Crashing issue

LAAngelsfan · 12-08-2009, 08:37 PM

Hi. I've had OOTPX for 6 months (after download in June) and played it fine until this morning. I have a Gateway - Vista OS. The display driver OFTEN crashes and it did while I was in the middle of an offseason today.

I have to hold down the power button so the computer turns off. I reboot. Turn on the game. Looks fine, no issues until I goto the manager "news" page. Screen then went white with "Windows has a problem running OOTPX". You cannot navigate off this screen without having the whole game disappear and turn off. Went thru this several times.

Reluctantly decided to un-install and re-install fearing I'd lose all the data, teams, leagues, etc.

After re-install (using the CD), I was surprised to see the leagues still in place. I went back to the manager 'news' page. Same thing. I uninstalled and reinstalled three times. No help. Game is unplayable as is.

Keep in mind, I can navigate anywhere within the game fine until I come to the manager 'news' page, then then crash.

Got anything for this? Thanks.

RchW · 12-08-2009, 08:52 PM

Have you had recent Windows updates? That's when my troubles started.

snepp · 12-08-2009, 08:54 PM

Does this happen in all leagues?

Does it happen if you create a new league?

LAAngelsfan · 12-08-2009, 08:56 PM

Didn't think to start a new league. Was just concerned with the one I had.

And, no, didn't have any new files.

Thanks, guys.

RchW · 12-08-2009, 09:32 PM

There are extensive posts and threads available to read on the various Vista issues. I suggest you do a search and pick up this info.

battists · 02-25-2010, 08:37 PM

I am terribly sorry it's taken so long to officially reply to this thread.

I'd still like to figure out if there's an outstanding issue here, so please let me know if you still need help with this!

Thanks very much,

Steve

battists · 03-07-2010, 05:19 PM

Since we haven't heard back from this poster in quite some time, I'm going to go ahead and close out this thread.

If you want to continue discussing this issue, please submit a ticket via our new support site.

Thanks very much!

12-08-2009, 08:37 PM	#1
LAAngelsfan Bat Boy Join Date: Dec 2009 Posts: 4	Crashing issue Hi. I've had OOTPX for 6 months (after download in June) and played it fine until this morning. I have a Gateway - Vista OS. The display driver OFTEN crashes and it did while I was in the middle of an offseason today. I have to hold down the power button so the computer turns off. I reboot. Turn on the game. Looks fine, no issues until I goto the manager "news" page. Screen then went white with "Windows has a problem running OOTPX". You cannot navigate off this screen without having the whole game disappear and turn off. Went thru this several times. Reluctantly decided to un-install and re-install fearing I'd lose all the data, teams, leagues, etc. After re-install (using the CD), I was surprised to see the leagues still in place. I went back to the manager 'news' page. Same thing. I uninstalled and reinstalled three times. No help. Game is unplayable as is. Keep in mind, I can navigate anywhere within the game fine until I come to the manager 'news' page, then then crash. Got anything for this? Thanks.

12-08-2009, 08:52 PM	#2
RchW Hall Of Famer Join Date: Jul 2004 Location: The big smoke Posts: 15,628	Have you had recent Windows updates? That's when my troubles started. __________________ Cheers RichW If you’re looking for a good cause to donate money to please consider a Donation to Parkinson’s Canada. It may help me have a better future and if not me, someone else. Thanks. “Conservatism consists of exactly one proposition …There must be in-groups whom the law protects but does not bind, alongside out-groups whom the law binds but does not protect.” Frank Wilhoit

12-08-2009, 08:56 PM	#4
LAAngelsfan Bat Boy Join Date: Dec 2009 Posts: 4	Thanks for the quick response Didn't think to start a new league. Was just concerned with the one I had. And, no, didn't have any new files. Thanks, guys.

12-08-2009, 09:32 PM	#5
RchW Hall Of Famer Join Date: Jul 2004 Location: The big smoke Posts: 15,628	There are extensive posts and threads available to read on the various Vista issues. I suggest you do a search and pick up this info. __________________ Cheers RichW If you’re looking for a good cause to donate money to please consider a Donation to Parkinson’s Canada. It may help me have a better future and if not me, someone else. Thanks. “Conservatism consists of exactly one proposition …There must be in-groups whom the law protects but does not bind, alongside out-groups whom the law binds but does not protect.” Frank Wilhoit

02-25-2010, 08:37 PM	#6
battists Hall Of Famer Join Date: Jul 2004 Posts: 18,506 Blog Entries: 7	I am terribly sorry it's taken so long to officially reply to this thread. I'd still like to figure out if there's an outstanding issue here, so please let me know if you still need help with this! Thanks very much, Steve __________________ Come check out my dynasty report, Funky Times!

12-08-2009, 08:54 PM	#3
snepp All Star Starter Join Date: Jan 2008 Posts: 1,366	Does this happen in all leagues? Does it happen if you create a new league?

03-07-2010, 05:19 PM	#7
battists Hall Of Famer Join Date: Jul 2004 Posts: 18,506 Blog Entries: 7	Since we haven't heard back from this poster in quite some time, I'm going to go ahead and close out this thread. If you want to continue discussing this issue, please submit a ticket via our new support site. Thanks very much! __________________ Come check out my dynasty report, Funky Times!