I:
-moved the 3 off topic Mac vs PC posts to the thread in OT,
-elaborated the title of this thread, and
-moved it to tech support leaving a temp redirect
I can't say whether this is typical service or not (I don't have a mac) and I haven't exactly counted up PC issues vs Mac issues, but it does seem to me that there are more issues with the mac version than the PC.
All I can suggest, besides trying Charlie's link, is
contact PISD, the mac licensor. Hopefully they can sort it out for you.