Unable to play a new game after new build

Jubal Early · 11-03-2016, 01:17 AM

After the new build I have attempted to start at least a dozen new games. Neither Sandbox or Path to Glory will go beyond day 1. If I select my job rather than start unemployed it will not even open day 1.

I hope this helps.

BTW. I uninstalled and reinstalled the game without success.

JeffR · 11-03-2016, 01:33 AM

What exactly happens when you try to go beyond the start day - you hit finish day, and it just freezes, or is there a crash?

Jubal Early · 11-03-2016, 07:10 AM

There is a to the crash to desktop. I'm told the program had an error and must close.

Sebastian Palkowski · 11-03-2016, 07:26 AM

Nothing wrong in the trace file.

So it worked before the update but since then not? If yes, before you used the eSellerate version and now the Steam version?

Jubal Early · 11-03-2016, 04:55 PM

That is correct. I was not having the crashing issue before the updated. I have the steam version and the steam version is the only version I have ever had.

Jubal Early · 11-03-2016, 05:03 PM

I was looking at other threads. Could the resolution be the issue. I noticed that the resolution appeared different after the updated. Here is the resolution from my Trace File.

2016-11-03 01:04:54 Resolution from Settings: 1600 * 1200

2016-11-03 01:04:54 Screen Size: 1600 Width, 900 Height; Available Screen Size: 1600 Width, 860 Height, Screen-Size w/o Border: 1584 Width, 821 Height, DPR: 1

2016-11-03 01:04:54 Windowed Mode - Width: 1584, Height: 821, User-Width: 1584, User-Height: 821

Sebastian Palkowski · 11-03-2016, 06:28 PM

Quote:

Originally Posted by Jubal Early

That is correct. I was not having the crashing issue before the updated. I have the steam version and the steam version is the only version I have ever had.

We did not release any update for the Steam version so far, so I don´t understand what you mean with "I was not having the crashing issue before the updated". Can you explain?

Nothing wrong with the trace file, that looks ok.

Jubal Early · 11-03-2016, 06:40 PM

You will have to forgive me. I read the forums trying to resolve the issue and saw a number of people refer to a new build. I assumed it was released on steam. It clearly has not been. I uninstalled and reinstalled and noticed a few changes in the resolution and assumed that it was from an update.

I'm sorry if I have made you guys jump through a bunch hoops on this. The issue is real though. I cannot advance past day 1 in any new game in sandbox or Path of Glory.

Sebastian Palkowski · 11-03-2016, 07:32 PM

Ok, now you lost me.

So you have the steam version, right? And it never worked for you so far?

Jubal Early · 11-03-2016, 09:06 PM

I have steam version. It worked fine for a while. I played a whole season as the coach of the Cleveland Monsters. I decided to start a new game. I have been unsuccessful starting a new game. I don't know what the catalyst was that started causing problems.

I deleted the old save at Cleveland and uninstalled the game. I reinstalled and have so far been unsuccessful at taking a new game beyond the day that I accept a new job.

PS> Those short sentences come across very snarky. I don't mean them too. I appreciate you guys taking the time to look into this.

Lukas Berger · 11-03-2016, 09:23 PM

Quote:

Originally Posted by Jubal Early

I have steam version. It worked fine for a while. I played a whole season as the coach of the Cleveland Monsters. I decided to start a new game. I have been unsuccessful starting a new game. I don't know what the catalyst was that started causing problems.

I deleted the old save at Cleveland and uninstalled the game. I reinstalled and have so far been unsuccessful at taking a new game beyond the day that I accept a new job.

PS> Those short sentences come across very snarky. I don't mean them too. I appreciate you guys taking the time to look into this.

They don't come across as snarky here!

We want to get the game working well for you, and everyone, and it's much appreciated that you're willing to take the time to let us know in such detail the issues you're dealing with.

Jubal Early · 11-03-2016, 09:41 PM

Ok so I set up a new game. I tracked each thing I did. This is the Trace file. Ill attach screen shots below.

Jubal Early · 11-03-2016, 09:43 PM

These are the shots of how I set up the game.

Jubal Early · 11-03-2016, 09:49 PM

I made an offer to one player. And selected Continue and the game crashed. This is consistent with my other attempts to set up a game

Jubal Early · 11-03-2016, 10:38 PM

Last thing. I have saved a game. (With a different team) and if I select continue the game will definitely crash for me. I can't figure out how to attach the save file. I am happy to get it to you if you can tell me how to send it.

Jubal Early · 11-03-2016, 11:12 PM

I attempted to start a Path to Glory by selecting a job. I picked the Tampa Bay Lightening. The game cannot fully load to open. It locks up simming to the start date. The errors I am getting all seem to revolve around advancing the date.

Thanks again for looking.

Jubal Early · 11-04-2016, 11:17 PM

http://www.filedropper.com/pathtoglorylg

Ok OOTP Team,

I have uninstalled all of my saves, deleted the local content, and reinstalled the game after the patch that dropped today. I was able to play up until the first regular season game. I am unable to advance to the next day on this save. The trace file is also from this save.

I am still unable to pick my own team in PtG mode. Once it starts advancing the date the game shuts down before I am able to get the to the opening screen.

Finally. I am able to play in Sandbox mode. So far no issues there. Please take a look, I hope this helps. Please let me know if there is anything else I can provide for you guys.

