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FHM 3 - Technical Support Need help or want to report a bug? This is the right place. |
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Thread Tools |
11-10-2016, 01:55 PM | #1 |
Minors (Rookie Ball)
Join Date: Nov 2016
Location: Norway
Posts: 25
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Game crashes when trying load game from startup
Game crashes when i start load up file at 100% and comes up that something went wrong, close game.
Reinnstall does not work, same problem when starting a new game etc. Did come after 13 hours of play, about 62 rounds played in NHL. Was using Eastside Hockey Manager before, saw that this was much more update in roosters etc. |
11-10-2016, 02:11 PM | #2 |
Developer
Join Date: Mar 2002
Location: Hamburg, Germany
Posts: 5,117
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It is hard to tell from your description but it sounds like an error with Achievements we fixed. You could either wait for tomorrow (we try to release another maintenance update) or you could go into your ".data/database" folder and delete the "achievements.dat" file, then start your game and try again. IMPORTANT: if you delete that file, please make sure to have the game closed!
Let me know if it helps. If not best would be that you upload the save and we take a look.
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11-10-2016, 02:29 PM | #3 |
Minors (Rookie Ball)
Join Date: Nov 2016
Location: Norway
Posts: 25
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Where do i find the save files? Documents?
Will send the Savefile in PM |
11-10-2016, 02:45 PM | #4 |
Developer
Join Date: Mar 2002
Location: Hamburg, Germany
Posts: 5,117
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Better use this guide to upload:
http://www.ootpdevelopments.com/boar...748-post2.html To find your save easiest is to start the game and select "Settings -> Troubleshooting" and then click open customiable data folder. Then navigate into "saved_games" and into the folder of your save. Then follow the instructions in the link above. If you have any further questions, please let me know!
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11-10-2016, 03:35 PM | #5 |
Minors (Rookie Ball)
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Location: Norway
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"achievements.dat" Deleting this, did not work either.
Game did stop working also. |
11-10-2016, 03:48 PM | #6 |
Developer
Join Date: Mar 2002
Location: Hamburg, Germany
Posts: 5,117
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What exactly does that mean? You can´t start FHM 3 anymore or you can start it but are not able to create a new game? In that game what type of game and where does it crash (what is the last thing you see on the screen?)?
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11-10-2016, 03:53 PM | #7 |
Minors (Rookie Ball)
Join Date: Nov 2016
Location: Norway
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Just like this
When loading game and try and start new game. When almost finish loading game at 100% that comes up. Same with new game, path to glory, only mode i play. Also the screen solution will not go back to what i have selected, automatic fullscreen on my 3 screens. Last edited by Charlatan1; 11-10-2016 at 03:55 PM. |
11-10-2016, 04:11 PM | #8 |
Developer
Join Date: Mar 2002
Location: Hamburg, Germany
Posts: 5,117
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At what step does it crash when you start a new game? What is the last message you see on screen?
Regarding fullscreen: what is your screen resolution, most likely it is the minimum requirement?
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11-10-2016, 04:14 PM | #9 |
Minors (Rookie Ball)
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Its the same like the link over here.
My screen solution is 5760 x 1080, ingame is 1600 x 1200 It crashes/stopps when it is in the end of the loading the game, or end of a loading session to a new game. Last edited by Charlatan1; 11-10-2016 at 04:15 PM. |
11-10-2016, 04:59 PM | #10 | |
Developer
Join Date: Mar 2002
Location: Hamburg, Germany
Posts: 5,117
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Quote:
Regarding the resolution, is this 3 monitors? You should play FHM on just one monitor and you should choose a resolution that is below the one you have: your 1080 height is smaller then the 1200 height in game. Best would be to post the trace file so I can take a look for you what the game reports. For that, enable "debug trace" in Settings/Troubleshooting and then go to your "debug" folder and post the file their (after enabling the option, you need to restart the game).
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11-10-2016, 05:32 PM | #11 |
Minors (Rookie Ball)
Join Date: Nov 2016
Location: Norway
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Last ting i see is that FHM3 have stopped working.
