Crashing/Wrong Download Location (Mac)

aks62 · 03-21-2020, 02:48 PM

The file is downloading into my containers folder and not my application support folder...causing the game to be unable to find saved game/backup files and otherwise being unable to reroute.

The whole game crashed at one point and required I enter the license key again, and I don't know a) why this was required, and b) if it burned my second use. The second use is important to me because I may need a new computer soon and planned on re-downloading it there.

Anybody else running into this situation? Please let me know, and/or how to fix it. It's driving me nuts, as the game can't seem to save a completed file because it's being directed to do so in the wrong place.

HiDesertAce · 03-21-2020, 03:13 PM

Yes same thing happened to me. I am using latest version of Catalina. the install bricked my mac yesterday. had to wipe my hard drives and re-install ios and everything else.

was able to re-install 21 and it works--probably used my 2nd install.

however I was not able to install OOTP 20 which is more frustrating as I have three teams in the final whale league and two of them are competing for playoff spots.

i have entered a support ticket.

aks62 · 03-21-2020, 03:16 PM

Quote:

Originally Posted by HiDesertAce

Yes same thing happened to me. I am using latest version of Catalina. the install bricked my mac yesterday. had to wipe my hard drives and re-install ios and everything else.

was able to re-install 21 and it works--probably used my 2nd install.

however I was not able to install OOTP 20 which is more frustrating as I have three teams in the final whale league and two of them are competing for playoff spots.

i have entered a support ticket.

Sorry to hear it, but glad I'm not alone.
How can I submit a ticket? Happy to send in another for solidarity's sake.

HiDesertAce · 03-21-2020, 03:45 PM

https://support.ootpdevelopments.com/portal/home

03-21-2020, 02:48 PM	#1
aks62 Major Leagues Join Date: Mar 2018 Posts: 388	Crashing/Wrong Download Location (Mac) The file is downloading into my containers folder and not my application support folder...causing the game to be unable to find saved game/backup files and otherwise being unable to reroute. The whole game crashed at one point and required I enter the license key again, and I don't know a) why this was required, and b) if it burned my second use. The second use is important to me because I may need a new computer soon and planned on re-downloading it there. Anybody else running into this situation? Please let me know, and/or how to fix it. It's driving me nuts, as the game can't seem to save a completed file because it's being directed to do so in the wrong place. Last edited by aks62; 03-21-2020 at 02:53 PM.

03-21-2020, 03:13 PM	#2
HiDesertAce Major Leagues Join Date: Jan 2019 Posts: 315	Yes same thing happened to me. I am using latest version of Catalina. the install bricked my mac yesterday. had to wipe my hard drives and re-install ios and everything else. was able to re-install 21 and it works--probably used my 2nd install. however I was not able to install OOTP 20 which is more frustrating as I have three teams in the final whale league and two of them are competing for playoff spots. i have entered a support ticket. __________________

03-21-2020, 03:45 PM	#4
HiDesertAce Major Leagues Join Date: Jan 2019 Posts: 315	https://support.ootpdevelopments.com/portal/home __________________