I contacted customer support 30days ago

MorrisButtermaker · 06-05-2019, 10:47 PM

I contacted customer support 30 days ago. A ticket was opened but I have not gotten a helpful answer back. Is this typical?

Ticket ID: 26536
Subject: I am having major problems with the game
Department: Out of the Park Baseball
Type: Issue
Status: Open
Priority: Medium

Since my ticket was given a "medium" priority classification, I can't imagine how long my wait would have to be if I had been given a "low" priority.

Will_L · 06-05-2019, 11:36 PM

Details?
Perhaps one or some of the experienced forum members could help.

Harry Hibbs · 06-05-2019, 11:59 PM

Hi Morris, might have been better to be more specific? What's up, maybe we can help?

byzeil · 06-06-2019, 02:26 PM

Try messaging Lukas http://www.ootpdevelopments.com/boar...er.php?u=19488

MorrisButtermaker · 06-06-2019, 08:18 PM

I created a league that included all the teams from the Pacific Coast league in 1946. Since then I have been trying to change one of the teams over to a 1946 semipro team called the Brooklyn Bushwicks. I have been importing some players as historical free agents. Others I have had to create from scratch. I’ve had to do an enormous amount of roster editing. I have yet to play a single game in the league besides an exhibition contest. What I’m finding is the player's ratings fluctuate back and forth between two sets of ratings. When I load the game I never know which one of the two sets of ratings will be reflected in the game. When I exit the game, go back to the OOTP start screen, and load the game again the ratings always switch over to the other set. I am also finding that when I import the exact same historical free agent with all the variables the same on multiple occasions within this same league I get very different player overall ratings. I assume there’s no element of randomness in overall rating in importing historical free agents and so when I import the same player under the same options in the same league he should be the same every time. I have not started league play. It is still March 10, 1946. I believe I set the scouting options as I should have done when I created the league. I have also found that when I import an historical free agent who is part of the default free agent pool he can come in with a a very, very different overall rating. I would appreciate any and all helpful information anyone can provide me.

Here is an update: “I tried uninstalling and reinstalling OOTP Baseball 20 and now the problems have gotten much worse.I am now seeing fluctuations in overall rating of as much as 50 points when I start the same league/game using all of the same variables and parameters. I have never progressed passed day 1 in these leagues/games. They have all been 1946 AAA leagues accept for two NNLs. Some free agents that should be part of the free agent pool are only appearing in the pool some of the time. Tony Cuccinello is always listed as the top free agent available. I think he should have an overall rating of 71 based upon the very first game I started. He is now coming in with an overall rating in the low 20s.

MorrisButtermaker · 06-06-2019, 08:21 PM

Quote:

Originally Posted by byzeil

Try messaging Lukas http://www.ootpdevelopments.com/boar...er.php?u=19488

Thanks. If I do not hear back soon I will contact him.

MorrisButtermaker · 06-06-2019, 08:22 PM

Quote:

Originally Posted by Harry Hibbs

Hi Morris, might have been better to be more specific? What's up, maybe we can help?

Thanks. See my updated post. It is very nice of you to try to help.

MorrisButtermaker · 06-06-2019, 08:23 PM

Quote:

Originally Posted by Will_L

Details?
Perhaps one or some of the experienced forum members could help.

Thanks. I posted an update on my problem.

Harry Hibbs · 06-07-2019, 10:26 AM

Quote:

Originally Posted by MorrisButtermaker

Thanks. See my updated post. It is very nice of you to try to help.

Ok that's quite a complex issue. I don't have experience of setting up custom leagues. The historical free agent that you are testing with certainly seems to be subject to some randomization of his ratings when imported. Maybe have a close look at all your league settings to see if you can find what's causing it? Sorry, not much help.

david limbaugh · 06-07-2019, 03:13 PM

Quote:

Originally Posted by Harry Hibbs

Ok that's quite a complex issue. I don't have experience of setting up custom leagues. The historical free agent that you are testing with certainly seems to be subject to some randomization of his ratings when imported. Maybe have a close look at all your league settings to see if you can find what's causing it? Sorry, not much help.

Scout?? Your scout vs OOTP scout? Just pondering....

david limbaugh · 06-07-2019, 03:14 PM

Quote:

Originally Posted by MorrisButtermaker

Thanks. If I do not hear back soon I will contact him.

If your run rescout - do ratings change?

