Historical game crashing

[Kortti]

Hi! Just bought the FHM7, and I'm very happy with it so far.
However, my historical game save keeps crashing, when I'm trying to sim games.

I sent the link to the file to your email

[Kortti]

May aswell put the link here :P

https://drive.google.com/file/d/1LHN...ew?usp=sharing

[JeffR]

I was able to make it through the rest of the season without a crash. I think we'll need to see a trace file when you get a crash to see if that'll tell us anything about what's going wrong: on the start screen, go to Settings, then Troubleshooting, and click on Enable Debug Trace. Exit and re-start the game, then load one of your saves and continue until it crashes. When that happens, without restarting the game, go to the debug folder (on Windows, it's \Documents\Out of the Park Developments\Franchise Hockey Manager 7\debug) and open the fhm_trace.txt file and post its contents here.

[Kortti]

Here it is.

2020-12-30 13:37:43 Franchise Hockey Manager Version 7.2 Build 105 (Steam), Copyright (C) 2020 Out of the Park Developments
2020-12-30 13:37:43 Running on MS Windows
2020-12-30 13:37:43 Command line arguments:
2020-12-30 13:37:43 1.: C:\Program Files (x86)\Steam\steamapps\common\Franchise Hockey Manager 7\fhm7.exe
2020-12-30 13:37:43 Using default setting: setAttribute(Qt::AA_UseDesktopOpenGL)
2020-12-30 13:37:43 Using default setting: setAttribute(Qt::AA_EnableHighDpiScaling)
2020-12-30 13:37:43 Default skin path (1): C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/skins/dark
2020-12-30 13:37:43 C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/skins/dark
2020-12-30 13:37:43 Lato
2020-12-30 13:37:43 Roboto Slab
2020-12-30 13:37:43 Startup - settings.dat found and read!
2020-12-30 13:37:43 Version Number: 5.11.3
2020-12-30 13:37:43 Compiled Version Number: 5.11.0
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/ARIMO-BOLD.TTF
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/ARIMO-BOLDITALIC.TTF
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/ARIMO-ITALIC.TTF
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/ARIMO.TTF
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/Barlow-Bold.ttf
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/Barlow-Italic.ttf
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/Barlow-Light.ttf
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/Barlow-Medium.ttf
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/Barlow-Regular.ttf
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/FHM-HEADLINE.TTF
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/Fira Sans Condensed Bold 700.ttf
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/Fira Sans Condensed Italic 400.ttf
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/Fira Sans Condensed Light 300.ttf
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/Fira Sans Condensed Medium 500.ttf
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/Fira Sans Condensed Regular 400.ttf
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/Lato-Black.ttf
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/Lato-Bold.ttf
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/Lato-Light.ttf
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/Lato-Regular.ttf
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/Lato-RegularItalic.ttf
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/Lato-Thin.ttf
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/LCDBOLD.TTF
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/LCDLIGHT.TTF
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/LCDNORMAL.TTF
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/LCDULTRA.TTF
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/ROBOTO-BLACK.TTF
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/ROBOTO-BOLD.TTF
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/ROBOTO-LIGHT.TTF
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/ROBOTO-MEDIUM.TTF
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/ROBOTO-REGULAR.TTF
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/ROBOTO-THIN.TTF
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/RobotoSlab-Bold.ttf
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/UBUNTU DANI-BOLD.TTF
2020-12-30 13:37:43 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/fonts/UBUNTU.TTF
2020-12-30 13:37:43 online backend Online backend is trying to connect...
2020-12-30 13:37:43 online backend GS initialize
