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03-18-2019, 09:24 PM | #41 |
All Star Reserve
Join Date: Nov 2018
Location: Guelph, ON, CAN
Posts: 588
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P403 still down. I should have randomized my three teams this week and maybe 1 or 2 of them would be up by now.
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03-18-2019, 09:25 PM | #42 |
All Star Reserve
Join Date: Aug 2011
Location: Boston
Posts: 960
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I can currently log in to my bronze team, but not my silver for whatever reason.
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03-18-2019, 09:41 PM | #43 |
All Star Reserve
Join Date: Nov 2018
Location: Guelph, ON, CAN
Posts: 588
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The unfortunate thing for me is that I had a bunch of auctions ending at 11:00pm EST and looks like I won't have any volume of buyers to bid up the lower bids that got in before this. This server issue is literally costing me a lot of PP I bet.
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03-18-2019, 10:17 PM | #44 |
Administrator
Join Date: Jun 2002
Location: Hollern/Stade/Germany
Posts: 8,992
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Hey guys, sorry for the hassle. I'd like to tell you a bit about the background. Hopefully it makes sense:
For PT19, we use 6 servers at the moment. We copy all the league files to a single CDN storage. This CDN storage had a problem a few hours ago and the league data could not get uploaded. For PT20, we use a different network and provider and a completely different concept. We have 16 servers in place for PT20 and it's completely separated from PT19. That is because we saw the problems a few weeks ago with box scores unavailable and so on, so we revamped the whole concept to have a system which is better scalable. We wanted to introduce the new system to PT19 after the release of OOTP20. But with the problems tonight, I started to migrate the PT19 sim servers to the PT20 concept and that was not easy. Obviously, it would have been much better to move all the stuff when the simulations are not running at the same time. For example Monday morning. But I had to find a solution for the bad CDN storage problem immediately and that was the only thing that worked. Please accept my apologies for this server outage. |
03-18-2019, 10:21 PM | #45 |
All Star Starter
Join Date: Mar 2006
Posts: 1,428
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03-19-2019, 02:13 AM | #46 | |
Developer OOTP
Join Date: Dec 2001
Location: Germany
Posts: 24,739
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Quote:
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03-19-2019, 02:17 AM | #47 |
Developer OOTP
Join Date: Dec 2001
Location: Germany
Posts: 24,739
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Agreed. Sorry, it was quite hectical yesterday....
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03-19-2019, 02:48 AM | #48 |
All Star Starter
Join Date: Nov 2018
Location: Wichita Falls, TX
Posts: 1,328
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Is it weird to think that the official location for any important game related messages should be the game itself?
__________________
"And, Masters, do not forget to specify, when time and place shall serve, that I am an [censored]." (Much Ado About Nothing 5.1.255-256) Primary Team Collection Rewards (Cards & Packs) F2P Theme Team Movers F2P Theme and Adam Schlesinger Memorial Team |
03-19-2019, 03:18 AM | #49 | |
Hall Of Famer
Join Date: Apr 2012
Location: Germany
Posts: 11,903
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Quote:
While I slept through all of this, a brief post acknowledging a major snafu in progress pinned to the PT Forum here would be daft though.
__________________
Portland Raccoons, 83 years of excell-.... of baseball: Furballs here! 1983 * 1989 * 1991 * 1992 * 1993 * 1995 * 1996 * 2010 * 2017 * 2018 * 2019 * 2026 * 2028 * 2035 * 2037 * 2044 * 2045 * 2046 * 2047 * 2048 * 2051 * 2054 * 2055 1 OSANAI : 2 POWELL : 7 NOMURA | RAMOS : 8 REECE : 10 BROWN : 15 HALL : 27 FERNANDEZ : 28 CASAS : 31 CARMONA : 32 WEST : 39 TONER : 46 SAITO Resident Mets Cynic - The Mets from 1962 onwards, here. |
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03-19-2019, 09:03 AM | #50 |
All Star Starter
Join Date: Nov 2018
Posts: 1,335
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Man, you guys need to get with the times. Message boards will die someday and you'll have to move on or be left behind. Usually, twitter is the main form of communication for companies and pretty much never message boards. Just click on a link and read, it's not that hard. Takes about 10 minutes to get used to discord. I'm old too.
