B238 Playoffs stuck

ojoe · 12-30-2018, 09:41 PM

My league (B238) has been "simulating" October 20, 2022 for a few hours now. My team (user name StargellStars) is in the finals, but the other league's championship series is stuck on Game 6.

Dark Horse · 12-30-2018, 09:51 PM

Same thing happening in Silver League .273; on the same date 10/20/2022. Seems like it has been stuck for at least an hour.

Cyntric · 12-30-2018, 10:08 PM

Well, at least Gold 274 got to 10/23/22, I guess. Still very annoying..

asaintsfan · 12-30-2018, 10:17 PM

D311 is hung up now also. Seriously what is the deal with this lately??????

thehitcat · 12-30-2018, 10:32 PM

G287 as well. Day 208 an off day before game six of the Series.

asaintsfan · 12-30-2018, 10:49 PM

Still jacked up. This is ridiculous

Cyntric · 12-30-2018, 10:50 PM

If it’s a server crash like the last time this happened to me, you guys really should have a monitoring solution in place to alert you when your servers crash so you can recover quickly. It’s incident/disaster recovery 101 tbh..,

byzeil · 12-30-2018, 11:37 PM

Quote:

Originally Posted by Cyntric

If it’s a server crash like the last time this happened to me, you guys really should have a monitoring solution in place to alert you when your servers crash so you can recover quickly. It’s incident/disaster recovery 101 tbh..,

yup. I understand it is very early AM German time but if you are going to run a service like this you need to have it monitored and supported when it is running.

FaithlessValor · 12-31-2018, 12:01 AM

D318 stuck too... right before game 6 of the series

the_mad_monk · 12-31-2018, 12:16 AM

Quote:

Originally Posted by FaithlessValor

D318 stuck too... right before game 6 of the series

B247 as well. Gonna suck when they fast-forward to stay on-schedule for the Monday rollover and lineup/pitching changes won't be possible.

FaithlessValor · 12-31-2018, 12:27 AM

Quote:

Originally Posted by the_mad_monk

B247 as well. Gonna suck when they fast-forward to stay on-schedule for the Monday rollover and lineup/pitching changes won't be possible.

Yeah, it's also the drama! Won't be able to go in and check the box scores, the game-by-game...

whobob · 12-31-2018, 02:19 AM

I thought I just couldn't reach the servers or something. I restarted the game several times, but neither of my two leagues (one diamond, one bronze) have advanced past game two in the World Series.

Markus Heinsohn · 12-31-2018, 05:08 AM

Yes, we had server issues unfortunately. They are fixed now and the playoffs are being finished as I type this. Sorry for that! Still some growing pains in PT, but whenever something like this happens, we know the reason and it will not happen again in the future!

byzeil · 12-31-2018, 09:33 AM

So the playoffs finished without us having any chance to do anything. Plus I wanted to edit my ballpark and team name.

Part of the reason this happened is it wasn't monitored by OOTPD. You are running a product for customers and ignoring it while it runs is unacceptable.

Cyntric · 12-31-2018, 12:30 PM

Quote:

Originally Posted by byzeil

So the playoffs finished without us having any chance to do anything. Plus I wanted to edit my ballpark and team name.

Part of the reason this happened is it wasn't monitored by OOTPD. You are running a product for customers and ignoring it while it runs is unacceptable.

Yeah, it’s especially bad when it happens to you in the playoffs. There should be PP compensation for this...kinda like when mobile games give you rubies/diamonds/other game currency when a problem on their end inconveniences the players. It was during the Workd Series after all...

ojoe · 01-02-2019, 08:58 PM

Is there any way to find out how the playoffs turned out? I see that I won, but I don't know the details.

Markus Heinsohn · 01-03-2019, 03:43 AM

Quote:

Originally Posted by byzeil

So the playoffs finished without us having any chance to do anything. Plus I wanted to edit my ballpark and team name.

Part of the reason this happened is it wasn't monitored by OOTPD. You are running a product for customers and ignoring it while it runs is unacceptable.

It is monitored and was. The fix for the problem took some time though. This was the result of bad coincidences, and we are sorry. Like I said, PT is a new experience for us, too. And there are some growing pains to be expected.

Markus Heinsohn · 01-03-2019, 03:43 AM

Quote:

Originally Posted by ojoe

Is there any way to find out how the playoffs turned out? I see that I won, but I don't know the details.

Chris is unfortunately out sick, he is the one who can provide the playoff reports and will do so ASAP.

12-30-2018, 09:41 PM	#1
ojoe Minors (Single A) Join Date: Jul 2012 Posts: 94	B238 Playoffs stuck My league (B238) has been "simulating" October 20, 2022 for a few hours now. My team (user name StargellStars) is in the finals, but the other league's championship series is stuck on Game 6.

12-30-2018, 09:51 PM	#2
Dark Horse Hall Of Famer Join Date: May 2002 Location: Texas! Posts: 2,633 Blog Entries: 5	Same thing happening in Silver League .273; on the same date 10/20/2022. Seems like it has been stuck for at least an hour. __________________ A Justafan Fan LBA Geo Bahn Rock Hounds fan of the ISLANDIAN PRO ALLIANCE

12-31-2018, 05:08 AM	#13
Markus Heinsohn Developer OOTP Join Date: Dec 2001 Location: Germany Posts: 24,738	Yes, we had server issues unfortunately. They are fixed now and the playoffs are being finished as I type this. Sorry for that! Still some growing pains in PT, but whenever something like this happens, we know the reason and it will not happen again in the future! __________________ Buy Out of the Park Baseball 25 now! Download OOTP Go 25 for iOS Download OOTP Go 25 for Android

12-30-2018, 10:08 PM	#3
Cyntric Bat Boy Join Date: Nov 2018 Posts: 10	Well, at least Gold 274 got to 10/23/22, I guess. Still very annoying..

12-30-2018, 10:17 PM	#4
asaintsfan All Star Reserve Join Date: Feb 2003 Location: New Orleans LA Posts: 524	D311 is hung up now also. Seriously what is the deal with this lately??????

12-30-2018, 10:32 PM	#5
thehitcat Bat Boy Join Date: Mar 2013 Posts: 13	G287 as well. Day 208 an off day before game six of the Series.

12-30-2018, 10:49 PM	#6
asaintsfan All Star Reserve Join Date: Feb 2003 Location: New Orleans LA Posts: 524	Still jacked up. This is ridiculous

12-30-2018, 10:50 PM	#7
Cyntric Bat Boy Join Date: Nov 2018 Posts: 10	If it’s a server crash like the last time this happened to me, you guys really should have a monitoring solution in place to alert you when your servers crash so you can recover quickly. It’s incident/disaster recovery 101 tbh..,

12-31-2018, 12:01 AM	#9
FaithlessValor Bat Boy Join Date: Dec 2014 Posts: 12	D318 stuck too... right before game 6 of the series

12-31-2018, 02:19 AM	#12
whobob Minors (Single A) Join Date: Jun 2006 Posts: 85	I thought I just couldn't reach the servers or something. I restarted the game several times, but neither of my two leagues (one diamond, one bronze) have advanced past game two in the World Series.

01-02-2019, 08:58 PM	#16
ojoe Minors (Single A) Join Date: Jul 2012 Posts: 94	Is there any way to find out how the playoffs turned out? I see that I won, but I don't know the details.