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Old 02-26-2020, 10:38 PM   #1
ThePriceIsRight
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Facegen Project (Issues with Special Characters)

Hi dev team, quick question regarding the facegen issue with special characters names example: Ondřej Kaše. I know that you guys tried to fix that issue on the last title but seems like it's still a problem in this title ... however im copying pasting the names with special characters, is that the problem when i auto-regenerate the facegen file ? Everything seems okay when i remove the special characters and manually load in the facegen file in the database. It's also not a writing issue on my part as im saving
files under normal path example: Ryan_Getzlaf_10_5_1985.fg Please help with this issue so i can properly work on that facegen project.

Last edited by ThePriceIsRight; 02-26-2020 at 10:42 PM.
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Old 02-27-2020, 04:44 AM   #2
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Yeah, it looks like something is still going wrong there, if you have the special characters in the name even the manual load doesn't work properly. We'll take a look.
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Old 02-27-2020, 08:04 AM   #3
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It's same with dubbel last names. Exampel: Erik Walli Walterholm.
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Old 02-27-2020, 03:28 PM   #4
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try this for double last names Erik_Walli Walterholm_27_2_1999.fg (no underscore between last name)
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Old 02-27-2020, 03:32 PM   #5
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Quote:
Originally Posted by JeffR View Post
Yeah, it looks like something is still going wrong there, if you have the special characters in the name even the manual load doesn't work properly. We'll take a look.
Thanks, Jeff. Hope this is going to be fix as soon as possible.
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Old 03-06-2020, 06:53 AM   #6
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Looks like the problem is a few of the special characters. Unfortunately, we can't easily fix it in our code, it's an inherent problem with facegen. But there is a workaround: convert the letter ř, for example, in the filename to an "r". There may be other letters with the same problem, but it's not universal, e.g. š works fine, so "Ondrej_Kaše_8_11_1995.fg" will import properly.

If you go to the Setttings menu from the start screen, then troubleshooting, and click on "enable trace file", when you start a new game and then exit, that'll open a text file, which, among other things, will have a line that begins with:

CPerson::get_person_photo Picture not found:

That'll appear when the facegen import fails, so if you've got a file that isn't working, doing that will confirm if there's another letter that's a problem - you'll get a list of players who have that letter in common.
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