"Could Not FindTeam"

LeiterFanatic · 03-17-2024, 08:46 AM

I am getting this error when starting PT for the first time under the regular game. I have a legacy account and can log in and see I have my bonus packs (10) waiting but when I click play I get the error message "Could not find team"
I did mess with my old team in the beta. Did I screw it up?

SamtheBravesFan · 03-17-2024, 12:12 PM

I'm getting the same error.

dishnet34 · 03-17-2024, 01:08 PM

I would recommend reaching out via Private Message to Nicolino Di Benedetto, our PT Product Manager, who should be able to help you all out in figuring out what's going on and getting into your teams.

LeiterFanatic · 03-21-2024, 04:31 PM

anyone else have and fix this problem? I PMed as suggested but nothing yet
I am "logged in" as I get the log in bonuses (I now have 13 packs waiting) but the team wont open

LeiterFanatic · 03-26-2024, 01:51 PM

BUMP
I am going on 10 days with this issue. No responses. I can log in and accumulate packs but I can't enter PT25. It keeps saying "Couldn't find team"
Am I just SOL on here? I PMed as suggested but nothing.

Chris Marquardt · 03-26-2024, 03:09 PM

Hi,

to fix this issue do the following:
- go to the main menu
- click "Settings"
- click the "Troubleshooting" tab
- click the "Open folder containing saved games" button
- your folder with all of your save games should open
- search the folder named "Start_[Your PT account name].pt"
- delete that folder
- try again

Nicolino Di Benedetto · 03-26-2024, 03:10 PM

Sorry I didn't get back to you. I just sent you a PM.

LeiterFanatic · 03-26-2024, 04:39 PM

THANK YOU. I know you all are super busy. That worked!!! I appreciate it!

03-17-2024, 08:46 AM	#1
LeiterFanatic All Star Starter Join Date: Mar 2003 Location: Miami, FL Posts: 1,344	"Could Not FindTeam" I am getting this error when starting PT for the first time under the regular game. I have a legacy account and can log in and see I have my bonus packs (10) waiting but when I click play I get the error message "Could not find team" I did mess with my old team in the beta. Did I screw it up?

03-17-2024, 01:08 PM	#3
dishnet34 All Star Starter Join Date: Feb 2014 Posts: 1,196	I would recommend reaching out via Private Message to Nicolino Di Benedetto, our PT Product Manager, who should be able to help you all out in figuring out what's going on and getting into your teams. __________________ OOTP's Official Perfect Team Hype Man / host of This Week In Perfect Team, TWIPT Friday Showdown and Perfect Team Weekly Prep "Find a way to be alone in a baseball stadium at sunrise, when the only sound you hear are about nine birds that got lost, and found themselves in a stadium, and they’re chirping across the grandstand trying to figure out where the f*** they ended up." -Dan Besbris

03-21-2024, 04:31 PM	#4
LeiterFanatic All Star Starter Join Date: Mar 2003 Location: Miami, FL Posts: 1,344	anyone else have and fix this problem? I PMed as suggested but nothing yet I am "logged in" as I get the log in bonuses (I now have 13 packs waiting) but the team wont open Last edited by LeiterFanatic; 03-21-2024 at 04:33 PM.

03-26-2024, 03:10 PM	#7
Nicolino Di Benedetto Perfect Team Project Manager Join Date: Jul 2016 Posts: 199 Blog Entries: 1	Sorry I didn't get back to you. I just sent you a PM. __________________

03-17-2024, 12:12 PM	#2
SamtheBravesFan Bat Boy Join Date: May 2015 Posts: 3	I'm getting the same error.

03-26-2024, 01:51 PM	#5
LeiterFanatic All Star Starter Join Date: Mar 2003 Location: Miami, FL Posts: 1,344	BUMP I am going on 10 days with this issue. No responses. I can log in and accumulate packs but I can't enter PT25. It keeps saying "Couldn't find team" Am I just SOL on here? I PMed as suggested but nothing.

03-26-2024, 03:09 PM	#6
Chris Marquardt OOTP Developments Join Date: Jan 2016 Location: Germany Posts: 457	Hi, to fix this issue do the following: - go to the main menu - click "Settings" - click the "Troubleshooting" tab - click the "Open folder containing saved games" button - your folder with all of your save games should open - search the folder named "Start_[Your PT account name].pt" - delete that folder - try again

03-26-2024, 04:39 PM	#8
LeiterFanatic All Star Starter Join Date: Mar 2003 Location: Miami, FL Posts: 1,344	THANK YOU. I know you all are super busy. That worked!!! I appreciate it!