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Old 03-18-2019, 08:08 PM   #1
Bat Boy
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Connection issues for PT in 19

Several friends and I are currently experiencing issues connecting with OOTP 19 Perfect Team. This has been an issue for several hours. The error dialogue recommends restarting OOTP but doing so does not change the results. Even rebooting does not fix the issue.
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Old 03-18-2019, 08:13 PM   #2
Alex Murray
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Hey Son_of_the_Raven, One of our simulation servers crashed this morning (probably due to hardware failure according to the support of our server provider). We are in the process of replacing it and it has been difficult copying all of its files over to a new server.

This thread, however, does need to be moved to the OOTP 19 PT Bug Report section.


We are inundated with requests right now given all that's going on in the world and so many folks playing the game while stuck inside.
So it might take us a little longer than normal to get back to you. We're doing all we can to do so as soon as possible though. If you don't hear back in a few days, please feel free to send us a reminder.
Thanks so much for your patience and understanding!

Found a bug? Have a technical issue? Please post here and/or file a support ticket here.

Need to upload files for us to check out? Instructions can be found here.

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Old 03-19-2019, 09:01 PM   #3
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Having exactly the same issue. It started on Monday with the beta release of OOTP 20. Maybe the servers aren't handling the load?
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Old 03-19-2019, 09:05 PM   #4
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Same issue. Also, I did log into one of my teams for like 5 minutes before being booted, and there was more than 450PP missing from my account. I thought that was strange, and then I couldn't log in at all. I couldn't log in yesterday either. More than 24 hours now i probably lost auctions and money selling auctions, as well as not being able to manage my team. Please fix ASAP. I know it's a lot of work. Thanks for your work.
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Old 03-19-2019, 09:17 PM   #5
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Can't access all three teams, pretty sure they're on different servers as they've all been online/offline at different times in the past so appears there's a major issue at present affecting multiple servers.
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Old 03-19-2019, 09:40 PM   #6
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having the same issue, thanks for the quick reply to the op's message
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