Online league export error?

[coljesep]

Have any commissioners ever experienced this:

Team downloads new league file just fine
Team exports to FTP
Team gets success message
But file doesn't make it to the server.

It's only happening to one team and it's been since we upgraded ootp versions...

All ideas welcome

[TGH-Adfabre]

1) User Anti Virus
2) New accountsdata_gms.dat file.
3) User Fire Wall.
4) Are you checking the file on the server or in-game?

[coljesep]

Originally Posted by TGH-Adfabre

1) User Anti Virus
2) New accountsdata_gms.dat file.
3) User Fire Wall.
4) Are you checking the file on the server or in-game?

hey thanks for the reply

As for 1 & 3 - he swears nothing is stopping it... so I cannot guarantee but trust that he knows what he is talking about. We were on a previous version prior and had no problems.

He is on a Mac to my windows, not sure if that has ever mattered.

4) He exported successfully on his end... but when I go into the server there is no updated file from him.

I am hoping its #2 but having him to a complete fresh install

[TGH-Adfabre]

You are updating from 16->17?
New software trying to get through a firewall can be a problem. I would ask if he has one. There are also firewalls on routers and if he has messed around with his to get an Xbox or PS to work he may have given himself a headache. Just ideas.