Crashing When Exiting Games

HyenaDandy · 06-08-2018, 06:15 AM

My game crashes after every game. Not during the game, and not when simulating things. The only time the game crashes is after a game has been played (or simulated through) and I have hit the 'leave game' button. I've updated my drivers, I've reinstalled... I would have guessed maybe possibly I just can't play the game, my computer can't handle leaving games for some reason, except for the fact that this morning, it was running just fine and I played several games in a row. It's only this specific part of the game. It's just that, frustratingly, that part of the game is the part that won't play.

This is not the game STOPPED RESPONDING, and is being processed still. It specifically goes right to stopped working. And I want to be clear that the game HAS worked in the past.

As another point, around when this started, I also started to have an error in game. When given the choice for a player to attempt to stretch a play (for example, when a fielder has the ball and he's on second, etc) when I click the response, it wouldn't actually show me the events play out. It would only show me the result, with him either suddenly on the next base, or suddenly out. It appeared a second window had popped up behind the choice window, but I wouldn't be able to click it.

Lukas Berger · 06-08-2018, 08:29 AM

We've had a few reports of this lately and are looking into it. In the meantime, can you go to the 3d settings and try setting the OpenGL mode to each of the different options in turn to see if any of them change the results you're getting and let you finish a game without getting a crash?

Changing that to "Use OpenGL only for 3D" has worked for some folks. But if that doesn't work you might try each of the other settings as well. Let us know how that goes.

Lukas Berger · 06-11-2018, 04:08 AM

Are you on Windows or a Mac?

Lukas Berger · 06-12-2018, 03:00 AM

Could we get some more information about your settings if possible?

A screenshot of both your 3D settings (start screen > settings > 3d and facegen) and full pregame settings would be very helpful! Thanks!

Mannyw · 07-10-2018, 10:48 PM

I've been having the exact same problem. Fairly nice system, please see my attachments.

I also attached my 3D setting. I changed OpenGL rendering GPU to; GeForce GTX 1070. Previously it was; Use global setting (Auto-select).

Hopefully, this will continue working.

Good luck

.

Mannyw · 07-11-2018, 08:51 PM

To update my above fix....on the next game I crashed again.

I have updated all drivers with Drive Booster, update Framework C++, dropped crowds down to low, no luck.

Earlier versions I didn't crash on but about two patches or so ago this crashing started. I really am to the point of calling the game unplayable at this point for me.

This needs to be addressed more quickly than it seems to be.

ross11 · 07-14-2018, 08:58 PM

No matter how I play the game, when I hit leave game, the game crashes. I have reinstalled. windows 10 direct buy. no steam or anything. Updated GEForce video card as well. Tried full screen and windowed. I have played the same game about 20 times which is good practice and all, but it would be great to move on to game 2.

ross11 · 07-17-2018, 11:15 AM

ping. Can we get a response please?

ross11 · 07-20-2018, 04:38 PM

ping

Lukas Berger · 07-21-2018, 05:02 AM

Quote:

Originally Posted by ross11

No matter how I play the game, when I hit leave game, the game crashes. I have reinstalled. windows 10 direct buy. no steam or anything. Updated GEForce video card as well. Tried full screen and windowed. I have played the same game about 20 times which is good practice and all, but it would be great to move on to game 2.

Really sorry about the issues!

Have you tried everything suggested in the first post here? If so, if we can get all your system specs as per the questions in the bottom of that post it would be helpful and I can help more after that. Thanks!

http://www.ootpdevelopments.com/boar...d.php?t=286951

tryagin53 · 07-22-2018, 06:22 AM

I have exactly the same issue.

I've tried every setting for the OpenGL mode.

The game is newly purchased through Steam and is fully patched inc today's patch. Steam overlay turned off.

System PC - Intel i 7-7700HQ, 24mb ram, Win 10.
Graphics - GTX 1070 - drivers updated.

Hope you can help.

ross11 · 07-22-2018, 11:04 PM

Thanks for the reply. Latest update seems to have fixed the issue. I will let you know if it continues. I have been here since OOTP 3 and this is the first real issue I have ever had. Great project.