Sebastian Palkowski · 11-05-2016, 09:18 AM

As you see below I was able to continue your save (hope I got the right screenshot) without any crashes.

Would you be willing to help us by switching to a beta branch on Steam and run a few test with special debug info I put into the game?

Jubal Early · 11-05-2016, 09:22 AM

Yes. It looks like I need a code to sign up. Just let me know what you need.

11-03-2016, 07:26 AM	#4
Sebastian Palkowski Developer Join Date: Mar 2002 Location: Hamburg, Germany Posts: 5,114	Nothing wrong in the trace file. So it worked before the update but since then not? If yes, before you used the eSellerate version and now the Steam version? __________________ Buy Franchise Hockey Manager 10

11-03-2016, 05:03 PM	#6
Jubal Early Minors (Rookie Ball) Join Date: Oct 2016 Posts: 24	I was looking at other threads. Could the resolution be the issue. I noticed that the resolution appeared different after the updated. Here is the resolution from my Trace File. 2016-11-03 01:04:54 Resolution from Settings: 1600 * 1200 2016-11-03 01:04:54 Screen Size: 1600 Width, 900 Height; Available Screen Size: 1600 Width, 860 Height, Screen-Size w/o Border: 1584 Width, 821 Height, DPR: 1 2016-11-03 01:04:54 Windowed Mode - Width: 1584, Height: 821, User-Width: 1584, User-Height: 821 Last edited by Jubal Early; 11-03-2016 at 05:05 PM.

11-03-2016, 07:32 PM	#9
Sebastian Palkowski Developer Join Date: Mar 2002 Location: Hamburg, Germany Posts: 5,114	Ok, now you lost me. So you have the steam version, right? And it never worked for you so far? __________________ Buy Franchise Hockey Manager 10

11-03-2016, 09:06 PM	#10
Jubal Early Minors (Rookie Ball) Join Date: Oct 2016 Posts: 24	I have steam version. It worked fine for a while. I played a whole season as the coach of the Cleveland Monsters. I decided to start a new game. I have been unsuccessful starting a new game. I don't know what the catalyst was that started causing problems. I deleted the old save at Cleveland and uninstalled the game. I reinstalled and have so far been unsuccessful at taking a new game beyond the day that I accept a new job. PS> Those short sentences come across very snarky. I don't mean them too. I appreciate you guys taking the time to look into this. Last edited by Jubal Early; 11-03-2016 at 09:07 PM.

11-03-2016, 09:43 PM	#13
Jubal Early Minors (Rookie Ball) Join Date: Oct 2016 Posts: 24	These are the shots of how I set up the game. Attached Images

11-03-2016, 01:33 AM	#2
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 16,623	What exactly happens when you try to go beyond the start day - you hit finish day, and it just freezes, or is there a crash?

11-03-2016, 07:10 AM	#3
Jubal Early Minors (Rookie Ball) Join Date: Oct 2016 Posts: 24	There is a to the crash to desktop. I'm told the program had an error and must close.

11-03-2016, 04:55 PM	#5
Jubal Early Minors (Rookie Ball) Join Date: Oct 2016 Posts: 24	That is correct. I was not having the crashing issue before the updated. I have the steam version and the steam version is the only version I have ever had.

11-03-2016, 06:40 PM	#8
Jubal Early Minors (Rookie Ball) Join Date: Oct 2016 Posts: 24	You will have to forgive me. I read the forums trying to resolve the issue and saw a number of people refer to a new build. I assumed it was released on steam. It clearly has not been. I uninstalled and reinstalled and noticed a few changes in the resolution and assumed that it was from an update. I'm sorry if I have made you guys jump through a bunch hoops on this. The issue is real though. I cannot advance past day 1 in any new game in sandbox or Path of Glory.

11-03-2016, 09:49 PM	#14
Jubal Early Minors (Rookie Ball) Join Date: Oct 2016 Posts: 24	I made an offer to one player. And selected Continue and the game crashed. This is consistent with my other attempts to set up a game Attached Images

11-03-2016, 10:38 PM	#15
Jubal Early Minors (Rookie Ball) Join Date: Oct 2016 Posts: 24	Last thing. I have saved a game. (With a different team) and if I select continue the game will definitely crash for me. I can't figure out how to attach the save file. I am happy to get it to you if you can tell me how to send it.

11-03-2016, 11:12 PM	#16
Jubal Early Minors (Rookie Ball) Join Date: Oct 2016 Posts: 24	I attempted to start a Path to Glory by selecting a job. I picked the Tampa Bay Lightening. The game cannot fully load to open. It locks up simming to the start date. The errors I am getting all seem to revolve around advancing the date. Thanks again for looking. Attached Images

11-05-2016, 09:18 AM	#18
Sebastian Palkowski Developer Join Date: Mar 2002 Location: Hamburg, Germany Posts: 5,114	As you see below I was able to continue your save (hope I got the right screenshot) without any crashes. Would you be willing to help us by switching to a beta branch on Steam and run a few test with special debug info I put into the game? Attached Images __________________ Buy Franchise Hockey Manager 10

11-05-2016, 09:22 AM	#19
Jubal Early Minors (Rookie Ball) Join Date: Oct 2016 Posts: 24	Yes. It looks like I need a code to sign up. Just let me know what you need. Last edited by Jubal Early; 11-05-2016 at 09:26 AM.