Are you guys still sending links?

DustinthePOWERHOUSE · 03-18-2016, 12:25 PM

Just curious, are you guys still sending them?

Markus Heinsohn · 03-18-2016, 12:25 PM

No, they were all sent hours ago. Check your Spam folder I suggest.

If you still have nothing, please email jeff@ootpdevelopments.com or gary.breckenridge@ootpdevelopments.com with your order ID, he will reply with download links as soon as he can.

Hanson Bros · 03-18-2016, 12:27 PM

no email and nothing in spam folder so how do I download my preorder?

rworth88 · 03-18-2016, 12:27 PM

nothing here either, pre-ordered on the 5th.

CubsFan915 · 03-18-2016, 12:28 PM

Ditto. My spam folder is empty. Ordered 22FEB.

dhall2010 · 03-18-2016, 12:30 PM

I haven't received an email either. I preordered the first day it was available.

Hanson Bros · 03-18-2016, 12:30 PM

seems Markus has some explaining to do obviously they weren't all sent out

Matt Arnold · 03-18-2016, 12:31 PM

Quote:

2) We will send you an email to the email account you used for ordering once the game is ready to go on Friday (probably in the afternood ET). The email will include the link to the setup files (one each for PC, Mac or Linux). Sending all the emails does take us some time, so don't worry if others receive it half an hour earlier than you do! ... You should, to be sure, check your spam folders too when looking for the email. Also, if you unsubscribed our newsletter in the past couple of years, you will not receive an email because you are blocked from our list. If that is the case, please email andreas@ootpdevelopments.com on Friday with your order receipt, he will review it and reply with an email containing the links.

From the message posted yesterday.

Hanson Bros · 03-18-2016, 12:33 PM

well none of that applies to me so now what?

CubsFan915 · 03-18-2016, 12:34 PM

I missed that somehow, I guess because I don't remember ever unsubscribing from anything. Thanks, Matt!

steelereign · 03-18-2016, 12:39 PM

I've not received my email either. Not in spam or junk. Never been subscribed to anything, so I don't think I've unsubscribed.

What now?

rworth88 · 03-18-2016, 12:41 PM

They're on it, just got the links from Markus 3 mins ago.

geno27 · 03-18-2016, 12:42 PM

Quote:

Originally Posted by Matt Arnold

From the message posted yesterday.

Hey I just sent him the email with my bill receipt. I might have accidentally not subscribed to the newsletter properly but I don't believe so. I sent the email anyway just to get it and I'd appreciate some help. Thanks.

pgd44 · 03-18-2016, 12:43 PM

Just sent email. Preordered 2/19 ... not in spam, did not unsubscribe that I know of.

Hope I get a quick response.

Hanson Bros · 03-18-2016, 12:43 PM

thanks Markus

geno27 · 03-18-2016, 12:43 PM

Quote:

Originally Posted by steelereign

I've not received my email either. Not in spam or junk. Never been subscribed to anything, so I don't think I've unsubscribed.

What now?

I'm in the same boat, nothing yet. I sent Andreas the email like was said but I figured post here too to make sure it gets resolved.

steelereign · 03-18-2016, 12:47 PM

I didn't see anything about sending "Andreas" an email...what's the email address? Am I just forwarding the purchase confirmation?

geno27 · 03-18-2016, 12:50 PM

Matt Arnold's post was what I was responding to, steelereign

Charley575 · 03-18-2016, 12:52 PM

Looks like this boat is filling up fast. I also don't recall unsubscribing the newsletter, but I sent Andreas an email. Is there any way to "re-subscribe", or whatever so this issue will not continue to happen in the future?

steelereign · 03-18-2016, 12:54 PM

Quote:

Originally Posted by geno27

Matt Arnold's post was what I was responding to, steelereign

I'm an idiot. Totally missed that. Now I understand why my wife gets so pissed at me sometimes.

03-18-2016, 12:25 PM	#1
DustinthePOWERHOUSE All Star Reserve Join Date: Nov 2008 Location: Boston Posts: 871	Are you guys still sending links? Just curious, are you guys still sending them? __________________ Shootin' at the walls of heartache, BANG BANG, I am THE WARRIOR! "It's hard to be humble when you're as great as I am"- Ali Wladimir Klitschko will DESTROY you.