MrDov · 08-05-2018, 06:50 PM

I've had the exact same issue over the last couple months and OOTP19 has been unplayable for me because every file I start gets to a point fairly quickly where crashes prevent me from going any further in the season. I've uninstalled/reinstalled countless times. I've followed the crashing/freezing suggested fixes without any success. This morning I went all in, updating my computer, uninstalling software and games I no longer use, defraging my hard drive, etc. Still ran into the issue. It's a fictional start with leagues based on the US, Japan, Korea, Mexico, and Cuba. Every league started with a fantasy draft. I simmed all the way to opening day without issue, played the first game, then upon exiting the game got stuck in the view attached. Weirdly enough, the screen was still interactive and I was able to save and exit. I've stopped playing here, but last time this exact thing happened to me, the same issue popped up again as I was trying to enter my second game after setting lineups and at that point OOTP crashed on me while trying to exit.

Quick edit: One thing I will note, in my frustration with OOTP19 and my desire to play, a couple weeks ago I went back to OOTP18 which previously had worked flawlessly but even OOTP18 had similar issues and crashed on me. Is there anything specific in my computer I should check that may cause OOTP games to have these issues?

Lukas Berger · 08-20-2018, 05:07 AM

For anyone still having this problem, the first thing to do is to update your video card drivers. As MrDov discovered and posted elsewhere, don't just assume they're updated since your system is supposed to be downloading them.

Actually check to see what version is installed and, even better, just manually download and update them yourself, even if you think the update should already be installed.

If after that you still have the same trouble, please try this. Go to 'settings' > '3d & facegen'. First try setting OpenGL mode to 'use only for 3d'. See if the game still crashes on leaving a played out 3d game. If it does, then go back to the same screen and this time try turning facegen off completely FaceGen (*) > Disabled

If either of those work for you or don't work for you, either way please let me know.

06-08-2018, 06:15 AM	#1
HyenaDandy Bat Boy Join Date: Jun 2018 Posts: 1	Crashing When Exiting Games My game crashes after every game. Not during the game, and not when simulating things. The only time the game crashes is after a game has been played (or simulated through) and I have hit the 'leave game' button. I've updated my drivers, I've reinstalled... I would have guessed maybe possibly I just can't play the game, my computer can't handle leaving games for some reason, except for the fact that this morning, it was running just fine and I played several games in a row. It's only this specific part of the game. It's just that, frustratingly, that part of the game is the part that won't play. This is not the game STOPPED RESPONDING, and is being processed still. It specifically goes right to stopped working. And I want to be clear that the game HAS worked in the past. As another point, around when this started, I also started to have an error in game. When given the choice for a player to attempt to stretch a play (for example, when a fielder has the ball and he's on second, etc) when I click the response, it wouldn't actually show me the events play out. It would only show me the result, with him either suddenly on the next base, or suddenly out. It appeared a second window had popped up behind the choice window, but I wouldn't be able to click it.

06-08-2018, 08:29 AM	#2
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 19,901	We've had a few reports of this lately and are looking into it. In the meantime, can you go to the 3d settings and try setting the OpenGL mode to each of the different options in turn to see if any of them change the results you're getting and let you finish a game without getting a crash? Changing that to "Use OpenGL only for 3D" has worked for some folks. But if that doesn't work you might try each of the other settings as well. Let us know how that goes. __________________ lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here

06-11-2018, 04:08 AM	#3
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 19,901	Are you on Windows or a Mac? __________________ lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here

06-12-2018, 03:00 AM	#4
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 19,901	Could we get some more information about your settings if possible? A screenshot of both your 3D settings (start screen > settings > 3d and facegen) and full pregame settings would be very helpful! Thanks! __________________ lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here

07-10-2018, 10:48 PM	#5
Mannyw Minors (Single A) Join Date: Apr 2017 Location: Lake Stevens, Washington Posts: 53	I've been having the exact same problem. Fairly nice system, please see my attachments. I also attached my 3D setting. I changed OpenGL rendering GPU to; GeForce GTX 1070. Previously it was; Use global setting (Auto-select). Hopefully, this will continue working. Good luck . Attached Images

07-11-2018, 08:51 PM	#6
Mannyw Minors (Single A) Join Date: Apr 2017 Location: Lake Stevens, Washington Posts: 53	To update my above fix....on the next game I crashed again. I have updated all drivers with Drive Booster, update Framework C++, dropped crowds down to low, no luck. Earlier versions I didn't crash on but about two patches or so ago this crashing started. I really am to the point of calling the game unplayable at this point for me. This needs to be addressed more quickly than it seems to be.

