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Bug Reports Forum Have a bug to report? Please post here. |
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12-30-2018, 01:02 PM | #1 |
New User
Join Date: Dec 2018
Posts: 1
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game not opening with 'OOTP found crashed_on_startup flag is set'
Out of the Park Baseball 19
Version 19.11 Build 129 (32 bit) Steam Edition (Windows) Copyright (C) 2018 Out of the Park Developments System info: In-Game Overlay is available Uses OpenGL for display Uses default image resize code CPU: Intel or AMD, 8 CPUs, 3592 MHz Free disk space: 791,369 MB Physical memory: 16,283 MB Free physical memory: 12,483 MB Virtual memory: 4,095 MB Free virtual memory: 3,838 MB 2018-12-31 02:48:57 startup: Starting game 2018-12-31 02:48:57 load_steam_workshop_items: Loading published_workshop_items 2018-12-31 02:48:57 startup: OOTP supports MySQL (PLATFORM_SUPPORTS_MYSQL is defined) 2018-12-31 02:48:57 startup: Checking command line parameters: 2018-12-31 02:48:57 startup: Custom back buffer allocation is NOT supported on this platform 2018-12-31 02:48:58 startup: Program started with command line parameters: D:\game\SteamLibrary\steamapps\common\Out of the Park Baseball 19\ootp19.exe 2018-12-31 02:48:58 startup: Chilkat version: 9.5.0.75 2018-12-31 02:48:58 startup: Initial $USERAPP: C:\Users\zzong\AppData\Roaming\Out of the Park Developments\OOTP Baseball 19 2018-12-31 02:48:58 startup: $USERDATA: C:\Users\zzong\AppData\Roaming\Out of the Park Developments\OOTP Baseball 19 2018-12-31 02:48:58 startup: $USERPREFS: C:\Users\zzong\Documents\Out of the Park Developments\OOTP Baseball 19 2018-12-31 02:48:58 startup: $USERSAVES: D:\game\SteamLibrary\steamapps\common\Out of the Park Baseball 19\data 2018-12-31 02:48:58 startup: $SYSAPP: D:\game\SteamLibrary\steamapps\common\Out of the Park Baseball 19 2018-12-31 02:48:58 startup: $SYSDATA: D:\game\SteamLibrary\steamapps\common\Out of the Park Baseball 19\data 2018-12-31 02:48:58 startup: $SYSPREFS: D:\game\SteamLibrary\steamapps\common\Out of the Park Baseball 19\data 2018-12-31 02:48:58 startup: Folder for app.cfg file set to config_files_path C:\Users\zzong\AppData\Roaming\Out of the Park Developments\OOTP Baseball 19\config 2018-12-31 02:48:58 startup: Folder for key.cfg file set to default: C:\Users\zzong\AppData\Roaming\Out of the Park Developments\OOTP Baseball 19\config 2018-12-31 02:48:58 startup: Folder for engine.cfg file set to config_files_path C:\Users\zzong\AppData\Roaming\Out of the Park Developments\OOTP Baseball 19\config 2018-12-31 02:48:58 startup: Folder for recent_paths.cfg file set to config_files_path C:\Users\zzong\AppData\Roaming\Out of the Park Developments\OOTP Baseball 19\config 2018-12-31 02:48:58 startup: Folder for paths.cfg file set to config_files_path C:\Users\zzong\AppData\Roaming\Out of the Park Developments\OOTP Baseball 19\config 2018-12-31 02:48:58 startup: app.cfg file exists and contains thankyou page status = 1 2018-12-31 02:48:59 check_cust_data_folder: Problem: C:\Users\zzong\Documents\Out of the Park Developments\OOTP Baseball 19\ballcaps\_readme.txt not found 2018-12-31 02:48:59 check_cust_data_folder: Problem: D:\game\SteamLibrary\steamapps\common\Out of the Park Baseball 19\data\_readme.txt not found 2018-12-31 02:48:59 startup: No user data folder found. This is a default setup (did not find file custom_folders.ini), so using folder C:\Users\zzong\Documents\Out of the Park Developments\OOTP Baseball 19 as DMPT_CUST_DATA now 2018-12-31 02:48:59 check_cust_data_folder: Problem: C:\Users\zzong\Documents\Out of the Park Developments\OOTP Baseball 19\ballcaps\_readme.txt not found 2018-12-31 02:48:59 startup: Set request_install_basic_user_data to TRUE because cust_data folder missing 2018-12-31 02:48:59 startup: Successfully tried to open $USERPREFS/saved_games, using C:\Users\zzong\Documents\Out of the Park Developments\OOTP Baseball 19 as DMPT_USER_DATA now 2018-12-31 02:48:59 create_pt_folders: DMPT_ONLINE_DATA set to C:\Users\zzong\Documents\Out of the Park Developments\OOTP Baseball 19\online_data 2018-12-31 02:48:59 startup: This is the DMPT_APP path now: D:\game\SteamLibrary\steamapps\common\Out of the Park Baseball 19 2018-12-31 