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11-10-2016, 06:43 PM | #12 |
Developer
Join Date: Mar 2002
Location: Hamburg, Germany
Posts: 5,117
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Yes, but what can you see on the FHM 3 screen? You should be able to still see the screen and tell me, what you can read (e.g. "Sim to Start date")?
Anyway, let´s see if it works after the update tomorrow, if that is not the case we can continue to look into it.
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11-10-2016, 07:21 PM | #13 |
Minors (Rookie Ball)
Join Date: Nov 2016
Location: Norway
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Yes, when its the update out tomorrow?
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11-11-2016, 01:21 AM | #14 |
FHM Producer
Join Date: Apr 2002
Location: Kelowna, BC
Posts: 16,623
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No definite time just yet, we're testing right now to make sure it's OK before it's released.
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11-11-2016, 09:59 AM | #15 |
Minors (Rookie Ball)
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Know more at this time?
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11-11-2016, 11:14 AM | #16 |
Major Leagues
Join Date: Oct 2012
Posts: 320
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The update was released just before your post http://www.ootpdevelopments.com/boar...available.html
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11-11-2016, 01:33 PM | #17 |
Minors (Rookie Ball)
Join Date: Nov 2016
Location: Norway
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Thanks, now it have come to Steam also.
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11-11-2016, 01:55 PM | #18 |
Minors (Rookie Ball)
Join Date: Nov 2016
Location: Norway
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I did make a new game and save it, but not load new or old game file.
Finishing loading game 100% FHM3 stopped working "2016-11-11 19:54:24 Franchise Hockey Manager Version 3.0 Build 74 (Steam), Copyright (C) 2016 Out of the Park Developments 2016-11-11 19:54:24 Running on MS Windows 2016-11-11 19:54:24 Command line arguments: 2016-11-11 19:54:24 1.: G:\Steam\steamapps\common\Franchise Hockey Manager 3\fhm3.exe 2016-11-11 19:54:24 Using default setting: setAttribute(Qt::AA_UseDesktopOpenGL) 2016-11-11 19:54:24 Using default setting: setAttribute(Qt::AA_EnableHighDpiScaling) 2016-11-11 19:54:24 Default skin path (1): G:/Steam/steamapps/common/Franchise Hockey Manager 3/data/skins/default 2016-11-11 19:54:24 Startup - settings.dat found and read! 2016-11-11 19:54:24 Resolution from Settings: 1920 * 1080 2016-11-11 19:54:24 Screen Size: 5760 Width, 1080 Height; Available Screen Size: 5760 Width, 1080 Height, Screen-Size w/o Border: 5744 Width, 1041 Height, DPR: 1 2016-11-11 19:54:24 Windowed Mode - Width: 5744, Height: 1041, User-Width: 5744, User-Height: 1041 2016-11-11 19:54:24 Successfully loaded font file G:/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/ARIMO-BOLD.TTF 2016-11-11 19:54:24 Successfully loaded font file G:/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/ARIMO-BOLDITALIC.TTF 2016-11-11 19:54:24 Successfully loaded font file G:/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/ARIMO-ITALIC.TTF 2016-11-11 19:54:24 Successfully loaded font file G:/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/ARIMO.TTF 2016-11-11 19:54:24 Successfully loaded font file G:/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/FHM-HEADLINE.TTF 2016-11-11 19:54:24 Successfully loaded font file G:/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/LCDBOLD.TTF 2016-11-11 19:54:24 Successfully loaded font file G:/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/LCDLIGHT.TTF 2016-11-11 19:54:24 Successfully loaded font file G:/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/LCDNORMAL.TTF 2016-11-11 19:54:24 Successfully loaded font file G:/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/LCDULTRA.TTF 2016-11-11 19:54:24 Successfully loaded font