07-14-2018, 08:58 PM	#7
ross11 Minors (Rookie Ball) Join Date: Jul 2018 Posts: 27	Same issue No matter how I play the game, when I hit leave game, the game crashes. I have reinstalled. windows 10 direct buy. no steam or anything. Updated GEForce video card as well. Tried full screen and windowed. I have played the same game about 20 times which is good practice and all, but it would be great to move on to game 2.

07-17-2018, 11:15 AM	#8
ross11 Minors (Rookie Ball) Join Date: Jul 2018 Posts: 27	ping. Can we get a response please?

07-20-2018, 04:38 PM	#9
ross11 Minors (Rookie Ball) Join Date: Jul 2018 Posts: 27	Really like to play the game ping

07-22-2018, 06:22 AM	#11
tryagin53 Bat Boy Join Date: Jul 2018 Location: UK Posts: 1	I have exactly the same issue. I've tried every setting for the OpenGL mode. The game is newly purchased through Steam and is fully patched inc today's patch. Steam overlay turned off. System PC - Intel i 7-7700HQ, 24mb ram, Win 10. Graphics - GTX 1070 - drivers updated. Hope you can help.

07-22-2018, 11:04 PM	#12
ross11 Minors (Rookie Ball) Join Date: Jul 2018 Posts: 27	Last update fixed Thanks for the reply. Latest update seems to have fixed the issue. I will let you know if it continues. I have been here since OOTP 3 and this is the first real issue I have ever had. Great project.

08-05-2018, 06:50 PM	#13
MrDov Minors (Triple A) Join Date: Aug 2012 Posts: 275	I've had the exact same issue over the last couple months and OOTP19 has been unplayable for me because every file I start gets to a point fairly quickly where crashes prevent me from going any further in the season. I've uninstalled/reinstalled countless times. I've followed the crashing/freezing suggested fixes without any success. This morning I went all in, updating my computer, uninstalling software and games I no longer use, defraging my hard drive, etc. Still ran into the issue. It's a fictional start with leagues based on the US, Japan, Korea, Mexico, and Cuba. Every league started with a fantasy draft. I simmed all the way to opening day without issue, played the first game, then upon exiting the game got stuck in the view attached. Weirdly enough, the screen was still interactive and I was able to save and exit. I've stopped playing here, but last time this exact thing happened to me, the same issue popped up again as I was trying to enter my second game after setting lineups and at that point OOTP crashed on me while trying to exit. Quick edit: One thing I will note, in my frustration with OOTP19 and my desire to play, a couple weeks ago I went back to OOTP18 which previously had worked flawlessly but even OOTP18 had similar issues and crashed on me. Is there anything specific in my computer I should check that may cause OOTP games to have these issues? Attached Images Last edited by MrDov; 08-05-2018 at 06:56 PM.

08-20-2018, 05:07 AM	#14
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 19,901	For anyone still having this problem, the first thing to do is to update your video card drivers. As MrDov discovered and posted elsewhere, don't just assume they're updated since your system is supposed to be downloading them. Actually check to see what version is installed and, even better, just manually download and update them yourself, even if you think the update should already be installed. If after that you still have the same trouble, please try this. Go to 'settings' > '3d & facegen'. First try setting OpenGL mode to 'use only for 3d'. See if the game still crashes on leaving a played out 3d game. If it does, then go back to the same screen and this time try turning facegen off completely FaceGen (*) > Disabled If either of those work for you or don't work for you, either way please let me know. __________________ lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here