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Old 03-20-2020, 11:26 AM   #1
noragar
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Main Menu Options Grayed Out

When opening up the Main Menu, all of the options:
Card Collection
Manage Cards
Collection Missions

... all the way down to

Perfect Team Community

are grayed out and I can't enter them. I tried reinstalling and it's still the same. Is there something I need to do to activate them?
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Old 03-20-2020, 12:17 PM   #2
mcdog512
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Quote:
Originally Posted by noragar View Post
When opening up the Main Menu, all of the options:
Card Collection
Manage Cards
Collection Missions

... all the way down to

Perfect Team Community

are grayed out and I can't enter them. I tried reinstalling and it's still the same. Is there something I need to do to activate them?

Did you open your starter packs? I think they stay grayed out until you hit the entry league.
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Old 03-20-2020, 12:27 PM   #3
Kris Jardine
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^ what is above is correct. Once you hit EP you'll be good to go
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Old 03-20-2020, 12:30 PM   #4
noragar
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Originally Posted by mcdog512 View Post
Did you open your starter packs? I think they stay grayed out until you hit the entry league.
I opened my starter packs and submitted a roster for the entry league. I considered that I might need to wait until 1:00 when the simulations start, but it seems that others have already been able to get into those menus.
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Old 03-20-2020, 12:44 PM   #5
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Originally Posted by mcdog512 View Post
Did you open your starter packs? I think they stay grayed out until you hit the entry league.
These aren't the same thing though, right?

To clarify, I have opened my starter packs and have set up my team. I am still in the queue for entry league placement. Those menu options are all grayed out. I assumed this was the way ("This is the way!"), but now I am unsure...
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Old 03-20-2020, 12:50 PM   #6
noragar
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These aren't the same thing though, right?

To clarify, I have opened my starter packs and have set up my team. I am still in the queue for entry league placement. Those menu options are all grayed out. I assumed this was the way ("This is the way!"), but now I am unsure...
That's exactly what's happening to me. I'm wondering if the issue is that we're not being placed into an entry league. I've been in the entry league queue for about 2.5 hours.
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Old 03-20-2020, 12:51 PM   #7
mcdog512
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Originally Posted by Dogberry99 View Post
These aren't the same thing though, right?

To clarify, I have opened my starter packs and have set up my team. I am still in the queue for entry league placement. Those menu options are all grayed out. I assumed this was the way ("This is the way!"), but now I am unsure...
My understanding is that they are grayed out until you enter entry league no matter what.
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Old 03-20-2020, 12:51 PM   #8
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That's exactly what's happening to me. I'm wondering if the issue is that we're not being placed into an entry league. I've been in the entry league queue for about 2.5 hours.
I think the entry leagues start at 1pm ET.
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Old 03-20-2020, 01:16 PM   #9
Kris Jardine
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Entry League start time is (and always has been) 2pm ET just for clarification
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Old 03-20-2020, 01:18 PM   #10
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Entry League start time is (and always has been) 2pm ET just for clarification
And just to further confirm, this is the time when we will be able to access menu options such as the collections? I am looking forward to seeing the collections, and I'm mildly confused by the other users reporting bugs with them when I cannot even access them.
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Old 03-20-2020, 01:30 PM   #11
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Thanks Matt, makes sense since they haven't started yet!
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