Crashes, IOS and Android

Socali · 06-27-2024, 12:49 PM

I use GO every weekday without this issue. So this just cropped up today. Every time I select my Team Tab (to access lineups, rotation, schedule, etc), GO freezes on IOS and crashes on Android. Just the Team Tab.

iPad OS: 17.5
Android: 14

Android GO: 25.05.0670145
iPad GO: 25.5.67 build 14

Edit to add: Just checked GO 24 and no problem there on iPadOS

Socali · 06-28-2024, 06:59 AM

This is still happening. I can't do anything to change roster, lineups, etc. during the day without GO.

I'm not sending in a support ticket to be ignored there. THIS IS THE BUG REPORT THREAD.

Socali · 06-28-2024, 07:43 AM

1) Updated iPadOS to 17.5.1 (latest)

2) Uninstalled GO25 from iPad and reinstalled.

Still, when selecting Team Tab to access Lineup, Rotation, Roster, etc. THE APP FREEZES.

Will Beh · 07-10-2024, 12:35 AM

For an issue like this, I m not able to reproduce unfortunately. There were a number of changes in the most recent patch, so could you see if that helps? If not could you send me a trace file and I can investigate further?
To get the trace, enable the Debug Settings in the Go settings, and then on iOS they will appear in the Files app, and on Android it'll be found at \Internal storage\Android\data\com.com2us.ootpbbgo25.android .google.global.normal\files\AppData\prefs\debug

06-27-2024, 12:49 PM	#1
Socali Minors (Double A) Join Date: Apr 2013 Posts: 187	Crashes, IOS and Android I use GO every weekday without this issue. So this just cropped up today. Every time I select my Team Tab (to access lineups, rotation, schedule, etc), GO freezes on IOS and crashes on Android. Just the Team Tab. iPad OS: 17.5 Android: 14 Android GO: 25.05.0670145 iPad GO: 25.5.67 build 14 Edit to add: Just checked GO 24 and no problem there on iPadOS Last edited by Socali; 06-27-2024 at 12:53 PM. Reason: Addendum

06-28-2024, 06:59 AM	#2
Socali Minors (Double A) Join Date: Apr 2013 Posts: 187	This is still happening. I can't do anything to change roster, lineups, etc. during the day without GO. I'm not sending in a support ticket to be ignored there. THIS IS THE BUG REPORT THREAD.

06-28-2024, 07:43 AM	#3
Socali Minors (Double A) Join Date: Apr 2013 Posts: 187	1) Updated iPadOS to 17.5.1 (latest) 2) Uninstalled GO25 from iPad and reinstalled. Still, when selecting Team Tab to access Lineup, Rotation, Roster, etc. THE APP FREEZES.

07-10-2024, 12:35 AM	#4
Will Beh OOTP Developments Join Date: May 2020 Location: Canada Posts: 996	For an issue like this, I m not able to reproduce unfortunately. There were a number of changes in the most recent patch, so could you see if that helps? If not could you send me a trace file and I can investigate further? To get the trace, enable the Debug Settings in the Go settings, and then on iOS they will appear in the Files app, and on Android it'll be found at \Internal storage\Android\data\com.com2us.ootpbbgo25.android .google.global.normal\files\AppData\prefs\debug