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PT Bug Reports Forum Have a Perfect Team bug to report? Please post here. |
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11-05-2018, 07:54 AM | #1 |
Bat Boy
Join Date: Jun 2017
Posts: 8
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Error Opening 1,000 Pack
Bought 1,000 pack. When I opened it I received an error but it still removed 1,000 from my balance. Checked roster to see if players were added, but none were.
Plz add 1,000 to my balance or credit my account with a card pack. Thanks |
11-05-2018, 08:56 AM | #2 |
Developer OOTP
Join Date: Dec 2001
Location: Germany
Posts: 24,739
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11-05-2018, 09:35 AM | #3 |
OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 19,896
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You might also just need to log out and log back in again to see the cards in your account.
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lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here |
11-05-2018, 10:36 AM | #4 |
Bat Boy
Join Date: Jun 2017
Posts: 8
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Logged out and back in. Pack doesn't show up. Pretty sure I changed all players under Manage Inactive Cards to active before i bought it. There are no players listed as inactive.
Appreciate the help. |
11-05-2018, 10:45 AM | #5 |
OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 19,896
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We'll need to know your username and your team name/league. Thanks!
__________________
lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here |
11-05-2018, 10:55 AM | #6 |
Bat Boy
Join Date: Jun 2017
Posts: 8
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hifkiatry
Von Steele Slingers Iota Zeta |
11-05-2018, 12:47 PM | #7 |
OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 19,896
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Can you look in your inactive cards and see if they're there?
__________________
lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here |
11-05-2018, 12:48 PM | #8 |
Bat Boy
Join Date: Jun 2017
Posts: 8
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yep. i did. everyone is active. so if they were added as inactive, they're not there.
Last edited by hifkiatry; 11-05-2018 at 12:49 PM. Reason: more info |
11-05-2018, 12:55 PM | #9 |
Bat Boy
Join Date: Jun 2017
Posts: 8
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anyway to look at all my transactions and see if the number of players i've gained/sold adds up against packs i've opened/bought?
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11-05-2018, 12:59 PM | #10 | |
OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 19,896
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Quote:
I would guess they're there and you just missed them when they were added, but saw them and got used to having them.
__________________
lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here |
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11-05-2018, 01:08 PM | #11 |
Bat Boy
Join Date: Jun 2017
Posts: 8
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So its your best guess that I missed 6 players added. Is it a problem to credit my profile a 1,000 pack?
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11-05-2018, 03:01 PM | #12 |
OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 19,896
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It might be possible if you didn't get the cards, but Chris will have to take a look and see if he can figure out what happened first. I'd guess that won't be till tomorrow since he's off for the day as of now (It's 9PM in Germany).
__________________
lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here |
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