03-18-2016, 12:25 PM	#2
Markus Heinsohn Developer OOTP Join Date: Dec 2001 Location: Germany Posts: 24,737	No, they were all sent hours ago. Check your Spam folder I suggest. If you still have nothing, please email jeff@ootpdevelopments.com or gary.breckenridge@ootpdevelopments.com with your order ID, he will reply with download links as soon as he can. __________________ Buy Out of the Park Baseball 25 now! Download OOTP Go 25 for iOS Download OOTP Go 25 for Android Last edited by Markus Heinsohn; 03-18-2016 at 04:14 PM.

03-18-2016, 12:27 PM	#3
Hanson Bros Hall Of Famer Join Date: Jun 2009 Posts: 2,003	no email and nothing in spam folder so how do I download my preorder? __________________ LBA UTBA3

03-18-2016, 12:28 PM	#5
CubsFan915 Minors (Single A) Join Date: Jan 2002 Posts: 69	Ditto. My spam folder is empty. Ordered 22FEB. __________________ ------------------------------------------------------------------------------------- General Manager/Grand Poobah, Richmond Confederates, Front Office Baseball League

03-18-2016, 12:30 PM	#7
Hanson Bros Hall Of Famer Join Date: Jun 2009 Posts: 2,003	seems Markus has some explaining to do obviously they weren't all sent out __________________ LBA UTBA3

03-18-2016, 12:27 PM	#4
rworth88 Minors (Double A) Join Date: Sep 2008 Location: Calgary, AB Posts: 167	nothing here either, pre-ordered on the 5th.

03-18-2016, 12:30 PM	#6
dhall2010 Bat Boy Join Date: Dec 2014 Location: Denver, CO Posts: 12	I haven't received an email either. I preordered the first day it was available.

03-18-2016, 12:33 PM	#9
Hanson Bros Hall Of Famer Join Date: Jun 2009 Posts: 2,003	well none of that applies to me so now what? __________________ LBA UTBA3

03-18-2016, 12:34 PM	#10
CubsFan915 Minors (Single A) Join Date: Jan 2002 Posts: 69	I missed that somehow, I guess because I don't remember ever unsubscribing from anything. Thanks, Matt! __________________ ------------------------------------------------------------------------------------- General Manager/Grand Poobah, Richmond Confederates, Front Office Baseball League

03-18-2016, 12:39 PM	#11
steelereign Bat Boy Join Date: Mar 2016 Posts: 9	I've not received my email either. Not in spam or junk. Never been subscribed to anything, so I don't think I've unsubscribed. What now?

03-18-2016, 12:41 PM	#12
rworth88 Minors (Double A) Join Date: Sep 2008 Location: Calgary, AB Posts: 167	They're on it, just got the links from Markus 3 mins ago.

03-18-2016, 12:43 PM	#14
pgd44 Minors (Double A) Join Date: Jan 2011 Posts: 159	Just sent email. Preordered 2/19 ... not in spam, did not unsubscribe that I know of. Hope I get a quick response.

03-18-2016, 12:43 PM	#15
Hanson Bros Hall Of Famer Join Date: Jun 2009 Posts: 2,003	thanks Markus __________________ LBA UTBA3

03-18-2016, 12:47 PM	#17
steelereign Bat Boy Join Date: Mar 2016 Posts: 9	I didn't see anything about sending "Andreas" an email...what's the email address? Am I just forwarding the purchase confirmation?

03-18-2016, 12:50 PM	#18
geno27 Bat Boy Join Date: Mar 2016 Posts: 11	Matt Arnold's post was what I was responding to, steelereign

03-18-2016, 12:52 PM	#19
Charley575 All Star Reserve Join Date: Apr 2004 Location: Ocala, FL Posts: 541	Looks like this boat is filling up fast. I also don't recall unsubscribing the newsletter, but I sent Andreas an email. Is there any way to "re-subscribe", or whatever so this issue will not continue to happen in the future?