wanna take a crack at it? I've been playing OOTP each version since OOTP3, so I'm a dedicated fan and I know it's a quality product and am willing to work with you support guys to get it working.

06-16-2006, 07:28 AM	#9
Raidergoo Hall Of Famer Join Date: Mar 2003 Posts: 9,005	Ping Marc about eLicense. I am astonished that your dealings with them have been poor. But, of course, I am a sample of one. You may be being treated poorly.

06-22-2006, 08:16 AM	#11
pschwar Minors (Rookie Ball) Join Date: Mar 2002 Location: Baltimore Posts: 39	Six days since my last e-mail from eLicense, and I've sent a couple reminders since then.

06-22-2006, 09:07 PM	#12
Raidergoo Hall Of Famer Join Date: Mar 2003 Posts: 9,005	Well, crud, I am astonished. I am emailing Marc.

06-26-2006, 06:36 AM	#14
pschwar Minors (Rookie Ball) Join Date: Mar 2002 Location: Baltimore Posts: 39	I still haven't received any support from eLicense for 10 days, but I was able to solve the problem. I went to eLicense's support pages and found an uninstaller application and ran it, which completely removes eLicense from your system and control panel. I then uninstalled OOTP2006, reinstalled it, applied the patch, entered my eLicense order number and it worked. It looks as if that eLicense uninstaller app solved my issues, I'm surprised that eLicense support team was never able to make this suggestion.

06-29-2006, 10:20 AM	#15
Marc Duffy SI Marketing Wizard Join Date: Mar 2004 Location: Old Street, London Posts: 4,741	I'm so sorry for not getting back to you. I've been away and only today am I catching up on old emails. Glad to see its sorted, sorry you had to work it out on your own. How can I make it up to you