Runtime Error

Dkitson16 · 02-14-2019, 07:18 PM

After the last update I've been getting the following error about half the time I try and start the game

JeffR · 02-15-2019, 03:32 AM

First thing I would try is updating your Visual C++ redistributables, something there may be out of date or corrupt:

https://support.microsoft.com/en-ca/...al-c-downloads

(vc_redist.x86.exe is the one you want)

Dkitson16 · 02-16-2019, 12:27 AM

Ran the suggested update. Still getting the error

JeffR · 02-16-2019, 01:28 AM

Have you tried having Steam check that the installation is OK (right-click on FHM5 in your library, Properties, Local Files, "Verify Integrity of Game Files...")? If something's corrupted, possibly due to a bad download when you updated, that should fix it. Although if that's the case, it's odd that it's starting successfully on some attempts. This is happening when you first launch the game, right - not once you're already in and attempting to e.g. load/start a new game?

If that turns out OK, then - select Start in Windows and enter dxdiag into the search box on the taskbar, then run DxDiag from the results, and choose "Save All Information" and send the resulting file to me in a PM. If there's anything in your system configuration that could be causing this, I might be able to spot it there.

02-14-2019, 07:18 PM	#1
Dkitson16 Major Leagues Join Date: Oct 2017 Posts: 315	Runtime Error After the last update I've been getting the following error about half the time I try and start the game Attached Images

02-15-2019, 03:32 AM	#2
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 16,623	First thing I would try is updating your Visual C++ redistributables, something there may be out of date or corrupt: https://support.microsoft.com/en-ca/...al-c-downloads (vc_redist.x86.exe is the one you want)

02-16-2019, 12:27 AM	#3
Dkitson16 Major Leagues Join Date: Oct 2017 Posts: 315	Ran the suggested update. Still getting the error

02-16-2019, 01:28 AM	#4
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 16,623	Have you tried having Steam check that the installation is OK (right-click on FHM5 in your library, Properties, Local Files, "Verify Integrity of Game Files...")? If something's corrupted, possibly due to a bad download when you updated, that should fix it. Although if that's the case, it's odd that it's starting successfully on some attempts. This is happening when you first launch the game, right - not once you're already in and attempting to e.g. load/start a new game? If that turns out OK, then - select Start in Windows and enter dxdiag into the search box on the taskbar, then run DxDiag from the results, and choose "Save All Information" and send the resulting file to me in a PM. If there's anything in your system configuration that could be causing this, I might be able to spot it there.