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OOTP 25 - Technical Support This forum is for technical support and bug reports.

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Old 08-14-2024, 06:17 PM   #1
DOOMTHO
Bat Boy
 
Join Date: Jan 2020
Posts: 3
Accidentally registered 2nd PT account with inaccessible email address

I have played Perfect Team for several years now, but I had always stuck to just a single team. Today, though, I decided it would be fun to build a theme team of some kind (most likely an all Orioles squad, not that it matters). However, as the title indicates, when I was creating the account for my 2nd team, I wasn’t thinking and registered using an old email address to which I no longer have access. Upon realizing this, I first tried simply creating another account with a different email address, but the game did not allow this action - I received a pop-up notification explaining that I had reached the maximum number of accounts. I also made an effort to regain access to the email address, but to no avail - it is a gmail address, and Google will not allow me to confirm my identity without either a code from their authenticator app or via text message, but as I have switched cell carriers and gotten both a new phone and phone number since creating the account, I am unable to use either of those verification methods (I would have thought the authenticator app would still work, but for whatever reason there is no listing for that particular gmail account in my authenticator app - it’s been such a long time since I set the account up, who knows).

Regardless, the situation I am now in is as follows: the game will not allow me to create a new account with a different email address (because I have reached the maximum number of accounts), nor will it allow me to login to my 2nd account to change its associated email address (because the email address hasn’t been verified). Thus, I am completely unable to create or access a 2nd team. I don’t know what the easiest solution would be here, but I will include some of the relevant account information below, which will hopefully be enough to get this resolved. Thanks in advance!

Primary Team Info
username: doomtho
email: [some email]

Secondary Team Info (this is the currently inaccessible team):
username: doomtho2
email: [some other email]

If it is possible to simply change the email for the team/account, the address I should have used / meant to use when registering the 2nd team is: [a third email]

Thanks again.

Last edited by Chris Marquardt; 08-15-2024 at 06:03 AM.
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Old 08-15-2024, 06:01 AM   #2
Chris Marquardt
OOTP Developments
 
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Join Date: Jan 2016
Location: Germany
Posts: 564
I changed the email address of the account and send you the registration email to verify your account.

Unverified accounts will be automatically deleted after 3 days otherwise.
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