OOTP Developments Forums - View Single Post - Gee..I'd like to play 6.5..but the stupid elicense won't work!!

joepman · 06-14-2005, 11:33 PM

I know how frustrating these things can be. I was having problems with the Elicense thing and had to email support. It took about 6 hours for them to get back to me. That's not terribly long in email customer support world.

It turns out that when I wrote down my Order ID I only wrote down the number and forgot that it must be preceeded by VT-

Are you sure you're entering the whole number? Anyway, hang in there. They will eventually email you back.

06-14-2005, 11:33 PM	#2
joepman Minors (Rookie Ball) Join Date: Apr 2003 Posts: 27	Okay, first take a breath. I know how frustrating these things can be. I was having problems with the Elicense thing and had to email support. It took about 6 hours for them to get back to me. That's not terribly long in email customer support world. It turns out that when I wrote down my Order ID I only wrote down the number and forgot that it must be preceeded by VT- Are you sure you're entering the whole number? Anyway, hang in there. They will eventually email you back.