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I definitely think the devs care. Heck, some of them post just as much if not more than the most active of us so I can't see how they couldn't be as frustrated by the downtime as us. Plus, they get the extra benefit of feeling the pressure of it all when we don't, we just get the release of complaining about it. It just sounds to me like their resources are spread very very thin. And when you're owned by a big company I think it's a lot more difficult to convince the higher ups to cut into the profits a bit to fix a persistent problem. The best bet might be to just sneak into next year's budget, which would probably mean cutting out some other expense (or job).
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