20.5 fails in fullscreen mode

NotMuchTime · 06-17-2019, 08:10 AM

FYI...

After (and during) update, OOTP crashes on startup. When it's launched again, it displays the fact that it crashed and opens in a windowed mode. If you set the mode to 'fullscreen', it works fine (didn't play game). When you exit and restart it, it crashes.

Lukas Berger · 06-17-2019, 08:34 AM

What are your system specs?

Was this happening previously at all, or totally new to v46?

NotMuchTime · 06-17-2019, 08:49 AM

This has never happened before. It started during the installation (upgrade). The first installation failed, the second worked because it was 'windowed'. Everything appears fine when I set it to 'fullscreen'. It crashes when I exit and restart however.

Windows 7 64-bit
2 980Ti in SLI
2560 x 1440 144hz monitor

Lukas Berger · 06-17-2019, 09:17 AM

Can you try to activate tracemode for the game? Hopefully that will have some info to help us figure out what's happening.

Right-click on the OOTP20 shortcut on your desktop, click on properties and add 'tracemode' to the command line.

It should look something like this:

"C:\Program Files\Out Of The Park Developments\OOTP Baseball 20\ootp20.exe" tracemode

Then try to start the game again. Get it to crash.

After it does so, navigate to the following folder: Documents\Out of the Park Developments\OOTP Baseball 20\debug

Find the trace file there and post with the rest of your information. That should have some data that will help us figure out why the game is crashing.

NotMuchTime · 06-17-2019, 09:35 AM

Here you are...

Lukas Berger · 06-17-2019, 10:00 AM

Ok, so from what we're seeing here, it's looking like there may be a skin related issue, where the skin is not loading properly.

Which makes it look like your installation is messed up, for some reason. It may not've properly completed.

So I'd first try a full uninstall and reinstall of the game. Probably along with deleting the re-downloading the patch in case the first download was corrupted somehow.

Uninstall game but preserve data:

Windows Vista/7/8/10 PC:

First off, navigate to the following location using Windows Explorer: C:\Users\[Your User Name]\Documents\Out of the Park Developments\OOTP Baseball 20\

Make sure that you are inside of the folder "OOTP Baseball 20". If you don't have any customized files, then you should delete all folders in here except for the saved_games folder. If you have custom data files in addition to your saved games, then you need to be careful not to delete those folders that contain them.

Next, go here and remove the "OOTP Baseball 20" folder: C:\Program Files (x86)\Out of the Park Developments\OOTP Baseball 20

Finally, remove the folder called "config" from here: C:\Users\[Your User Name]\AppData\Roaming\Out of the Park Developments\OOTP Baseball 20\config

"Appdata" is a hidden folder. One way to find it is to go to the start menu and type in %appdata% (include the percent symbols) in the search bar down at the bottom left and then browse to the config folder and remove it.

Once you've done all of this, the game is completely removed from your computer, except for your saved games.

Then restart your system and reinstall. Let me know what happens.

Bluenoser · 06-17-2019, 10:15 AM

Possibly related question - why was the classic skin changed yet again with this patch?

Lukas Berger · 06-17-2019, 10:41 AM

Quote:

Originally Posted by Bluenoser

Possibly related question - why was the classic skin changed yet again with this patch?

I don't believe it was, at least it's not on the changelist. We might've changed something minor of course. What are you seeing that was changed?

NotMuchTime · 06-17-2019, 11:11 AM

Thank you Lukas.

Since I ran the install twice, I can only assume it was a bad download. Everything is fine now.

Bluenoser · 06-17-2019, 11:46 AM

Quote:

Originally Posted by Lukas Berger

I don't believe it was, at least it's not on the changelist. We might've changed something minor of course. What are you seeing that was changed?

Full classic background on reports, where as after the previous large patch with the original fix for the Classic Skin, the background was only behind the text, and not the full page.

NotMuchTime · 06-28-2019, 10:58 AM

This is a recurring issue. 51 and 52... If I completely remove the game and re-install, I don't have a problem using full screen. I just fixed '51' and all was well. I downloaded '52' and the install fails. When I launch OOTP, it launches in a windowed mode and finishes the install. I can run OOTP and set it to full screen, but it will crash the next time I start it.

If I completely remove '52' and start from scratch, it will work.