MorrisButtermaker · 06-07-2019, 10:54 PM

Quote:

Originally Posted by david limbaugh

Scout?? Your scout vs OOTP scout? Just pondering....

I do not think it is scouting but I will take another look at scouting. The thing of it is my league has not advanced beyond day one and if was scouting I can't see how it would be switching back and forth between two sets of ratings each time I load the game. Thanks for taking the time to respond.

MorrisButtermaker · 06-07-2019, 10:55 PM

Quote:

Originally Posted by david limbaugh

If your run rescout - do ratings change?

I will check this. Thanks.

eldur00 · 06-07-2019, 11:42 PM

Quote:

Originally Posted by MorrisButtermaker

I do not think it is scouting but I will take another look at scouting. The thing of it is my league has not advanced beyond day one and if was scouting I can't see how it would be switching back and forth between two sets of ratings each time I load the game. Thanks for taking the time to respond.

I go back and forth between a fictional league and an historical league. The historical league does not have scouting, so sometimes when I go back to my fictional league, the player ratings shown by default are of the OSA as opposed to my scout, which are different. I'd check there first just to make sure as it does sound like what I'm seeing from time to time.

david limbaugh · 06-08-2019, 12:35 AM

Quote:

Originally Posted by eldur00

I go back and forth between a fictional league and an historical league. The historical league does not have scouting, so sometimes when I go back to my fictional league, the player ratings shown by default are of the OSA as opposed to my scout, which are different. I'd check there first just to make sure as it does sound like what I'm seeing from time to time.

I asked Markus years ago to make the default "act as" the team you choose to look at so your scout is always the one being used for seeing ratings...

06-05-2019, 10:47 PM	#1
MorrisButtermaker Minors (Single A) Join Date: Apr 2019 Posts: 54	I contacted customer support 30days ago I contacted customer support 30 days ago. A ticket was opened but I have not gotten a helpful answer back. Is this typical? Ticket ID: 26536 Subject: I am having major problems with the game Department: Out of the Park Baseball Type: Issue Status: Open Priority: Medium Since my ticket was given a "medium" priority classification, I can't imagine how long my wait would have to be if I had been given a "low" priority.

06-06-2019, 08:18 PM	#5
MorrisButtermaker Minors (Single A) Join Date: Apr 2019 Posts: 54	more details I created a league that included all the teams from the Pacific Coast league in 1946. Since then I have been trying to change one of the teams over to a 1946 semipro team called the Brooklyn Bushwicks. I have been importing some players as historical free agents. Others I have had to create from scratch. I’ve had to do an enormous amount of roster editing. I have yet to play a single game in the league besides an exhibition contest. What I’m finding is the player's ratings fluctuate back and forth between two sets of ratings. When I load the game I never know which one of the two sets of ratings will be reflected in the game. When I exit the game, go back to the OOTP start screen, and load the game again the ratings always switch over to the other set. I am also finding that when I import the exact same historical free agent with all the variables the same on multiple occasions within this same league I get very different player overall ratings. I assume there’s no element of randomness in overall rating in importing historical free agents and so when I import the same player under the same options in the same league he should be the same every time. I have not started league play. It is still March 10, 1946. I believe I set the scouting options as I should have done when I created the league. I have also found that when I import an historical free agent who is part of the default free agent pool he can come in with a a very, very different overall rating. I would appreciate any and all helpful information anyone can provide me. Here is an update: “I tried uninstalling and reinstalling OOTP Baseball 20 and now the problems have gotten much worse.I am now seeing fluctuations in overall rating of as much as 50 points when I start the same league/game using all of the same variables and parameters. I have never progressed passed day 1 in these leagues/games. They have all been 1946 AAA leagues accept for two NNLs. Some free agents that should be part of the free agent pool are only appearing in the pool some of the time. Tony Cuccinello is always listed as the top free agent available. I think he should have an overall rating of 71 based upon the very first game I started. He is now coming in with an overall rating in the low 20s. Last edited by MorrisButtermaker; 06-06-2019 at 08:20 PM.

06-05-2019, 11:36 PM	#2
Will_L All Star Reserve Join Date: Mar 2018 Location: Laurelton, NY Posts: 590	Details? Perhaps one or some of the experienced forum members could help.

06-05-2019, 11:59 PM	#3
Harry Hibbs Minors (Double A) Join Date: Jul 2003 Location: San Jose Posts: 199	Hi Morris, might have been better to be more specific? What's up, maybe we can help?