02:48:59 startup: This is the DMPT_APP_DATA path now: D:\game\SteamLibrary\steamapps\common\Out of the Park Baseball 19\data 2018-12-31 02:48:59 startup: This is the DMPT_PREF_DATA path now: C:\Users\zzong\AppData\Roaming\Out of the Park Developments\OOTP Baseball 19\config 2018-12-31 02:48:59 startup: This is the DMPT_CUST_DATA path now: C:\Users\zzong\Documents\Out of the Park Developments\OOTP Baseball 19 2018-12-31 02:48:59 startup: This is the DMPT_USER_DATA path now: C:\Users\zzong\Documents\Out of the Park Developments\OOTP Baseball 19 2018-12-31 02:48:59 startup: This is the DMPT_SAVEDGAMES path now: C:\Users\zzong\Documents\Out of the Park Developments\OOTP Baseball 19\saved_games 2018-12-31 02:48:59 open_graphics: Starting open_graphics with setting window_size = 97 2018-12-31 02:48:59 open_graphics: get_desktop_width = 1920 2018-12-31 02:48:59 open_graphics: get_desktop_height = 1080 2018-12-31 02:48:59 open_graphics: Determined window width = 1440 2018-12-31 02:48:59 open_graphics: Determined window height = 900 2018-12-31 02:48:59 open_graphics: Fullscreen = Off |
12-31-2018, 03:54 AM | #2 |
Bat Boy
Join Date: Dec 2018
Posts: 1
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same problem as u and sent a trace file to OOTP team,
Wait for reply. |
12-31-2018, 10:02 PM | #3 |
Minors (Single A)
Join Date: Mar 2016
Location: Rochester, NY
Posts: 84
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I'm having the exact same problem, and it seemed to start around the same time Perfect Team was launched. Never had any problems with the game beforehand, now it happens often.
Charlie |
01-06-2019, 11:49 AM | #4 |
Minors (Single A)
Join Date: Mar 2016
Location: Rochester, NY
Posts: 84
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01-07-2019, 03:54 AM | #5 |
OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 19,901
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Sorry, was out on vacation for a bit. A trace file like the above would be pretty helpful.
To generate that on a Windows PC, do the following: If you're on Steam, right-click on your game in the Steam library, then Properties, and on the General menu click on 'Set Launch Options' and enter the word "tracemode" (without quotes.). If you have the standalone, right-click on the OOTP19 shortcut on your desktop, click on properties and add 'tracemode' to the command line Then try to start the game again. Get it to crash. After it does so, navigate to the following folder: Documents\Out of the Park Developments\OOTP Baseball 19\debug Find the trace file there and post with the rest of your information. That should have some data that will help us figure out why the game is crashing.
__________________
lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here |
01-07-2019, 03:56 AM | #6 |
OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 19,901
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One thing we've found can cause this in some cases is if users don't have their Windows language set to a language that uses unicode as a default. The next patch will contain a fix for this, but in the meantime you'll want to change your default language to a unicode/Western European language, and the game should run correctly. Really sorry about that!
__________________
lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here |
01-07-2019, 08:18 AM | #7 |
Minors (Single A)
Join Date: Mar 2016
Location: Rochester, NY
Posts: 84
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Thanks Lukas, no sweat -- I will do the tracemode thing. Much appreciated, sir!
Charlie |
01-07-2019, 08:08 PM | #8 |
Bat Boy
Join Date: Jan 2019
Posts: 1
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Hey Lukas and other OOTP players, I am getting a similar error about crashed_on_startup, I have done the tracemode suggestion mentioned by Lukas further up in the thread, after I click on OK I get another message stating unable to write hints.txt to data folder. I am including a link to an image of the error messages below. I have tried uninstalling and reinstalling multiple times.
https://imgur.com/a/rVrDGme Thanks for your help. Last edited by Baseballguru54; 01-07-2019 at 08:10 PM. |
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