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Old 09-19-2019, 10:16 AM   #1
Church OOTP
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Too many failed attempts - account temproraily locked

I was wondering how I can get my account unlocked. I know my password but after todays update when I enter it I get this warning.

Can you please unlock the account so I can see how my team is doing?

churchill.ken@gmail.com
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Old 09-19-2019, 07:33 PM   #2
Alex Murray
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Hey Church,

When accounts are locked it's mostly due to too many attempts to login with incorrect information. The account will be locked for 24 hours and then automatically unlocked. I don't think there's any way I could get a dev to make that process happen faster regretfully.

Let me know if it's still locked tomorrow though and I'll try to get a dev to look into the account to ensure it's not having issues.

Thanks
Alex
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Old 09-23-2019, 01:24 PM   #3
Church OOTP
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Hey thanks Alex - I am still unable to log into my Perfect team ... I have reset the password successfully from the web site but still no luck.

Church OOTP
churchill.ken@gmail.com
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