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Old 07-04-2019, 09:03 AM   #1
mcdog512
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All cards Inactive - nice
I woke up this morning to a 10 game losing streak and every single card inactive. No lineup whatsoever.

WTF?
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Old 07-04-2019, 09:05 AM   #2
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You did something to anger the developers?
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Old 07-04-2019, 09:20 AM   #3
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You did something to anger the developers?
I must have. 0-10 my last ten games with Unknown being my top player.
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Old 07-04-2019, 09:47 AM   #4
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Same here....what has OOTP said they are going to do?
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Old 07-04-2019, 09:52 AM   #5
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Same here....what has OOTP said they are going to do?
Other than fix the bug what can they do?
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Old 07-04-2019, 10:00 AM   #6
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All my training and all stats are wiped clean too....nice.
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Old 07-04-2019, 10:05 AM   #7
daves
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What time did this happen? I was online before 8 am and my teams were fine. Did this affect everyone? If this happened after that then I will have a losing day as I can’t get on a computer.

Really wish that OOTP GO worked.


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Old 07-04-2019, 10:15 AM   #8
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Other than fix the bug what can they do?
Thats for them to figure out. Doing nothing is unacceptable.
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Old 07-04-2019, 10:21 AM   #9
Kris Jardine
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Originally Posted by mcdog512 View Post
I woke up this morning to a 10 game losing streak and every single card inactive. No lineup whatsoever.

WTF?
Can you please post your PT username so we can investigate the issue? Thanks
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Old 07-04-2019, 10:21 AM   #10
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Thats for them to figure out. Doing nothing is unacceptable.
LOL....well, you're going to be real disappointed.

I was tied for the lead in my division and wake up 5.5 games back.

On the plus side the stats and training came back after a game, which of course I won to snap that idiotic 10 game losing streak.
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Old 07-04-2019, 10:25 AM   #11
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I PM'd you Kris with all the information I have. It happened either 6/23 or 6/24 in game.
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Old 07-04-2019, 10:28 AM   #12
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I PM'd you Kris with all the information I have. It happened either 6/23 or 6/24 in game.
I got it and passed it on, thanks
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Old 07-04-2019, 10:50 AM   #13
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This is a known issue that extremely rarely pops up (like 1 in a million imports) but yesterday's internet outage (https://arstechnica.com/information-...uffer-outages/) affected our backend provider too, increasing the odds of this happening. Unfortunately there is no way to reverse this, sorry. We are currently working on a fix that should prevent this from happening in the future.
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Old 07-04-2019, 11:09 AM   #14
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This is a known issue that extremely rarely pops up (like 1 in a million imports) but yesterday's internet outage (https://arstechnica.com/information-...uffer-outages/) affected our backend provider too, increasing the odds of this happening. Unfortunately there is no way to reverse this, sorry. We are currently working on a fix that should prevent this from happening in the future.
Thanks Markus.
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Old 07-04-2019, 11:27 AM   #15
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Quote:
Originally Posted by Markus Heinsohn View Post
This is a known issue that extremely rarely pops up (like 1 in a million imports) but yesterday's internet outage (https://arstechnica.com/information-...uffer-outages/) affected our backend provider too, increasing the odds of this happening. Unfortunately there is no way to reverse this, sorry. We are currently working on a fix that should prevent this from happening in the future.
!
Last edited by Neezer; 07-04-2019 at 11:29 AM.
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Old 07-04-2019, 02:06 PM   #16
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Sorry it happened to you guys.
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