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PT Bug Reports Forum Have a Perfect Team bug to report? Please post here.

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Old 03-18-2019, 09:10 PM   #1
Alex Murray
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Rating/Card incorrect

This was brought to my attention by a user on the discord. He noticed that the Brian Dozier card he recieved in his Gold pack was rated as a 78 silver but got Gold fanfare. When he went to double check his Dozier is indeed rated as a 78 even though his overall rating is 81. So it is a Gold card but the card picture is incorrect.

So, of course, I double checked my PT and the Dozier in my league was correct and had a card showing an 81 rating.

I've attached both screenshots to further show the issue.

Thanks
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Old 03-18-2019, 11:38 PM   #2
Alex Murray
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I've got a second one...another user from the discord.
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Old 03-19-2019, 04:02 AM   #3
Markus Heinsohn
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This is the result on an outdated card image being somewhere in the cloud. It should in theory not happen, but sometimes it does, it is not in our control unfortunately.

When you see something like this, go to the PT Home screen, Profile & Settings tab, and there in the Troubleshooting menu you find "Reset Player Card Cache"... use this, and the game should download all card images again from the server.

Last edited by Markus Heinsohn; 03-19-2019 at 05:34 AM.
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Old 03-19-2019, 05:22 AM   #4
Andreas Raht
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Quote:
Originally Posted by Markus Heinsohn View Post
Working on it!

When you see something like this, go to the PT Home screen, Profile & Settings tab, and there in the Troubleshooting menu you find "Reset Player Card Cache"... use this, and the game should download all card images again from the server.

And please let us know in case that feature doesn't help. Thanks!
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