Gonna be a lot of angry owners......

UltimateAverageGuy · 03-25-2019, 09:35 AM

Who will wake up or come home from work to see their teams they had set up completely different from what they used even up to this morning....not a single player I got via purchase was on my active roster, good thing I was home to take care of it before first sim.

Markus Heinsohn · 03-25-2019, 09:38 AM

All our test teams went through fine...

dbqs · 03-25-2019, 09:41 AM

Yep, same for me. Except when I re-activated all my guys they say they have to be stuck on the reserve roster for 14 days so I can't fix it.

Markus Heinsohn · 03-25-2019, 09:49 AM

Quote:

Originally Posted by dbqs

Yep, same for me. Except when I re-activated all my guys they say they have to be stuck on the reserve roster for 14 days so I can't fix it.

This is weird... did you maybe submit your team while the server was creating the league files? Did you check the status line in the Profile & Settings tab in the PT Home screen, was there an error code?

dkgo · 03-25-2019, 10:29 AM

my team was submitted at some point last night while there were still entry games going on... am I going to get home from work today and just find a bunch of random players on my active roster?

Markus Heinsohn · 03-25-2019, 10:43 AM

Quote:

Originally Posted by dkgo

my team was submitted at some point last night while there were still entry games going on... am I going to get home from work today and just find a bunch of random players on my active roster?

No, probably not. This seems to be an isolated issue which only affects a tiny number of users.

dbqs · 03-25-2019, 11:01 AM

Quote:

Originally Posted by Markus Heinsohn

This is weird... did you maybe submit your team while the server was creating the league files? Did you check the status line in the Profile & Settings tab in the PT Home screen, was there an error code?

Hi Markus, no I was not online when the server was creating the league files.

These are my default settings and what it looks like now:

https://imgur.com/a/yHhbgVX

I'm changing my reserve roster management to myself instead of AI, maybe that had something to do with it?

Either way kind of a bummer because I'm losing more without the good cards I bought

Markus Heinsohn · 03-25-2019, 11:40 AM

This happened because you used it on two PCs and had a sync issue. When using two PCs we suggest to disable the auto-submit (Profile & Settings tab in the PT Home screen) because otherwise OOTP may submit on one PC without you not noticing in case you did not remember to shut the game down.

trebor2323 · 03-25-2019, 11:42 AM

Quote:

Originally Posted by Markus Heinsohn

This happened because you used it on two PCs and had a sync issue. When using two PCs we suggest to disable the auto-submit (Profile & Settings tab in the PT Home screen) because otherwise OOTP may submit on one PC without you not noticing in case you did not remember to shut the game down.

I have the same problem. All the cards I had purchased yesterday showed up as inactive. When I activated them, they had the [14] brackets so I can't use them for 14 games. Totally pissed!

Heater41 · 03-25-2019, 01:34 PM

I had the same issue here and my players, even 2 days later, still say 14 days until available. No way to get them back onto my active roster.

dkgo · 03-25-2019, 04:33 PM

I had players who were actually playing today until I logged on, then they got deactivated and now I have to wait 14 games to put them back in

awesome

trebor2323 · 03-25-2019, 08:14 PM

Quote:

Originally Posted by trebor2323

I have the same problem. All the cards I had purchased yesterday showed up as inactive. When I activated them, they had the [14] brackets so I can't use them for 14 games. Totally pissed!

Question - I've updated one computer w/ the new version. I have OOTP20 running on another computer and haven't updated it yet w/ the bug fix. If I do so, will I have the same problem as this morning where the newest cards were deactivated and then I had to wait 14 games until I could use them?

Thanks!

MJMCP · 03-25-2019, 08:44 PM

Based on the number of people with this problem, myself included, it doesn't seem like a tiny number of users. At least all the guys I bought this afternoon are still there even if they're inexplicably out for two weeks.

dkgo · 03-25-2019, 08:45 PM

I dont even use two PCs so who knows what happened with my guys

Stlcardinal50 · 03-25-2019, 10:25 PM

I use multiple machines quite frequently & I consistently have my players that I purchased on the AH becoming deactivated.

It would not be a huge deal if I could just re-activate them at no punishment but it really stinks that I'm in a silver league and I have to lose my best players for 15 days.

What can be done to avoid/fix this?

The_Savage_1 · 03-26-2019, 12:51 AM

From my experience in '19, don't switch devices until a simulation has occurred. You need the simulation to occur to lock in your changes that will then be downloaded to the other device. Obviously, this is not ideal when there's a nine hour gap which is prime time for team updating, etc.

Mat · 03-26-2019, 01:47 AM

Quote:

Originally Posted by MJMCP

Based on the number of people with this problem, myself included, it doesn't seem like a tiny number of users

There has been 8 people post in this thread. Let's not get carried away.

If this was common, the board would be in meltdown.

Westheim · 03-26-2019, 03:26 AM

While I too can use two hands to comfortably count the number of people posting in here (and all is fine for me, but I only use one laptop for PT), OOTPD might be well advised to sort this out before they roll out OOTP Go because if they don't that is a ****storm waiting to happen...

Dorfmann · 03-26-2019, 08:30 AM

Same thing happened to me. I'm not really happy that my starting catcher has to sit for 14 days because the AI decided to inactivate him.

I don't have OoTP installed on more than one computer.

Markus Heinsohn · 03-26-2019, 08:38 AM

If you guys see this again some time, please let us know if there is a status error code in the PT Profile & Settings tab, right side, where it says the last successful import.Also, we will need your username so we can check the server logs.