file G:/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/ROBOTO-BLACK.TTF 2016-11-11 19:54:24 Successfully loaded font file G:/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/ROBOTO-BOLD.TTF 2016-11-11 19:54:24 Successfully loaded font file G:/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/ROBOTO-LIGHT.TTF 2016-11-11 19:54:24 Successfully loaded font file G:/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/ROBOTO-MEDIUM.TTF 2016-11-11 19:54:24 Successfully loaded font file G:/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/ROBOTO-REGULAR.TTF 2016-11-11 19:54:24 Successfully loaded font file G:/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/ROBOTO-THIN.TTF 2016-11-11 19:54:24 Successfully loaded font file G:/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/UBUNTU DANI-BOLD.TTF 2016-11-11 19:54:24 Successfully loaded font file G:/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/UBUNTU.TTF 2016-11-11 19:54:24 No paths.cfg file found. 2016-11-11 19:54:24 No custom_folders.ini file found. 2016-11-11 19:54:24 Folder list element #3 (DMPT_USER_DATA) set to 'F:/Documents/Out of the Park Developments/Franchise Hockey Manager 3' 2016-11-11 19:54:24 Folder list element #4 (DMPT_CUST_DATA) set to 'F:/Documents/Out of the Park Developments/Franchise Hockey Manager 3' 2016-11-11 19:54:24 Folder list element #5 (DMPT_SAVEDGAMES) set to 'F:/Documents/Out of the Park Developments/Franchise Hockey Manager 3/saved_games' 2016-11-11 19:54:24 g_trace_mode flag is set. 2016-11-11 19:54:24 DMPT_APP = G:/Steam/steamapps/common/Franchise Hockey Manager 3 2016-11-11 19:54:24 DMPT_APP_DATA = G:/Steam/steamapps/common/Franchise Hockey Manager 3/data 2016-11-11 19:54:24 DMPT_PREF_DATA = C:/Users/****/AppData/Roaming/Out of the Park Developments/Franchise Hockey Manager 3/config 2016-11-11 19:54:24 DMPT_USER_DATA = F:/Documents/Out of the Park Developments/Franchise Hockey Manager 3 2016-11-11 19:54:24 DMPT_CUST_DATA = F:/Documents/Out of the Park Developments/Franchise Hockey Manager 3 2016-11-11 19:54:24 DMPT_SAVEDGAMES = F:/Documents/Out of the Park Developments/Franchise Hockey Manager 3/saved_games 2016-11-11 19:54:26 GLWidget - Successfully created OpenGL Context version 2.0 2016-11-11 19:54:26 GLWidget - Offscreen render surface creation successful 2016-11-11 19:54:26 GLWidget - glContext successfully created 2016-11-11 19:54:26 GLWidget - FBO check 2016-11-11 19:54:26 GLWidget - FBO supported 2016-11-11 19:54:26 GLWidget - GL_VERSION = 4.5.0 NVIDIA 375.70 - Version = 4.5.0 2016-11-11 19:54:26 GLWidget - Success: OpenGL 2.0 compatible GPU found! 2016-11-11 19:54:26 OpenGL version is greater than 1.4 - is_opengl_available returns true! 2016-11-11 19:54:26 Startup - Successfully loaded jerseys 2016-11-11 19:54:26 Startup - Successfully loaded helmets 2016-11-11 19:54:26 Creating MYFACEGEN instance 2016-11-11 19:54:26 Rendering mode setting = 0 2016-11-11 19:54:26 Facegen rendering mode = 1 2016-11-11 19:54:27 Startup - Successfully loaded model lists 2016-11-11 19:54:28 Startup - Successfully loaded beards 2016-11-11 19:54:28 Startup - Successfully loaded hairs 2016-11-11 19:54:28 Startup - Successfully initialized Facegen 2016-11-11 19:54:29 Startup - initializing Steam callbacks 2016-11-11 19:54:29 Loading Steam workshop items list from local file 2016-11-11 19:54:29 Startup - Start finished, load Startscreen! 2016-11-11 19:54:29" Last edited by Charlatan1; 11-11-2016 at 02:08 PM. |
11-11-2016, 02:49 PM | #19 | |
Developer
Join Date: Mar 2002
Location: Hamburg, Germany
Posts: 5,117
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Sorry, I don´t understand what exactly the problem is.
Can you not start a new game? Can´t you not load an old save? Quote:
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11-11-2016, 03:21 PM | #20 |
Minors (Rookie Ball)
Join Date: Nov 2016
Location: Norway
Posts: 25
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I can start a new game now (that did work after the update), but can not load new or old save file.
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