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PT Bug Reports Forum Have a Perfect Team bug to report? Please post here. |
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Thread Tools |
03-17-2020, 02:22 AM | #1 |
Developer OOTP
Join Date: Dec 2001
Location: Germany
Posts: 24,739
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Missing one of your cards? Check here!
Under some circumstances it may happen that a player you bought / won in an auction / pulled from a pack may disappear after the latest league file got downloaded.
To fix this, go to the Main Menu -> Manage Cards, the missing player(s) will be listed there as inactive (if not, restart OOTP, then they will be). Click on "activate" next to them, that will place them on your reserve roster. Then submit your team. Hope that helps! Markus |
03-31-2020, 10:08 AM | #2 |
Bat Boy
Join Date: Mar 2020
Posts: 19
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Still missing card
I did the manage card and even restarted the game and my card is still not there? It was a card that was quite expensive and The only one sold at that time. I have a transaction history for the card and screen shots of the card in my inventory,but when I woke up today the card is not anywhere on my team? Thanks
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03-31-2020, 01:14 PM | #3 |
Hall Of Famer
Join Date: Dec 2018
Location: Pack Robert Gibson; November 9, 1935 – October 2, 2020
Posts: 2,339
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I just had this happen. My 6k is gone and no card either active or inactive after completely restarting OOTP.
Here is my purchase from 12:01pm CDT and I got no card. Can you guys look into this?
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03-31-2020, 05:12 PM | #4 |
Bat Boy
Join Date: Mar 2020
Posts: 19
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How did you get your pic to post I keep trying to attach file and just keeps coming up with some off kind of text?
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03-31-2020, 06:22 PM | #5 | |
Minors (Rookie Ball)
Join Date: Sep 2019
Location: Sunny San Diego
Posts: 45
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Quote:
Can you tell me which team this is? Thanks. Mark
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03-31-2020, 06:25 PM | #6 | |
Minors (Rookie Ball)
Join Date: Sep 2019
Location: Sunny San Diego
Posts: 45
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Quote:
Can I have some more information on this? Which card is missing and just to verify, is it the same team associated with the account "hell_stormz123" ?
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Last edited by Mark Jamil; 03-31-2020 at 06:28 PM. |
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03-31-2020, 06:26 PM | #7 |
Hall Of Famer
Join Date: Dec 2018
Location: Pack Robert Gibson; November 9, 1935 – October 2, 2020
Posts: 2,339
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Sure, Saint Paul Fighting Saints.
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03-31-2020, 07:03 PM | #8 |
Minors (Rookie Ball)
Join Date: Sep 2019
Location: Sunny San Diego
Posts: 45
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Hi mcdog512,
I found the transaction and refunded the 6000pp back to your account. I apologize for the error. Please let us know if this ever happens again. Mark
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03-31-2020, 07:20 PM | #9 | |
Hall Of Famer
Join Date: Dec 2018
Location: Pack Robert Gibson; November 9, 1935 – October 2, 2020
Posts: 2,339
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Quote:
Thanks, in the future I'll try and not buy right as the sims are happening. In this case, I was so busy on the AH I didn't notice the game was simming.
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04-01-2020, 12:06 AM | #10 |
Minors (Triple A)
Join Date: Feb 2015
Posts: 218
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Missing Corey Kluber card bought via auction
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“The more you play baseball, the less depends on your athletic ability. It’s a mental war more than anything.” – Alex Rodriguez |
04-01-2020, 12:22 AM | #11 |
Minors (Rookie Ball)
Join Date: Sep 2019
Location: Sunny San Diego
Posts: 45
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Hi lukestephens2293,
I checked your team and you do indeed own this card. I toggled it off and on just to be sure, but it should either be on your reserve roster or on the inactive card page. I would say to exit the game, then restart and log back in to make sure things get updated. Please update me on whether or not you find it. Mark
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04-01-2020, 01:46 AM | #12 | |
Minors (Triple A)
Join Date: Feb 2015
Posts: 218
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Quote:
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“The more you play baseball, the less depends on your athletic ability. It’s a mental war more than anything.” – Alex Rodriguez |
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04-01-2020, 02:09 AM | #13 |
Bat Boy
Join Date: Mar 2020
Posts: 19
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missing card
My user name on steam is hell_stormz. I tried attaching the pics here but it seems it won't load. Is there any other way to verify it? email I can send the pics. I have multiple pictures I can send of the transaction history and the before and after pics with the card and then now without the card. Thanks
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04-01-2020, 06:28 AM | #14 |
Bat Boy
Join Date: Mar 2020
Posts: 19
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Missing card
Last edited by hell_stormz123; 04-01-2020 at 01:00 PM. |
04-01-2020, 08:26 AM | #15 | |
Minors (Rookie Ball)
Join Date: Sep 2019
Location: Sunny San Diego
Posts: 45
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Quote:
Note that in the 2nd picture, you have the filter set to non-live cards. Thats why Trout and Mookie arent showing up. Hopefully thats all it was. If not please let me know and I will be happy to investigate further. Mark
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Last edited by Mark Jamil; 04-01-2020 at 08:27 AM. |
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04-01-2020, 08:49 AM | #16 |
Bat Boy
Join Date: Mar 2020
Posts: 19
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No that did not work. The reason I set it to that was to have only non live cards on screen since it is a non live card. I have tried everything to get that card back even reinstalling the game and nothing
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04-01-2020, 08:52 AM | #17 |
Bat Boy
Join Date: Mar 2020
Posts: 19
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Just took this pic right nowAttachment 683878
Last edited by hell_stormz123; 04-01-2020 at 01:01 PM. |
04-01-2020, 08:54 AM | #18 |
Bat Boy
Join Date: Mar 2020
Posts: 19
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The brand new Kershaw I just bought is there but no Miggy
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04-01-2020, 08:58 AM | #19 |
Bat Boy
Join Date: Mar 2020
Posts: 19
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Also I noticed where it says league it says "entry pool" I am in stone league.
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04-01-2020, 10:23 AM | #20 | |
Minors (Rookie Ball)
Join Date: Sep 2019
Location: Sunny San Diego
Posts: 45
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Quote:
I can help if I know which card is missing but I am not sure what I am looking for. If you can just list them I will do my best to track them down and fix any errors. Mark
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