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Old 03-23-2020, 11:25 AM   #1
Kris Jardine
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Perfect Team 21 Server Stability

To everyone, just an update on the server issues.

Our leadership had a productive conversation with our service provider today. All of their servers for all games are slammed due to the virus outbreak and the increases in people playing games. They are taking measures and adding resources to help improve the performance. On our end, we are doing everything we can. We will be putting out a hotfix aimed at speeding up a few things.

Also, effective immediately, teams will be limited to posting 50 auctions at a time. Existing auctions will remain posted until they sell/end but users will not be able to post new auction beyond the limit of 50. After today's hotfix, an error message will appear when trying to list a card beyond the 50 limit.

We thank everyone for their patience as we try and get this all sorted out and we hope that this will improve the stability and performance of Perfect Team
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Last edited by Kris Jardine; 03-23-2020 at 11:29 AM.
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Old 03-23-2020, 11:32 AM   #2
Warhawk
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Quote:
Also, effective immediately, teams will be limited to posting 50 auctions at a time.
I may have had 50 pages of auctions yesterday.

Sorry guys.

EDIT: Actually I still have... um... 61. Pages.

Last edited by Warhawk; 03-23-2020 at 11:38 AM.
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Old 03-23-2020, 11:34 AM   #3
Kris Jardine
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Originally Posted by Warhawk View Post
I may have had 50 pages of auctions yesterday.

Sorry guys.
Don't be sorry, you were working with the system we had in place. Nothing wrong with that.
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Old 03-23-2020, 11:38 AM   #4
macacks
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This sure has changed the dynamics of the market and AH...
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Old 03-23-2020, 11:53 AM   #5
neugey
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Really glad this hotfix is going in. IMO the AH listing limit should have been in there awhile ago as not having it is somewhat vulnerable to a DOS attack. If the lag continues, I wouldn't be opposed to even bringing it down to 25 concurrent listed AH items per user.
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Old 03-29-2020, 05:13 PM   #6
SlinkyTWF
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Today's AH lag may be the worst I've seen so far. :-(
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Old 03-29-2020, 05:29 PM   #7
allenciox
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So is that 50 auction limit temporary? That would be a real pain if it turns out to be permanent... it really discourages people from buying packs.
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Old 03-29-2020, 06:17 PM   #8
Chico Guilbault
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So is that 50 auction limit temporary? That would be a real pain if it turns out to be permanent... it really discourages people from buying packs.
Has definitely slowed down my pack opening.
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Old 03-31-2020, 12:24 PM   #9
RoteLaterne
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Any issues right now?

Can't log-in into Perfect Team.

Same issue with OOTP 20 PT.

"invalid response" it says

/e
Still not possible, here in Germany
Internet works well.

Last edited by RoteLaterne; 03-31-2020 at 03:41 PM.
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Old 04-04-2020, 05:22 PM   #10
elutz31
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When are we removing the 50 cap on auctions? I get there was an effort to limit the server lag from people being stuck home but it didn't seem to do anything to improve it after it was implemented. Kris, you mentioned this change only affected 46 people. 46 people had more than 50 auctions up at the time of the change. I don't know how many people play this game on a daily basis but I'm assuming it's a few thousand. It doesn't seem logical that limiting 46 people out of thousands from using the auction house freely is going to improve the server stability.

Last edited by elutz31; 04-04-2020 at 05:44 PM.
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Old 04-04-2020, 05:36 PM   #11
Morgans Magic
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I obviously don't know if this was any part of the plan, but the move severely limits the ability to act as a "market maker" in WS parlance and control the flow of popular players. i suspect the margins are significantly smaller and this could operate to keep market supply from being manipulated. Whether or not that is the goal, it does have advantages for those buying as opposed to buying & selling cards.
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Old 04-05-2020, 11:25 AM   #12
Kris Jardine
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Quote:
Originally Posted by elutz31 View Post
When are we removing the 50 cap on auctions? I get there was an effort to limit the server lag from people being stuck home but it didn't seem to do anything to improve it after it was implemented. Kris, you mentioned this change only affected 46 people. 46 people had more than 50 auctions up at the time of the change. I don't know how many people play this game on a daily basis but I'm assuming it's a few thousand. It doesn't seem logical that limiting 46 people out of thousands from using the auction house freely is going to improve the server stability.
There are no immediate plans to remove the cap. While the number of users with 50+ auction seemed small, the amount of AH transactions they accounted for was a very significant percentage.
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Old 04-07-2020, 06:41 AM   #13
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So apparently our backend provider finally found the problem for the sluggish performance and fixed it. So, service going forward will be smooth sailing.
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