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Old 04-15-2019, 11:39 PM   #1
LansdowneSt
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Redeeming Key for purchased PP

So, how long should I wait if I get the error stating "License could not be redeemed! Please check the license key and try again in a minute, the license may not be active yet."? I tried reloading the game, waiting for the next sim round to cycle through, etc. It's been half an hour and the error is still there. I am cutting and pasting the key so not a transcription error. I can wait but didn't want it to expire.

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Old 04-16-2019, 02:05 AM   #2
Alex Murray
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Hey LansdowneSt, we are aware of an issue with redeeming PP purchases $20 and over. We are working to have it fixed. Can you try your redemption again and let me know if its still giving you issues?

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LansdowneSt (04-16-2019)
Old 04-16-2019, 06:34 AM   #3
LansdowneSt
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Thanks!

It's working now - thanks! Key Redeemed
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