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PT Bug Reports Forum Have a Perfect Team bug to report? Please post here.

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Old 07-03-2019, 02:41 AM   #1
cosbornballboy
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Join Date: Jul 2019
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OOTP Crashing When I Load Perfect Team

I can play the regular single player game modes just fine but every time I attempt to load Perfect Team, my game crashes. Anyone know what's happening?
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Old 07-03-2019, 08:10 AM   #2
VladtheImpaler-8
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Same thing has been happening to me since last night
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Old 07-03-2019, 12:26 PM   #3
reitman1
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Same thing is happening for me. Worked fine yesterday, will not work on two different machines today.
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Old 07-03-2019, 12:46 PM   #4
VladtheImpaler-8
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It starts loading everything and then freezes on "Opening Graphics for each team..." every time. I played it with no issues all night, but started crashing at around 11pm last night.
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Old 07-03-2019, 01:19 PM   #5
reitman1
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Quote:
Originally Posted by VladtheImpaler-8 View Post
It starts loading everything and then freezes on "Opening Graphics for each team..." every time. I played it with no issues all night, but started crashing at around 11pm last night.
This is the same point that mine crashes.
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Old 07-03-2019, 05:32 PM   #6
orin2
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Mine is doing the same thing. I did an error trace and I think it is because some idiots named their teams really long names that are crashing the database when we try to load the game.
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Old 07-03-2019, 06:06 PM   #7
VladtheImpaler-8
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Well, that is just great! I opened a ticket, so will let you know if I hear a solution.
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Old 07-03-2019, 06:46 PM   #8
Alex Murray
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Hey Gents,

Just saw your ticket and immediately found this thread as well. If you guys could all get me your team info for the ones that are having issues I'll be passing it all on to the devs to look into. Hopefully, they can give me some info about what is going on tonight and we can have resolutions by tomorrow. (crosses fingers) hopefully.

Thanks
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Old 07-03-2019, 10:56 PM   #9
orin2
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Originally Posted by Alex Murray View Post
Hey Gents,

Just saw your ticket and immediately found this thread as well. If you guys could all get me your team info for the ones that are having issues I'll be passing it all on to the devs to look into. Hopefully, they can give me some info about what is going on tonight and we can have resolutions by tomorrow. (crosses fingers) hopefully.

Thanks
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Here is my other post with my trace log: http://www.ootpdevelopments.com/boar...d.php?t=304865
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Old 07-04-2019, 09:22 AM   #10
orin2
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So.... what is going on with this? I would really like to know how to fix this problem.
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Old 07-04-2019, 04:43 PM   #11
Jackgoboom
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I have same issue with 2 entry level teams. Hanging on graphics loading, then crashing to desktop. New message today though. On one team received run time error. Very frustrating. Took advantage of sale, but can’t access teams...sigh.
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Old 07-04-2019, 05:49 PM   #12
orin2
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Originally Posted by Jackgoboom View Post
I have same issue with 2 entry level teams. Hanging on graphics loading, then crashing to desktop. New message today though. On one team received run time error. Very frustrating. Took advantage of sale, but can’t access teams...sigh.
Same. They got my money but now I can't play the game.
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Old 07-05-2019, 08:49 AM   #13
orin2
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So they had time to code in a pop up add but not time to address the fact that we can't play the game.
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Old 07-05-2019, 01:16 PM   #14
Jackgoboom
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So they had time to code in a pop up add but not time to address the fact that we can't play the game.
Unfortunately something has happened in the last week or so that has unleashed a few "One in a million chance bugs" that are creating havoc with a few accounts. I am not sure they actually know exactly what is going on.

Did a test on my rig. Friend logged into his account on my computer. Also an entry league team. He didn't have a problem accessing his team. Both my teams still crashing to desktop when I try to access them. So its an account specific issue, not one with my computer etc.
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Old 07-05-2019, 02:05 PM   #15
Jackgoboom
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Originally Posted by Jackgoboom View Post
Unfortunately something has happened in the last week or so that has unleashed a few "One in a million chance bugs" that are creating havoc with a few accounts. I am not sure they actually know exactly what is going on.

Did a test on my rig. Friend logged into his account on my computer. Also an entry league team. He didn't have a problem accessing his team. Both my teams still crashing to desktop when I try to access them. So its an account specific issue, not one with my computer etc.
Could also be league specific if everyone with issue is in an entry league pool and it is the same one. My friends account is in different entry league pool to these two teams with the issues.
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Old 07-05-2019, 02:35 PM   #16
orin2
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Originally Posted by Jackgoboom View Post
Could also be league specific if everyone with issue is in an entry league pool and it is the same one. My friends account is in different entry league pool to these two teams with the issues.
I am betting it is the specific entry league where the person put in the stupid long team name. That is what is causing the problem.
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Old 07-06-2019, 06:38 PM   #17
orin2
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I'm assuming that nobody ever received any help on this. What horrible customer service.
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Old 07-08-2019, 12:37 AM   #18
Alex Murray
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Hey gents,

My apologies about the silence on my end. I had the weekend off and with July 4th the timing was not great for this unneeded internet outage.

If any of you guys are still having issues with PT logins please do DM me about it. We think we have solved most of the login issues but as Orin stated that might not have fixed all of the issues that were plaguing the servers before the internet crash. So if you are still having issues please do DM me with your team name and the league you are in. If you could also include what part of the login is crashing that would help me out when I send your teams on to the devs to review.

Thanks
Alex
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Old 07-08-2019, 07:33 AM   #19
asaintsfan
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Originally Posted by Alex Murray View Post
Hey gents,

My apologies about the silence on my end. I had the weekend off and with July 4th the timing was not great for this unneeded internet outage.

If any of you guys are still having issues with PT logins please do DM me about it. We think we have solved most of the login issues but as Orin stated that might not have fixed all of the issues that were plaguing the servers before the internet crash. So if you are still having issues please do DM me with your team name and the league you are in. If you could also include what part of the login is crashing that would help me out when I send your teams on to the devs to review.

Thanks
Alex
so now the "play perfect team" button doesn't work either. So I can't get into my teams. Is this a known issue?

disregard please
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Last edited by asaintsfan; 07-08-2019 at 07:48 AM.
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Old 07-08-2019, 07:59 PM   #20
Jackgoboom
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Originally Posted by orin2 View Post
I am betting it is the specific entry league where the person put in the stupid long team name. That is what is causing the problem.
Looks like you were probably right. The look at me guy with the long team name could have been the problem. If that was the issue, a character limit on team names is needed. I hope that, like me, you have access to your teams now.
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