2020-12-30 13:37:43 online backend - gs Initialized
2020-12-30 13:37:43 No paths.cfg file found.
2020-12-30 13:37:43 No custom_folders.ini file found.
2020-12-30 13:37:43 Folder list element #3 (DMPT_USER_DATA) set to 'C:/Users/Niklas/Documents/Out of the Park Developments/Franchise Hockey Manager 7'
2020-12-30 13:37:43 Folder list element #4 (DMPT_CUST_DATA) set to 'C:/Users/Niklas/Documents/Out of the Park Developments/Franchise Hockey Manager 7'
2020-12-30 13:37:43 Folder list element #5 (DMPT_SAVEDGAMES) set to 'C:/Users/Niklas/Documents/Out of the Park Developments/Franchise Hockey Manager 7/saved_games'
2020-12-30 13:37:43 g_trace_mode flag is set.
2020-12-30 13:37:43 DMPT_APP = C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7
2020-12-30 13:37:43 DMPT_APP_DATA = C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data
2020-12-30 13:37:43 DMPT_PREF_DATA = C:/Users/Niklas/AppData/Roaming/Out of the Park Developments/Franchise Hockey Manager 7/config
2020-12-30 13:37:43 DMPT_USER_DATA = C:/Users/Niklas/Documents/Out of the Park Developments/Franchise Hockey Manager 7
2020-12-30 13:37:43 DMPT_CUST_DATA = C:/Users/Niklas/Documents/Out of the Park Developments/Franchise Hockey Manager 7
2020-12-30 13:37:43 DMPT_SAVEDGAMES = C:/Users/Niklas/Documents/Out of the Park Developments/Franchise Hockey Manager 7/saved_games
2020-12-30 13:37:43 Startup - Facegen is enabled, checking OpenGL
2020-12-30 13:37:43 GLWidget - Successfully created OpenGL Context version 2.0
2020-12-30 13:37:43 GLWidget - Offscreen render surface creation successful
2020-12-30 13:37:43 GLWidget - glContext successfully created
2020-12-30 13:37:43 GLWidget - FBO check
2020-12-30 13:37:43 GLWidget - FBO supported
2020-12-30 13:37:43 GLWidget - GL_VERSION = 4.6.0 NVIDIA 456.55 - Version = 4.6.0
2020-12-30 13:37:43 GLWidget - Success: OpenGL 2.0 compatible GPU found!
2020-12-30 13:37:43 OpenGL version is greater than 1.4 - is_opengl_available returns true!
2020-12-30 13:37:43 Startup - Facegen is still enabled
2020-12-30 13:37:43 Startup - Successfully loaded jerseys
2020-12-30 13:37:43 Startup - Successfully loaded helmets
2020-12-30 13:37:43 Creating MYFACEGEN instance
2020-12-30 13:37:43 Rendering mode setting = 0
2020-12-30 13:37:43 Facegen rendering mode = 1
2020-12-30 13:37:43 MYFACEGEN::init Loading file C:/Users/Niklas/Documents/Out of the Park Developments/Franchise Hockey Manager 7/facegen/3d/si.ctl
2020-12-30 13:37:44 Startup - Successfully loaded model lists
2020-12-30 13:37:44 Startup - Successfully loaded beards
2020-12-30 13:37:44 Startup - Successfully loaded hairs
2020-12-30 13:37:44 Startup - Successfully initialized Facegen
2020-12-30 13:37:44 online backend - gs Received new connection url from gamesparks backend. Establishing new connection now.
2020-12-30 13:37:44 online backend - gs Create new connection
2020-12-30 13:37:44 online backend - gs Handle authentication connect response with immediate handshake
2020-12-30 13:37:44 online backend - gs WebSocket closed
2020-12-30 13:37:44 Startup - initializing Steam callbacks
2020-12-30 13:37:44 Loading Steam workshop items list from local file
2020-12-30 13:37:44 Resolution from Settings: 1920 * 1080
2020-12-30 13:37:44 Screen Size: 1920 Width, 1080 Height; Available Screen Size: 1920 Width, 1040 Height, Screen-Size w/o Border: 1904 Width, 1001 Height, DPR: 1
2020-12-30 13:37:44 WindowFullScreen - Width: 1920, Height: 1080, User-Width: 1920, User-Height: 1080
2020-12-30 13:37:44 Startup - Start finished, load Startscreen!
2020-12-30 13:37:44 GLWidget - GL_VERSION = 4.6.0 NVIDIA 456.55 - Version = 4.6.0
2020-12-30 13:37:44 GLWidget - Success: OpenGL 2.0 compatible GPU found!
2020-12-30 13:37:44 Default skin path (1): C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/skins/dark
2020-12-30 13:37:44 C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 7/data/skins/dark
2020-12-30 13:37:44 Lato
2020-12-30 13:37:44 Roboto Slab
2020-12-30 13:37:45 Received stats and achievements from Steam
2020-12-30 13:37:45 Loading Steam workshop items list from local file
2020-12-30 13:37:46 online backend - gs Handle authentication connect response with immediate handshake
2020-12-30 13:37:46 online backend - gs HTTPSocket creation... url: http://challenge.ootpdevelopments.co...2-e8942f0df3ae
2020-12-30 13:37:47 online backend - gs OnHTTPSocketCallback:
2020-12-30 13:37:47 online backend - gs OnHTTPSocketCallback: 2c
HH7T+LF9gIweKA8U+YopzY7b1C+5fEyL/t1LgpRIOOA=
0