NotMuchTime · 06-28-2019, 11:46 AM

I lied, '52' won't start in full screen even after a fresh install.

06-17-2019, 08:10 AM	#1
NotMuchTime Minors (Double A) Join Date: Mar 2016 Posts: 150	20.5 fails in fullscreen mode FYI... After (and during) update, OOTP crashes on startup. When it's launched again, it displays the fact that it crashed and opens in a windowed mode. If you set the mode to 'fullscreen', it works fine (didn't play game). When you exit and restart it, it crashes.

06-17-2019, 08:34 AM	#2
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 19,895	What are your system specs? Was this happening previously at all, or totally new to v46? __________________ lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here

06-17-2019, 09:17 AM	#4
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 19,895	Can you try to activate tracemode for the game? Hopefully that will have some info to help us figure out what's happening. Right-click on the OOTP20 shortcut on your desktop, click on properties and add 'tracemode' to the command line. It should look something like this: "C:\Program Files\Out Of The Park Developments\OOTP Baseball 20\ootp20.exe" tracemode Then try to start the game again. Get it to crash. After it does so, navigate to the following folder: Documents\Out of the Park Developments\OOTP Baseball 20\debug Find the trace file there and post with the rest of your information. That should have some data that will help us figure out why the game is crashing. __________________ lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here

06-17-2019, 10:00 AM	#6
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 19,895	Ok, so from what we're seeing here, it's looking like there may be a skin related issue, where the skin is not loading properly. Which makes it look like your installation is messed up, for some reason. It may not've properly completed. So I'd first try a full uninstall and reinstall of the game. Probably along with deleting the re-downloading the patch in case the first download was corrupted somehow. Uninstall game but preserve data: Windows Vista/7/8/10 PC: First off, navigate to the following location using Windows Explorer: C:\Users\[Your User Name]\Documents\Out of the Park Developments\OOTP Baseball 20\ Make sure that you are inside of the folder "OOTP Baseball 20". If you don't have any customized files, then you should delete all folders in here except for the saved_games folder. If you have custom data files in addition to your saved games, then you need to be careful not to delete those folders that contain them. Next, go here and remove the "OOTP Baseball 20" folder: C:\Program Files (x86)\Out of the Park Developments\OOTP Baseball 20 Finally, remove the folder called "config" from here: C:\Users\[Your User Name]\AppData\Roaming\Out of the Park Developments\OOTP Baseball 20\config "Appdata" is a hidden folder. One way to find it is to go to the start menu and type in %appdata% (include the percent symbols) in the search bar down at the bottom left and then browse to the config folder and remove it. Once you've done all of this, the game is completely removed from your computer, except for your saved games. Then restart your system and reinstall. Let me know what happens. __________________ lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here

06-17-2019, 08:49 AM	#3
NotMuchTime Minors (Double A) Join Date: Mar 2016 Posts: 150	This has never happened before. It started during the installation (upgrade). The first installation failed, the second worked because it was 'windowed'. Everything appears fine when I set it to 'fullscreen'. It crashes when I exit and restart however. Windows 7 64-bit 2 980Ti in SLI 2560 x 1440 144hz monitor

06-17-2019, 10:15 AM	#7
Bluenoser Hall Of Famer Join Date: Mar 2002 Location: In The Moment Posts: 13,680	Possibly related question - why was the classic skin changed yet again with this patch?

06-17-2019, 11:11 AM	#9
NotMuchTime Minors (Double A) Join Date: Mar 2016 Posts: 150	Thank you Lukas. Since I ran the install twice, I can only assume it was a bad download. Everything is fine now.

06-28-2019, 10:58 AM	#11
NotMuchTime Minors (Double A) Join Date: Mar 2016 Posts: 150	This is a recurring issue. 51 and 52... If I completely remove the game and re-install, I don't have a problem using full screen. I just fixed '51' and all was well. I downloaded '52' and the install fails. When I launch OOTP, it launches in a windowed mode and finishes the install. I can run OOTP and set it to full screen, but it will crash the next time I start it. If I completely remove '52' and start from scratch, it will work.

06-28-2019, 11:46 AM	#12
NotMuchTime Minors (Double A) Join Date: Mar 2016 Posts: 150	I lied, '52' won't start in full screen even after a fresh install.