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PT Bug Reports Forum Have a Perfect Team bug to report? Please post here. |
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Thread Tools |
11-02-2018, 09:40 PM | #1 |
Bat Boy
Join Date: Nov 2018
Posts: 13
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No visuals on pack opening
Name: Karzender
When opening packs, I get the proper audio (whoosh, pack ripping sounds, etc.) but a completely black screen. After that's done I see the prompt -- Click mouse or hit Enter to continue. Hit Esc to exit -- and that works fine, and my cards are in my inventory, but it'd be nice to be able to see them when I open a pack. |
11-02-2018, 09:46 PM | #2 |
OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 19,896
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My first thought would be you might need updated video card drivers.
If that doesn't do it, let us know what OS are you on? What video card? Thanks!
__________________
lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here |
11-02-2018, 10:25 PM | #3 |
Bat Boy
Join Date: Nov 2018
Posts: 13
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Win 7, GTX 670.
Haven't updated drivers for a while, I'll give that a shot. |
11-03-2018, 03:18 AM | #4 |
Developer OOTP
Join Date: Dec 2001
Location: Germany
Posts: 24,739
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Yes, updating your drivers will do the trick.
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11-03-2018, 11:14 AM | #5 |
Bat Boy
Join Date: Nov 2018
Posts: 13
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Nope. Updated drivers (and restarted computer, just to be sure) and it still isn't working. Let me know what else I can do to help.
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11-03-2018, 11:19 AM | #6 |
OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 19,896
|
Ok, will do. We'll have to look into this a bit more next week.
__________________
lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here |
11-05-2018, 02:02 AM | #7 |
All Star Starter
Join Date: Dec 2001
Location: Philadelphia, PA
Posts: 1,991
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I'm having the same issue. Win10, intel HD graphics. Using newest drivers available.
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11-05-2018, 08:49 AM | #8 |
OOTP Developments
Join Date: Apr 2014
Posts: 164
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Hey guys,
can you please enable writing to trace file in the oopt trouble shouting options, then reproduce unpacking while having a black screen and then post the ootp_trace.txt here? That might give use a clue what is going on. Thx |
11-05-2018, 09:58 AM | #9 |
Bat Boy
Join Date: Nov 2018
Posts: 13
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Here you go!
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11-05-2018, 05:14 PM | #10 |
All Star Starter
Join Date: Nov 2018
Posts: 1,335
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I'm having the same problem with completely updated drivers. I have a 960M graphics card in my laptop. I was not having the problem yesterday.
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11-05-2018, 05:26 PM | #11 |
OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 19,896
|
Can you upload a trace as well? Thanks!
__________________
lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here |
11-05-2018, 05:33 PM | #12 |
All Star Starter
Join Date: Nov 2018
Posts: 1,335
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11-12-2018, 11:31 AM | #13 |
Bat Boy
Join Date: Nov 2018
Posts: 13
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I will say, not having visuals does make it more suspenseful. I opened a pack yesterday and heard the fireworks when I "revealed" a card. Get back to my collection and find out it's a 99 Kershaw
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11-12-2018, 11:36 AM | #14 |
All Star Starter
Join Date: Nov 2018
Posts: 1,335
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My problem went away when I started playing in fullscreen instead of windowed mode.
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11-12-2018, 11:37 AM | #15 |
OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 19,896
|
What resolution were you playing in Windowed mode?
__________________
lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here |
11-12-2018, 11:46 AM | #16 |
All Star Starter
Join Date: Nov 2018
Posts: 1,335
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11-13-2018, 11:28 AM | #17 |
Bat Boy
Join Date: Nov 2018
Posts: 13
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I've always played in fullscreen (1920x1080) and had the problem.
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11-18-2018, 05:57 PM | #18 |
Bat Boy
Join Date: Nov 2018
Posts: 13
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Don't know if it helps any, but I can "see" cards when I mouse over them after opening my pack.
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11-28-2018, 12:01 PM | #19 |
Bat Boy
Join Date: Nov 2018
Posts: 13
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And still nope.
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11-29-2018, 02:48 AM | #20 |
Developer OOTP
Join Date: Dec 2001
Location: Germany
Posts: 24,739
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Sorry, but we're out of ideas. Probably your graphic card does not support the OpenGL version we require.
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