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Old 12-11-2019, 04:49 PM   #1
Reed
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Join Date: Oct 2013
Posts: 1,920
Eseller activation ques.

Bought game last spring through eseller. Recently got new computer. Decided it would be safer to load game on new computer through eseller server and activate license before deactivating license on old computer. When I tried that I got a message something to the effect that I had used up my activations and it would not activate.
So my question is, should I just play using old computer until OOTP 21 comes out or do you think it is safe to deactivate my license on old computer and that should allow me to activate on new computer???
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Old 12-19-2019, 03:13 AM   #2
Alex Murray
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Join Date: Jul 2011
Location: Arizona
Posts: 499
Hey Reed,

Regretfully because eSellerate shut down their business operations this summer you can no longer deactivate a license from the usual feature we have in-game. We have to manually submit reset requests to eSellerate directly now to be able to do that.

If you want to you can submit a support ticket to us and we can work with you to get that license reset if you'd like. Otherwise, you can just use the older computer for now and swap over when 21 comes out. We are using a new licensing provider now and they do allow you to deactivate and move licenses around so the issue won't happen for future versions of OOTP for the present.

Thanks
Alex
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