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PT Bug Reports Forum Have a Perfect Team bug to report? Please post here.

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Old 01-20-2019, 04:18 AM   #1
bluesguy
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blank card in pack

Hey all,
Bought a regular pack tonite, the last card opened as all white, blank, nothing on it. I checked thru my reserve roster and inactive cards and there are only 5 new cards.???????????
Can anyone help?
thanks,
mike
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Old 01-20-2019, 04:25 PM   #2
bluesguy
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I don't even know who i'm looking for as the 6th card was just all white.
I do have the five cards that displayed properly when the pack opened.
The blank card is a real head scratcher.
Is there a log somewhere of the cards that came in the pack?
m
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Old 01-20-2019, 04:29 PM   #3
Alex Murray
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Hey Bluesguy,

Is the card still missing? Hopefully a server update fixed your issue but just want to make sure your issue got resolved.

Thanks
Alex
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Old 01-20-2019, 05:39 PM   #4
bluesguy
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I installed the newest update Sat. am. the white/missing card happened early Sun. am after the days pt games were done. The card came out of the pack just blank.
There were flash bulbs going off, I really thought it must be a special card.
But it just stayed white. I have no idea who the 6th card is.
m
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Old 01-20-2019, 05:51 PM   #5
Alex Murray
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Hey Bluesguy,

Sorry that it didn't resolve with a server update or a restart. Do you remember who the other 5 cards where. We can look up who you should have gotten and see what the server devs can do. I'll also need your PT your team name and the league you are in as of Sunday 20th.

Thanks
Alex
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Old 01-21-2019, 02:20 PM   #6
HiDesertAce
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Quote:
Originally Posted by bluesguy View Post
I installed the newest update Sat. am. the white/missing card happened early Sun. am after the days pt games were done. The card came out of the pack just blank.
There were flash bulbs going off, I really thought it must be a special card.
But it just stayed white. I have no idea who the 6th card is.
m



Same thing happened with my team last night on a pack I bought. flashbulbs etc. and then the blank card came out.
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Old 01-21-2019, 07:10 PM   #7
Alex Murray
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Hey HighDesertAce and Bluesguy,

Could you both submit team name, account name, and then players that were in the pack with the missing one.

Thanks
Alex
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Old 01-21-2019, 08:04 PM   #8
HiDesertAce
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I bought 30 to 40 packs with that team. cannot tell you which other players where there. team name Beverly Hills Bomber, accpount name BHBomber.
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Old 01-22-2019, 04:46 PM   #9
Alex Murray
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Ah yeah that'll make it hard to find which card was the missing one. We can get you guys the info about what that missing card was but I will need to know the other cards in the pack otherwise its just guesses. Im sorry.
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Old 01-24-2019, 06:02 PM   #10
HiDesertAce
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Happened again today. I took a screen shot this time.
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Old 01-24-2019, 09:41 PM   #11
HiDesertAce
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the other times I have seen the blank card its always in the same place...that lower right hand corner.
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Old 01-25-2019, 03:04 PM   #12
Alex Murray
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Yeah, it always is the lower right-hand card. If you double click on it you will actually see the brief overlay detailing what that missing card is. It'll give you the name and ratings of the player.
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Old 02-09-2019, 02:30 AM   #13
SlinkyTWF
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Just happened to me for the second time.

My user ID is SlinkyTWF.

Saturday, 9th Feb. 01:06 AM

The second pack contained:

CL Mariano Rivera 2008 All Star 80
SP Zack Wheeler 2018 Live 85
CL Servio Romo 2018 Live (Auto-Sold)
RF Matt Joyce 2018 Live (Auto-Sold)
RP Vidal Nuno 2018 Live (Auto-Sold)

(A lucky pack as it was!)

As with other posters, it was the last card drawn, it was accompanied by fanfare, and it looked like the bright-blue "diamond" color, as shown in the screenshot the other user posted above.

Same with the first time that happened, but I have no data on that as I think it was a couple of weeks ago, and I wasn't sure it wasn't a simple glitch.

But I'd hate to think that I might have lost two diamond-level players since I'm an all-free team getting battered around in a Perfect-level league. :-(

Last edited by SlinkyTWF; 02-09-2019 at 02:47 AM.
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Old 02-09-2019, 05:47 AM   #14
rudel.dietrich
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This has happened to me as well and I have pinned it down to where it happens when I get a duplicate card of one already in my deck. Maybe this will help them pin down the issue is multiple users are seeing that the blank cards are duplicates.
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Old 02-09-2019, 03:31 PM   #15
Alex Murray
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Regretfully SlinkyTWF the opening pack animation does have a glitch where it will throw fanfare up after a card was pulled before that was a similar value. For example, if you pull a diamond or gold card the game has a tendency to do the same fanfare for a standard card in the same pack by accident.
At this point the idea that its based on duplicates would hold water. Most of the time people have found the missing card to be a standard that was a common card to pull. Also, any card that is missing is at the least added to your inactive roster so check those if you're certain they weren't added to the active or reserve rosters.

Thanks
Alex
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Old 02-11-2019, 01:12 AM   #16
mikezone13
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Just had this happen to me today, was the 4th pack of 5. I had pulled RP Leclerc (81) as the last card int he previous pack (yep a dud gold), howevered over the blank card and it showed Leclerc again, but on my reserve roster there's only one Leclerc, also checked my inactives as well.

Restarted ootp, found a card on my inactive roster, it wasn't a duplicate Leclerc, it was a scrub iron card 2B 58 rated I think. So it appears the bug shows you the card that was in the bottom right hand position from the previous pack just opened complete with animation and everything. So I thought I pulled a gold, then got the blank, hovered over the blank and it showed Leclerc and I thought hooray, at least it pays for the pack, then I find it's a 58 rated piece of garbage... not that happy

Last edited by mikezone13; 02-11-2019 at 01:17 AM.
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Old 02-11-2019, 04:04 PM   #17
SlinkyTWF
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Follow-up

Quote:
Originally Posted by Alex Murray View Post
At this point the idea that its based on duplicates would hold water. Most of the time people have found the missing card to be a standard that was a common card to pull. Also, any card that is missing is at the least added to your inactive roster so check those if you're certain they weren't added to the active or reserve rosters
I checked the roster again, and sure enough, there was an inactive, scrub 42 Unsung Hero at the tail end of the list that I didn't remember seeing before. However, it was not a duplicate of an existing card or of one from the previous pack I opened. So, the correlation some are seeing with duped cards might or might not be the cause.
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Old 02-14-2019, 08:47 PM   #18
Charley575
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Just happened to me, too. Sanibel Sea Turtles, Bronze 237.
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Old 02-18-2019, 03:04 AM   #19
rudel.dietrich
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I opened 22 packs tonight and had this happen twice. Both times were duplicate cards.
Sorry I did not take screen shots.
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