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03-19-2019, 09:25 AM | #51 |
Hall Of Famer
Join Date: Apr 2012
Location: Germany
Posts: 11,903
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We might be old farts*, but they still can't leave us behind here. We still got firm grip on our wallets!
+++ *I'm 32.
__________________
Portland Raccoons, 83 years of excell-.... of baseball: Furballs here! 1983 * 1989 * 1991 * 1992 * 1993 * 1995 * 1996 * 2010 * 2017 * 2018 * 2019 * 2026 * 2028 * 2035 * 2037 * 2044 * 2045 * 2046 * 2047 * 2048 * 2051 * 2054 * 2055 1 OSANAI : 2 POWELL : 7 NOMURA | RAMOS : 8 REECE : 10 BROWN : 15 HALL : 27 FERNANDEZ : 28 CASAS : 31 CARMONA : 32 WEST : 39 TONER : 46 SAITO Resident Mets Cynic - The Mets from 1962 onwards, here. |
03-19-2019, 09:46 AM | #52 | |
Hall Of Famer
Join Date: Aug 2010
Location: Indiana
Posts: 9,798
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Quote:
These forums have been the company's primary means of communication with its customers for most of its existence. The customer support function is located here, not on Discord. Discord and Twitter are being used to promote the game, which is great, but important customer support information should be posted here. |
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03-19-2019, 10:03 AM | #53 |
Hall Of Famer
Join Date: Apr 2010
Posts: 2,090
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I don't think it's unreasonable to ask the Devs to keep this board up to date - but I also think they realize they dropped the ball on this one. That said, however, when your trying to keep up with the problem, communication isn't the first thing on your mind.
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03-19-2019, 10:07 AM | #54 |
All Star Starter
Join Date: Dec 2014
Posts: 1,685
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Discord isn't a social media marketing thing. It's just a communication tool and is super easy to use. More like Slack than twitter.
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03-19-2019, 10:38 AM | #55 | |
Hall Of Famer
Join Date: Aug 2010
Location: Indiana
Posts: 9,798
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Quote:
Are you saying that customer support information should NOT be shared here? Are you saying that it should only be shared on Discord? If not, then we all agree. Last edited by Orcin; 03-19-2019 at 10:41 AM. |
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03-19-2019, 10:42 AM | #56 | |
Major Leagues
Join Date: Apr 2016
Posts: 413
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Quote:
They also have Customer Support staff on Discord. As I type this, there are currently a moderator and 2 OOTP non developer staff people online. |
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03-19-2019, 11:58 AM | #57 |
Hall Of Famer
Join Date: Aug 2010
Location: Indiana
Posts: 9,798
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I have no problem with that. You evade the point. Are you saying that the information should ONLY be shared on Discord? Are you saying that the information should NOT be shared here? Sharing the same information on all platforms, including Discord, at relatively the same time is a perfect solution.
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03-19-2019, 12:15 PM | #58 |
All Star Starter
Join Date: Dec 2014
Posts: 1,685
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I was mainly just addressing where you said "they are promoting the game on Discord". Personally I am not a fan of social media either, so I thought it might be worth mentioning, that's not what Discord is. Anyways. Wasn't expecting such hostility...gonna ignore this thread now. Carry on.
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03-19-2019, 12:20 PM | #59 | |
Hall Of Famer
Join Date: Aug 2010
Location: Indiana
Posts: 9,798
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Quote:
My post did not say anything about Discord being social media or not. Last edited by Orcin; 03-19-2019 at 12:23 PM. |
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03-19-2019, 12:24 PM | #60 |
All Star Starter
Join Date: Dec 2014
Posts: 1,685
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replying "that's irrelevant to the discussion" and then putting words in my mouth which I did not say, when I was just trying to help you, is the part that came across as hostile.
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