Cant load game. Crashes at 'Loading Players, 61%"

[jaguar8311]

Woops, this should be in Technical Support. Apologies!

Started a new game the day after the new patch came out.

Was working fine last night. Started the game up and It crashes at the 'Check players' section. 'Continue Game' is also greyed out.

Any assistance would be appreciated.

Thanks

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2017-11-24 21:44:40 Franchise Hockey Manager Version 4.4 Build 56 (Steam), Copyright (C) 2017 Out of the Park Developments
2017-11-24 21:44:40 Running on MS Windows
2017-11-24 21:44:40 Command line arguments:
2017-11-24 21:44:40 1.: C:\Program Files (x86)\Steam\steamapps\common\Franchise Hockey Manager 4\fhm4.exe
2017-11-24 21:44:40 Using default setting: setAttribute(Qt::AA_UseDesktopOpenGL)
2017-11-24 21:44:40 Using default setting: setAttribute(Qt::AA_EnableHighDpiScaling)
2017-11-24 21:44:40 Default skin path (1): C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 4/data/skins/default
2017-11-24 21:44:40 C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 4/data/skins/default
2017-11-24 21:44:40 Roboto
2017-11-24 21:44:41 Startup - settings.dat found and read!
2017-11-24 21:44:41 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 4/data/fonts/ARIMO-BOLD.TTF
2017-11-24 21:44:41 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 4/data/fonts/ARIMO-BOLDITALIC.TTF
2017-11-24 21:44:41 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 4/data/fonts/ARIMO-ITALIC.TTF
2017-11-24 21:44:41 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 4/data/fonts/ARIMO.TTF
2017-11-24 21:44:41 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 4/data/fonts/FHM-HEADLINE.TTF
2017-11-24 21:44:41 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 4/data/fonts/LCDBOLD.TTF
2017-11-24 21:44:41 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 4/data/fonts/LCDLIGHT.TTF
2017-11-24 21:44:41 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 4/data/fonts/LCDNORMAL.TTF
2017-11-24 21:44:41 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 4/data/fonts/LCDULTRA.TTF
2017-11-24 21:44:41 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 4/data/fonts/ROBOTO-BLACK.TTF
2017-11-24 21:44:41 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 4/data/fonts/ROBOTO-BOLD.TTF
2017-11-24 21:44:41 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 4/data/fonts/ROBOTO-LIGHT.TTF
2017-11-24 21:44:41 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 4/data/fonts/ROBOTO-MEDIUM.TTF
2017-11-24 21:44:41 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 4/data/fonts/ROBOTO-REGULAR.TTF
2017-11-24 21:44:41 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 4/data/fonts/ROBOTO-THIN.TTF
2017-11-24 21:44:41 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 4/data/fonts/UBUNTU DANI-BOLD.TTF
2017-11-24 21:44:41 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 4/data/fonts/UBUNTU.TTF
2017-11-24 21:44:41 online backend Online backend is trying to connect...
2017-11-24 21:44:41 online backend GS initialize
2017-11-24 21:44:41 No paths.cfg file found.
2017-11-24 21:44:41 No custom_folders.ini file found.
2017-11-24 21:44:41 Folder list element #3 (DMPT_USER_DATA) set to 'C:/Users/James/Documents/Out of the Park Developments/Franchise Hockey Manager 4'
2017-11-24 21:44:41 Folder list element #4 (DMPT_CUST_DATA) set to 'C:/Users/James/Documents/Out of the Park Developments/Franchise Hockey Manager 4'
2017-11-24 21:44:41 Folder list element #5 (DMPT_SAVEDGAMES) set to 'C:/Users/James/Documents/Out of the Park Developments/Franchise Hockey Manager 4/saved_games'
2017-11-24 21:44:41 g_trace_mode flag is set.
2017-11-24 21:44:41 DMPT_APP = C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 4
2017-11-24 21:44:41 DMPT_APP_DATA = C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 4/data
2017-11-24 21:44:41 DMPT_PREF_DATA = C:/Users/James/AppData/Roaming/Out of the Park Developments/Franchise Hockey Manager 4/config
2017-11-24 21:44:41 DMPT_USER_DATA = C:/Users/James/Documents/Out of the Park Developments/Franchise Hockey Manager 4
2017-11-24 21:44:41 DMPT_CUST_DATA = C:/Users/James/Documents/Out of the Park Developments/Franchise Hockey Manager 4
2017-11-24 21:44:41 DMPT_SAVEDGAMES = C:/Users/James/Documents/Out of the Park Developments/Franchise Hockey Manager 4/saved_games
2017-11-24 21:44:41 Startup - Facegen is enabled, checking OpenGL
2017-11-24 21:44:41 GLWidget - Successfully created OpenGL Context version 2.0
2017-11-24 21:44:41 GLWidget - Offscreen render surface creation successful
2017-11-24 21:44:41 GLWidget - glContext successfully created
2017-11-24 21:44:41 GLWidget - FBO check
2017-11-24 21:44:41 GLWidget - FBO supported
2017-11-24 21:44:41 GLWidget - GL_VERSION = 4.4.0 - Build 21.20.16.4727 - Version = 4.4.0
2017-11-24 21:44:41 GLWidget - Success: OpenGL 2.0 compatible GPU found!
2017-11-24 21:44:41 OpenGL version is greater than 1.4 - is_opengl_available returns true!
2017-11-24 21:44:41 Startup - Facegen is still enabled
2017-11-24 21:44:41 Startup - Successfully loaded jerseys
2017-11-24 21:44:41 Startup - Successfully loaded helmets
2017-11-24 21:44:41 Creating MYFACEGEN instance
2017-11-24 21:44:41 Rendering mode setting = 0
2017-11-24 21:44:41 Facegen rendering mode = 1
2017-11-24 21:44:42 Startup - Successfully loaded model lists
2017-11-24 21:44:42 Startup - Successfully loaded beards
2017-11-24 21:44:42 Startup - Successfully loaded hairs
2017-11-24 21:44:42 Startup - Successfully initialized Facegen
2017-11-24 21:44:43 Startup - initializing Steam callbacks
2017-11-24 21:44:43 Loading Steam workshop items list from local file
2017-11-24 21:44:43 Resolution from Settings:
2017-11-24 21:44:43 Screen Size: 1920 Width, 1080 Height; Available Screen Size: 1920 Width, 1027 Height, Screen-Size w/o Border: 1902 Width, 978 Height, DPR: 1
2017-11-24 21:44:43 Startup - Start finished, load Startscreen!
2017-11-24 21:44:43 GLWidget - GL_VERSION = 4.4.0 - Build 21.20.16.4727 - Version = 4.4.0
2017-11-24 21:44:43 GLWidget - Success: OpenGL 2.0 compatible GPU found!
2017-11-24 21:44:43 Received stats and achievements from Steam
2017-11-24 21:44:43 Loading Steam workshop items list from local file
2017-11-24 21:44:47 online backend GSAvailable
2017-11-24 21:44:47 online backend State change to t/t/f
2017-11-24 21:44:47 BaseScreen - New state!

[JeffR]

Nothing apparently wrong in the trace file, so I think we'll need to have a look at the save to see what the exact problem is. Instructions for uploading it are here.

[FoulBall01]

Dear sirs i am frustrated.. i don't know how to kickstart this game! everything i do results in error messages

this is just one.. thank you