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OOTP 20 - General Discussions Everything about the newest version of Out of the Park Baseball - officially licensed by MLB.com and the MLBPA. |
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03-19-2019, 01:47 PM | #41 |
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03-19-2019, 01:54 PM | #42 | |
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If you go to the directory where OOTP is installed and right click on the OOTP20.exe icon and then go to 'properties' > 'compatibility' you can select the option to 'run this program as administrator' on that screen and then every time you start the game it will automatically run in admin mode. Given the issues with the activation on your system, I would guess that's going to be a necessary step to getting and keeping things working.
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03-19-2019, 01:55 PM | #43 | |
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You need to read that post and take the initiative to fix your problem. I believe they included a phone number. Start there first and let us know if they were able to help you. |
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03-19-2019, 02:11 PM | #44 | |
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03-19-2019, 02:21 PM | #45 |
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Are you on the same network where the license went through, or did you switch back to the old one?
I do think that contacting eSellerate is directly going to be your best bet, as this is really a very technically complex problem that is unfortunately beyond our expertise, much as we want to help.
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03-19-2019, 02:31 PM | #46 | |
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03-19-2019, 02:34 PM | #47 |
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03-19-2019, 02:38 PM | #48 |
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03-19-2019, 02:41 PM | #49 |
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03-19-2019, 02:50 PM | #50 |
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It is clearly something that is wrong on your end and not an issue with the software since it happens every year. Yet thousands of other people have no issue with getting the game licensed and working.
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03-19-2019, 02:56 PM | #51 | |
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The problem is, I do not know what to do at this point. I've dealt with hundreds of license activation issues, but I've never had one this persistently difficult. I've talked with Markus and Andreas and the rest of the teams well, and we're at a loss. Typically even in difficult licensing issues, offline licensing is the last step you need to take and that solves the problem. If the license check fails after that, running the game in admin, with all firewall/security stuff either turned off or at least with OOTP whitelisted in each of them, will get things going again. Clearly there is something very much out of the norm going on here, but short of deactivating every other program running on the computer (particularly any security programs) at the same time and trying to run the licensing check after each time, to see if it's possible to determine where the problem lies, which would obviously be incredibly time consuming, I do not have any other brilliant ideas.
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lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here Last edited by Lukas Berger; 03-19-2019 at 02:57 PM. |
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03-19-2019, 03:04 PM | #52 | |
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If it was happening to me, I would have solved this problem years ago, so it doesn't keep happening every year. He chooses not to do anything, but complain. What new advice can you give him, that hasn't been said 100 times? You are a better man than me. Take care. |
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03-19-2019, 03:16 PM | #53 | |
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03-19-2019, 03:17 PM | #54 | |
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03-19-2019, 03:20 PM | #55 | |
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Why didn't you fix said problem years ago? I'm not trying to be mean, but this is a reality. If every computer you use, this keeps happening, I would call a computer expert to come and fix my problem. Problem solved. |
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03-19-2019, 03:24 PM | #56 | |
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03-19-2019, 03:33 PM | #57 | |
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We need to get this working for Pete and it's adding to everyone's frustration to have a bunch of side issues interjected into the discussion. He has a right to expect the game to work when he tries to install it. It's what we expect as well. That being said,this is a really difficult issue and it's probably something that even your typical local computer expert wouldn't be able to handle quickly or easily or economically. We'll figure this out one way or another, but it really would be best if we can just get down to doing that as efficiently as possible Thanks!
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03-19-2019, 03:34 PM | #58 | |
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These type of problems irritate me. I would have had a computer expect come to my house, and fix the problem. Try going to a friends house and use their internet connection. How did you get the game working, in prior years? |
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03-19-2019, 03:35 PM | #59 | |
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03-19-2019, 03:35 PM | #60 |
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I'm going to have to sleep on this now unfortunately, but we'll be back at it tomorrow and we'll figure something out. I'll check in with our folks in America and Canada and other time zones as well to see if any of them can keep helping out or if they can think of anything I've missed.
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