Echl roster crash

Leafs2016 · 11-15-2017, 09:31 PM

Sept 29th first year.

I go to my ECHL roster to dress players and click on the right mouse button for goalies and the gme crashes. Happened 4 times. Help!

JeffR · 11-16-2017, 02:34 AM

Yeah, definitely something broken there, it's happening when you try to right-click them as well. You're playing as Toronto and looking at Orlando, right?

Leafs2016 · 11-16-2017, 06:47 AM

That is correct. What do we do to fix this crash?

JeffR · 11-17-2017, 12:21 AM

It looks like there's a database issue with Orlando's former SPHL affiliate in Louisiana that's causing the crash. Should be fixed in the next update, but it'll require starting a new game.

Leafs2016 · 11-17-2017, 07:35 AM

Hey Jeff,

This guy right here is not happy. How do i go about getting refund. Seems FHM4 is just too buggy for me. First with my save with Vegas and now this with the Leafs. I am pissed off.

JeffR · 11-17-2017, 09:55 AM

If it's the eSellerate version, you can submit a refund request via a support ticket at http://support.ootpdevelopments.com/...Tickets/Submit. Steam refunds have to be handled through Steam's refund process.

Sebastian Palkowski · 11-17-2017, 01:46 PM

Jeff is right that the fix itself is made in the DB and therefor needs a new game but I also build in a catch on the screen (when you right-click on the player) so it should work with your save as well. Please try it and should you run into trouble feel free to write us and we should be able to fix your save.

Leafs2016 · 11-19-2017, 03:30 PM

Sebastion i dont get it. Right click where?

Leafs2016 · 11-19-2017, 03:31 PM

So does this mean all who stated a franchise with Toronto got this bug? What if i restart? Will i have the same issue?

JeffR · 11-20-2017, 04:03 AM

If you restart, you won't get it anymore.

11-15-2017, 09:31 PM	#1
Leafs2016 Minors (Single A) Join Date: Oct 2016 Posts: 58 Blog Entries: 1	Echl roster crash Sept 29th first year. I go to my ECHL roster to dress players and click on the right mouse button for goalies and the gme crashes. Happened 4 times. Help!

11-17-2017, 01:46 PM	#7
Sebastian Palkowski Developer Join Date: Mar 2002 Location: Hamburg, Germany Posts: 5,119	Jeff is right that the fix itself is made in the DB and therefor needs a new game but I also build in a catch on the screen (when you right-click on the player) so it should work with your save as well. Please try it and should you run into trouble feel free to write us and we should be able to fix your save. __________________ Buy Franchise Hockey Manager 10

11-16-2017, 02:34 AM	#2
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 16,625	Yeah, definitely something broken there, it's happening when you try to right-click them as well. You're playing as Toronto and looking at Orlando, right?

11-16-2017, 06:47 AM	#3
Leafs2016 Minors (Single A) Join Date: Oct 2016 Posts: 58 Blog Entries: 1	That is correct. What do we do to fix this crash?

11-17-2017, 12:21 AM	#4
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 16,625	It looks like there's a database issue with Orlando's former SPHL affiliate in Louisiana that's causing the crash. Should be fixed in the next update, but it'll require starting a new game.

11-17-2017, 07:35 AM	#5
Leafs2016 Minors (Single A) Join Date: Oct 2016 Posts: 58 Blog Entries: 1	Hey Jeff, This guy right here is not happy. How do i go about getting refund. Seems FHM4 is just too buggy for me. First with my save with Vegas and now this with the Leafs. I am pissed off.

11-17-2017, 09:55 AM	#6
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 16,625	If it's the eSellerate version, you can submit a refund request via a support ticket at http://support.ootpdevelopments.com/...Tickets/Submit. Steam refunds have to be handled through Steam's refund process.

11-19-2017, 03:30 PM	#8
Leafs2016 Minors (Single A) Join Date: Oct 2016 Posts: 58 Blog Entries: 1	Sebastion i dont get it. Right click where?

11-19-2017, 03:31 PM	#9
Leafs2016 Minors (Single A) Join Date: Oct 2016 Posts: 58 Blog Entries: 1	So does this mean all who stated a franchise with Toronto got this bug? What if i restart? Will i have the same issue?

11-20-2017, 04:03 AM	#10
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 16,625	If you restart, you won't get it anymore.