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Old 11-17-2019, 12:26 PM   #1
Catchthedamnball
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The In-Game Screenshot Tool Doesn't Work on the Pack Opening Screen

Whenever I open some packs and pull a nice card, I'd like to memorialize the pull by taking a screenshot. I hear the screenshot's sound effect, and the popup comes up saying 'screenshot taken,' but in that popup there's no link to open the screenshot in its folder like with other in-game screenshots, and when I check the screenshot folder in the game files, the screenshot isn't there.

Are my screenshots on the pack opening screen routed elsewhere? Or is this a bug and the screenshot doesn't actually get taken?
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Old 11-18-2019, 02:39 PM   #2
chazzycat
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I also have this problem.

I'm able to take screenshots elsewhere in the game, no problem. I can use F12 or the snipping tool in Windows, both work fine.

But specifically for pack openings, I am completely unable to screenshot that screen. If I use F12, it takes a screenshot of my home screen instead of the pack I just opened. If I use snipping tool, it snips a plain black background.
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Old 11-19-2019, 03:32 AM   #3
Markus Heinsohn
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We'll try to fix this in the next patch.... for now I suggest using a free tool like Irfanview.
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Old 11-19-2019, 06:44 AM   #4
Markus Heinsohn
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OK, the next patch fixes this
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Old 11-20-2019, 12:28 PM   #5
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Thank you! Can confirm it's fixed for me.
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Old 12-04-2019, 11:55 AM   #6
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It seems my issue is happening again in the current build.
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