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Old 08-11-2019, 08:47 PM   #1
Reggie
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license trouble

Im well into my ootp 20 season and suddenly when I launch my game it wants my activation key every time. When entered it says it isn't on the server. It works fine if I do it offline...whats going on?
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Old 08-11-2019, 08:59 PM   #2
Reggie
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Okay, did some reading and decided I need to provide more info. I've been on vacation for 2 weeks off grid. I played many hours without internet connection. I bought before June 30th.
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Old 08-11-2019, 10:18 PM   #3
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I know I downloaded the correct version. Not sure what to try. I have the fastspring version
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Old 08-12-2019, 09:12 AM   #4
Matt Arnold
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Having the correct install for your license is the first thing to verify. E-sellerate license codes generally start with OOTP20-xxx while fastspring codes will look different. I would double-check that you have the correct version for your license code. The different versions are here: http://www.ootpdevelopments.com/boar...d.php?t=305558

If you bought prior to June 20 then you most likely have an e-sellerate version, so should make sure to download that version for licensing. If you are still running into troubles, I would suggest filing a support ticket (https://desk.zoho.eu/portal/ootpdevelopments/home) and we can look up in more details the license information if there's still issues.
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