Facegen Project (Issues with Special Characters)

ThePriceIsRight · 02-26-2020, 10:38 PM

Hi dev team, quick question regarding the facegen issue with special characters names example: Ondřej Kaše. I know that you guys tried to fix that issue on the last title but seems like it's still a problem in this title ... however im copying pasting the names with special characters, is that the problem when i auto-regenerate the facegen file ? Everything seems okay when i remove the special characters and manually load in the facegen file in the database. It's also not a writing issue on my part as im saving
files under normal path example: Ryan_Getzlaf_10_5_1985.fg Please help with this issue so i can properly work on that facegen project.

JeffR · 02-27-2020, 04:44 AM

Yeah, it looks like something is still going wrong there, if you have the special characters in the name even the manual load doesn't work properly. We'll take a look.

Pontuzzza · 02-27-2020, 08:04 AM

It's same with dubbel last names. Exampel: Erik Walli Walterholm.

ThePriceIsRight · 02-27-2020, 03:28 PM

try this for double last names Erik_Walli Walterholm_27_2_1999.fg (no underscore between last name)

ThePriceIsRight · 02-27-2020, 03:32 PM

Quote:

Originally Posted by JeffR

Yeah, it looks like something is still going wrong there, if you have the special characters in the name even the manual load doesn't work properly. We'll take a look.

Thanks, Jeff. Hope this is going to be fix as soon as possible.

JeffR · 03-06-2020, 06:53 AM

Looks like the problem is a few of the special characters. Unfortunately, we can't easily fix it in our code, it's an inherent problem with facegen. But there is a workaround: convert the letter ř, for example, in the filename to an "r". There may be other letters with the same problem, but it's not universal, e.g. š works fine, so "Ondrej_Kaše_8_11_1995.fg" will import properly.

If you go to the Setttings menu from the start screen, then troubleshooting, and click on "enable trace file", when you start a new game and then exit, that'll open a text file, which, among other things, will have a line that begins with:

CPerson::get_person_photo Picture not found:

That'll appear when the facegen import fails, so if you've got a file that isn't working, doing that will confirm if there's another letter that's a problem - you'll get a list of players who have that letter in common.

02-26-2020, 10:38 PM	#1
ThePriceIsRight Bat Boy Join Date: Feb 2020 Location: Montreal Posts: 11	Facegen Project (Issues with Special Characters) Hi dev team, quick question regarding the facegen issue with special characters names example: Ondřej Kaše. I know that you guys tried to fix that issue on the last title but seems like it's still a problem in this title ... however im copying pasting the names with special characters, is that the problem when i auto-regenerate the facegen file ? Everything seems okay when i remove the special characters and manually load in the facegen file in the database. It's also not a writing issue on my part as im saving files under normal path example: Ryan_Getzlaf_10_5_1985.fg Please help with this issue so i can properly work on that facegen project. Last edited by ThePriceIsRight; 02-26-2020 at 10:42 PM.

02-27-2020, 03:28 PM	#4
ThePriceIsRight Bat Boy Join Date: Feb 2020 Location: Montreal Posts: 11	try this for double last names Erik_Walli Walterholm_27_2_1999.fg (no underscore between last name) __________________ A random gamer who loves sports games and the Montreal Canadiens

02-27-2020, 04:44 AM	#2
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 16,623	Yeah, it looks like something is still going wrong there, if you have the special characters in the name even the manual load doesn't work properly. We'll take a look.

02-27-2020, 08:04 AM	#3
Pontuzzza Major Leagues Join Date: Dec 2014 Location: Sweden Posts: 378	It's same with dubbel last names. Exampel: Erik Walli Walterholm.

03-06-2020, 06:53 AM	#6
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 16,623	Looks like the problem is a few of the special characters. Unfortunately, we can't easily fix it in our code, it's an inherent problem with facegen. But there is a workaround: convert the letter ř, for example, in the filename to an "r". There may be other letters with the same problem, but it's not universal, e.g. š works fine, so "Ondrej_Kaše_8_11_1995.fg" will import properly. If you go to the Setttings menu from the start screen, then troubleshooting, and click on "enable trace file", when you start a new game and then exit, that'll open a text file, which, among other things, will have a line that begins with: CPerson::get_person_photo Picture not found: That'll appear when the facegen import fails, so if you've got a file that isn't working, doing that will confirm if there's another letter that's a problem - you'll get a list of players who have that letter in common.