When you have players getting the 15 days waiting time, it means the AI set up your team because it got an old or invalid export from somewhere (2nd PC maybe) which contained players that were no longer on the team (sold) and hence the roster sanity checks triggered and the AI set up the team.

03-25-2019, 09:35 AM	#1
UltimateAverageGuy All Star Reserve Join Date: Jan 2017 Posts: 579	Gonna be a lot of angry owners...... Who will wake up or come home from work to see their teams they had set up completely different from what they used even up to this morning....not a single player I got via purchase was on my active roster, good thing I was home to take care of it before first sim.

03-25-2019, 09:38 AM	#2
Markus Heinsohn Developer OOTP Join Date: Dec 2001 Location: Germany Posts: 24,739	All our test teams went through fine... __________________ Buy Out of the Park Baseball 25 now! Download OOTP Go 25 for iOS Download OOTP Go 25 for Android

03-25-2019, 09:41 AM	#3
dbqs Major Leagues Join Date: Aug 2017 Location: Comiskey Posts: 316	Yep, same for me. Except when I re-activated all my guys they say they have to be stuck on the reserve roster for 14 days so I can't fix it. __________________

03-25-2019, 11:40 AM	#8
Markus Heinsohn Developer OOTP Join Date: Dec 2001 Location: Germany Posts: 24,739	This happened because you used it on two PCs and had a sync issue. When using two PCs we suggest to disable the auto-submit (Profile & Settings tab in the PT Home screen) because otherwise OOTP may submit on one PC without you not noticing in case you did not remember to shut the game down. __________________ Buy Out of the Park Baseball 25 now! Download OOTP Go 25 for iOS Download OOTP Go 25 for Android

03-26-2019, 03:26 AM	#18
Westheim Hall Of Famer Join Date: Apr 2012 Location: Germany Posts: 11,903	While I too can use two hands to comfortably count the number of people posting in here (and all is fine for me, but I only use one laptop for PT), OOTPD might be well advised to sort this out before they roll out OOTP Go because if they don't that is a ***storm waiting to happen... __________________ Portland Raccoons, 83 years of excell-.... of baseball: Furballs here! 1983 1989 * 1991 * 1992 * 1993 * 1995 * 1996 * 2010 * 2017 * 2018 * 2019 * 2026 * 2028 * 2035 * 2037 * 2044 * 2045 * 2046 * 2047 * 2048 * 2051 * 2054 * 2055 1 OSANAI : 2 POWELL : 7 NOMURA \| RAMOS : 8 REECE : 10 BROWN : 15 HALL : 27 FERNANDEZ : 28 CASAS : 31 CARMONA : 32 WEST : 39 TONER : 46 SAITO Resident Mets Cynic - The Mets from 1962 onwards, here.

03-25-2019, 10:29 AM	#5
dkgo Hall Of Famer Join Date: Apr 2010 Posts: 2,152	my team was submitted at some point last night while there were still entry games going on... am I going to get home from work today and just find a bunch of random players on my active roster?

03-25-2019, 01:34 PM	#10
Heater41 Bat Boy Join Date: Mar 2019 Posts: 17	I had the same issue here and my players, even 2 days later, still say 14 days until available. No way to get them back onto my active roster.

03-25-2019, 04:33 PM	#11
dkgo Hall Of Famer Join Date: Apr 2010 Posts: 2,152	I had players who were actually playing today until I logged on, then they got deactivated and now I have to wait 14 games to put them back in awesome

03-25-2019, 08:44 PM	#13
MJMCP Bat Boy Join Date: Jan 2019 Posts: 3	Based on the number of people with this problem, myself included, it doesn't seem like a tiny number of users. At least all the guys I bought this afternoon are still there even if they're inexplicably out for two weeks.

03-25-2019, 08:45 PM	#14
dkgo Hall Of Famer Join Date: Apr 2010 Posts: 2,152	I dont even use two PCs so who knows what happened with my guys

03-25-2019, 10:25 PM	#15
Stlcardinal50 Minors (Single A) Join Date: Oct 2014 Location: St. Louis Posts: 60	I use multiple machines quite frequently & I consistently have my players that I purchased on the AH becoming deactivated. It would not be a huge deal if I could just re-activate them at no punishment but it really stinks that I'm in a silver league and I have to lose my best players for 15 days. What can be done to avoid/fix this?

03-26-2019, 12:51 AM	#16
The_Savage_1 Minors (Double A) Join Date: Dec 2017 Location: Australia Posts: 152	From my experience in '19, don't switch devices until a simulation has occurred. You need the simulation to occur to lock in your changes that will then be downloaded to the other device. Obviously, this is not ideal when there's a nine hour gap which is prime time for team updating, etc.

03-26-2019, 08:30 AM	#19
Dorfmann Minors (Double A) Join Date: Feb 2016 Location: Baltimore, Maryland Posts: 123	Same thing happened to me. I'm not really happy that my starting catcher has to sit for 14 days because the AI decided to inactivate him. I don't have OoTP installed on more than one computer.

03-26-2019, 08:38 AM	#20
Markus Heinsohn Developer OOTP Join Date: Dec 2001 Location: Germany Posts: 24,739	If you guys see this again some time, please let us know if there is a status error code in the PT Profile & Settings tab, right side, where it says the last successful import.Also, we will need your username so we can check the server logs. When you have players getting the 15 days waiting time, it means the AI set up your team because it got an old or invalid export from somewhere (2nd PC maybe) which contained players that were no longer on the team (sold) and hence the roster sanity checks triggered and the AI set up the team. __________________ Buy Out of the Park Baseball 25 now! Download OOTP Go 25 for iOS Download OOTP Go 25 for Android