2020-12-30 13:37:47 online backend - gs Send handshake with response: HH7T+LF9gIweKA8U+YopzY7b1C+5fEyL/t1LgpRIOOA=
2020-12-30 13:37:48 online backend - gs Close HTTPSocket
2020-12-30 13:37:48 online backend - gs Handle authentication connect response with immediate handshake
2020-12-30 13:37:48 online backend GSAvailable
2020-12-30 13:37:48 online backend State change to t/t/f
2020-12-30 13:37:48 BaseScreen - New state!
2020-12-30 13:37:52 SQLite DB Successfully opened!
2020-12-30 13:37:52 SQLite DB Successfully set page_size!
2020-12-30 13:37:52 SQLite DB Successfully set cache_size!
2020-12-30 13:37:52 SQLite DB Successfully set locking_mode!
2020-12-30 13:37:52 SQLite DB Successfully set synchronous!
2020-12-30 13:37:52 SQLite DB Successfully set journal_mode!
2020-12-30 13:37:52 Successfully loaded face data from faces_players.dat
2020-12-30 13:37:52 Successfully loaded face data from faces_personnel.dat
2020-12-30 13:37:52 load_storylines Loading storylines
2020-12-30 13:37:52 load_ongoing_stories Loading ongoing_stories
2020-12-30 13:37:52 Found picture in C:/Users/Niklas/Documents/Out of the Park Developments/Franchise Hockey Manager 7/saved_games/Niklas Kortti.lg/graphics/personnel_pics
2020-12-30 13:37:52 Found picture in C:/Users/Niklas/Documents/Out of the Park Developments/Franchise Hockey Manager 7/saved_games/Niklas Kortti.lg/graphics/personnel_pics
2020-12-30 13:37:56 Found picture in C:/Users/Niklas/Documents/Out of the Park Developments/Franchise Hockey Manager 7/saved_games/Niklas Kortti.lg/graphics/personnel_pics
2020-12-30 13:38:00 Created new fictional picture
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 vTangent = 4294967295
2020-12-30 13:38:01 Found picture in C:/Users/Niklas/Documents/Out of the Park Developments/Franchise Hockey Manager 7/saved_games/Niklas Kortti.lg/graphics/player_pics/Charlie_Gardiner_31_12_1904_away.png
2020-12-30 13:38:01 Created new fictional picture Charlie_Gardiner_31_12_1904_away.png
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 vTangent = 4294967295
2020-12-30 13:38:01 Found picture in C:/Users/Niklas/Documents/Out of the Park Developments/Franchise Hockey Manager 7/saved_games/Niklas Kortti.lg/graphics/player_pics/Clint_Benedict_26_9_1892.png
2020-12-30 13:38:01 Found picture in C:/Users/Niklas/Documents/Out of the Park Developments/Franchise Hockey Manager 7/saved_games/Niklas Kortti.lg/graphics/player_pics/Clint_Benedict_26_9_1892.png
2020-12-30 13:38:01 Created new fictional picture Clint_Benedict_26_9_1892.png
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 shaderlink successfull!
2020-12-30 13:38:01 vTangent = 4294967295
2020-12-30 13:38:01 Found picture in C:/Users/Niklas/Documents/Out of the Park Developments/Franchise Hockey Manager 7/saved_games/Niklas Kortti.lg/graphics/player_pics/Nels_Stewart_29_12_1902.png

[JeffR]

Nothing noticed during the crash, unfortunately, and I don't see anything else obviously wrong. But we're getting similar reports from other people, so I'm wondering if the people getting these kind of crashes may have something else in common with each other that we're missing. Could you please try the following:

-right-click on the Windows icon on the bottom taskbar and select Run
-type "dxdiag" (no quotes) and click OK
-that should open the DirectX Diagnostic tool. Click on "Save All Information" and that will save a file named dxdiag.txt. Send that to me in a forum PM or via email at jeff@ootpdevelopments.com

If we can get a few of those, I'm hoping some common element will be noticeable between them and that'll tell us why a few people are getting a lot of crashes and others are fine.