Licensing Question

jnotrizzle · 11-09-2009, 06:38 PM

So my normal computer went to the shop, and I thought it was only going to be gone for a few days. Turns out, the guy isn't in until after Thanksgiving, and the computer will be gone for a while.

I have only used one of my licenses, but since all the info that I need is on my other computer, I can't get to it to register another version on my other laptop.

Anybody have any suggestions or any points on where I can go or who I can talk to to find out my second license information?

Killing Time · 11-09-2009, 06:42 PM

n/m

kq76 · 11-09-2009, 06:49 PM

You're talking about the PC version, right? If so, the same order ID, starting with "VT-", works on two computers. Your order ID is sent to you in an email when you order the game. If you can get to that email (do you use web-based email like hotmail?), look for it there. If not, contact elicense/viatech at: support@elicense.com and tell them the game and version of it you purchased as well as the name or email it was purchased under.

jnotrizzle · 11-09-2009, 06:58 PM

Quote:

Originally Posted by kq76

You're talking about the PC version, right? If so, the same order ID, starting with "VT-", works on two computers. Your order ID is sent to you in an email when you order the game. If you can get to that email (do you use web-based email like hotmail?), look for it there. If not, contact elicense/viatech at: support@elicense.com and tell them the game and version of it you purchased as well as the name or email it was purchased under.

Duh... I'm an idiot. I didn't even think to check the e-mail that they sent.

I didn't delete it so it should still be there.

bwburke94 · 12-10-2009, 02:58 PM

Would I have to use my order ID again to transfer the stuff to another computer?

I uninstalled OOTPX on my Windows XP computer and I will install it again on my new Windows 7. Would I still have an install left since I uninstalled the first install?

Bluenoser · 12-10-2009, 03:06 PM

Quote:

Originally Posted by bwburke94

Would I have to use my order ID again to transfer the stuff to another computer?

I uninstalled OOTPX on my Windows XP computer and I will install it again on my new Windows 7. Would I still have an install left since I uninstalled the first install?

Did you unlicense prior to uninstalling?

Your license is good for two installs. That is to say, you can have OOTP running on two seperate computers at the same time using the same license number.

11-09-2009, 06:38 PM	#1
jnotrizzle Minors (Rookie Ball) Join Date: May 2009 Posts: 27	Licensing Question So my normal computer went to the shop, and I thought it was only going to be gone for a few days. Turns out, the guy isn't in until after Thanksgiving, and the computer will be gone for a while. I have only used one of my licenses, but since all the info that I need is on my other computer, I can't get to it to register another version on my other laptop. Anybody have any suggestions or any points on where I can go or who I can talk to to find out my second license information?

11-09-2009, 06:49 PM	#3
kq76 Global Moderator Join Date: Nov 2002 Posts: 12,009	You're talking about the PC version, right? If so, the same order ID, starting with "VT-", works on two computers. Your order ID is sent to you in an email when you order the game. If you can get to that email (do you use web-based email like hotmail?), look for it there. If not, contact elicense/viatech at: support@elicense.com and tell them the game and version of it you purchased as well as the name or email it was purchased under. __________________ My OOTP Wishlist \| My FAQ List OOTP Wiki \| Your Recommended Team Nicknames, By City (A Crowdsourced Project) For Beta/Devs: Full screen (1920x1080) Last edited by kq76; 11-09-2009 at 06:51 PM.

12-10-2009, 02:58 PM	#5
bwburke94 Hall Of Famer Join Date: Jun 2008 Location: Belchertown, MA, USA Posts: 4,522	Would I have to use my order ID again to transfer the stuff to another computer? I uninstalled OOTPX on my Windows XP computer and I will install it again on my new Windows 7. Would I still have an install left since I uninstalled the first install?