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FHM 3 - Technical Support Need help or want to report a bug? This is the right place. |
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Thread Tools |
10-18-2016, 09:30 AM | #1 |
Bat Boy
Join Date: Feb 2016
Posts: 5
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Crash when starting Path to Glory
Hi there,
I tried to play path to glory mode with the Preds, but when the game was initializing, it crashed I re-tried twice, but the results were the same both times Is it because I'm using Surface Pro 3, or because I changed the screen resolution, or are there any other possible reasons?? |
10-18-2016, 09:55 AM | #2 |
All Star Starter
Join Date: Sep 2015
Location: Kelowna, British Columbia
Posts: 1,258
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I am having the same problem both in Path to Glory and Sand Box tried starting a new game in both modes. Cannot get past the selection of playable leagues in Path to Glory mode.
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10-18-2016, 10:00 AM | #3 |
Developer
Join Date: Mar 2002
Location: Hamburg, Germany
Posts: 5,089
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Do you, by any chance, use a Surface Pro as well?
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10-18-2016, 10:03 AM | #4 |
All Star Starter
Join Date: Sep 2015
Location: Kelowna, British Columbia
Posts: 1,258
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Yes it works perfectly on my desktop at home. This my second license.
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10-18-2016, 08:02 PM | #5 |
All Star Starter
Join Date: Sep 2015
Location: Kelowna, British Columbia
Posts: 1,258
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Surface Pro 3 has been crashing all day. Get a nice polite message then shutdown.
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10-18-2016, 08:11 PM | #6 |
OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 19,755
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It sounds like Sebastian might have an idea what's going on from his post. Just in case though, would anyone having this crash or a similar one be willing to post their trace files?
You can do so by going to 'settings' > 'troubleshooting' and checking the box 'enable debug trace'. Then after the next time your game crashes restart the game and go back to the same place as before and click the button 'Open Trace File'. Then attach that file to a post here on the board. That might be a big help to Sebastian and Malte in fixing the issue.
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10-18-2016, 08:33 PM | #7 |
All Star Starter
Join Date: Sep 2015
Location: Kelowna, British Columbia
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Won't be until tomorrow, if can figure it out, I have had enough frustration with the Surface Pro 3 today.
Last edited by JaBurns; 10-18-2016 at 08:35 PM. |
10-18-2016, 08:34 PM | #8 |
OOTP Developments
Join Date: Aug 2007
Location: Nice, Côte d'Azur, France
Posts: 19,755
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Sure, that's understandable. Whenever you get a chance!
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lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here |
10-19-2016, 09:11 AM | #9 | |
Bat Boy
Join Date: Feb 2016
Posts: 5
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Quote:
Somehow I avoided the crash when I started unemployed; it looks like the game crashes during the "Sim to season" screen (when you start employed)... |
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10-19-2016, 09:25 AM | #10 |
Developer
Join Date: Mar 2002
Location: Hamburg, Germany
Posts: 5,089
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If I get the situation correctly then it works on your Desktop PC but not on a Surface Pro 3, right? Maybe the specifications for the tablet are just not good enough to run FHM?
Can you make a test for me and start a PtG game with just the NHL/AHL selected, take over a random NHL team and see if it crashes?
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10-19-2016, 11:29 AM | #11 |
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You are correct works perfectly on my desktop but won't even start on my Surface Pro 3 just tried it and here is the trace file:
2016-10-19 08:22:34 Startup - settings.dat found and read! 2016-10-19 08:22:34 Resolution from Settings: 1280 * 768 2016-10-19 08:22:34 Screen Size: 1080 Width, 720 Height; Available Screen Size: 1080 Width, 690 Height, Screen-Size w/o Border: 1070 Width, 663 Height 2016-10-19 08:22:34 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ARIMO-BOLD.TTF 2016-10-19 08:22:34 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ARIMO-BOLDITALIC.TTF 2016-10-19 08:22:34 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ARIMO-ITALIC.TTF 2016-10-19 08:22:34 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ARIMO.TTF 2016-10-19 08:22:34 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/FHM-HEADLINE.TTF 2016-10-19 08:22:34 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/LCDBOLD.TTF 2016-10-19 08:22:34 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/LCDLIGHT.TTF 2016-10-19 08:22:34 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/LCDNORMAL.TTF 2016-10-19 08:22:34 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/LCDULTRA.TTF 2016-10-19 08:22:34 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ROBOTO-BLACK.TTF 2016-10-19 08:22:34 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ROBOTO-BOLD.TTF 2016-10-19 08:22:34 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ROBOTO-LIGHT.TTF 2016-10-19 08:22:34 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ROBOTO-MEDIUM.TTF 2016-10-19 08:22:34 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ROBOTO-REGULAR.TTF 2016-10-19 08:22:34 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/ROBOTO-THIN.TTF 2016-10-19 08:22:34 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/UBUNTU DANI-BOLD.TTF 2016-10-19 08:22:34 Successfully loaded font file C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data/fonts/UBUNTU.TTF 2016-10-19 08:22:34 No paths.cfg file found. 2016-10-19 08:22:34 No custom_folders.ini file found. 2016-10-19 08:22:34 Folder list element #3 (DMPT_USER_DATA) set to 'C:/Users/Jim/Documents/Out of the Park Developments/Franchise Hockey Manager 3' 2016-10-19 08:22:34 Folder list element #4 (DMPT_CUST_DATA) set to 'C:/Users/Jim/Documents/Out of the Park Developments/Franchise Hockey Manager 3' 2016-10-19 08:22:34 Folder list element #5 (DMPT_SAVEDGAMES) set to 'C:/Users/Jim/Documents/Out of the Park Developments/Franchise Hockey Manager 3/saved_games' 2016-10-19 08:22:34 g_trace_mode flag is set. 2016-10-19 08:22:34 DMPT_APP = C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3 2016-10-19 08:22:34 DMPT_APP_DATA = C:/Program Files (x86)/Out of the Park Developments/Franchise Hockey Manager 3/data 2016-10-19 08:22:34 DMPT_PREF_DATA = C:/Users/Jim/AppData/Roaming/Out of the Park Developments/Franchise Hockey Manager 3/config 2016-10-19 08:22:34 DMPT_USER_DATA = C:/Users/Jim/Documents/Out of the Park Developments/Franchise Hockey Manager 3 2016-10-19 08:22:34 DMPT_CUST_DATA = C:/Users/Jim/Documents/Out of the Park Developments/Franchise Hockey Manager 3 2016-10-19 08:22:34 DMPT_SAVEDGAMES = C:/Users/Jim/Documents/Out of the Park Developments/Franchise Hockey Manager 3/saved_games 2016-10-19 08:22:35 Startup - Everything good! 2016-10-19 08:22:35 eSellerate - exit with code eWeb_InstallEngineFromResource returned 0x20010000 (SDK_LATEST_ENGINE_ALREADY_INSTALLED) 2016-10-19 08:22:35 Successfully run ESELLERATE_eSellerInstall 2016-10-19 08:22:35 eSellerate - exit with code eWeb_ValidateActivation returned 0x20050001 (VALIDATEACTIVATION_MACHINE_MATCH) 2016-10-19 08:22:35 4.3.0 - Build 20.19.15.4331 2016-10-19 08:22:35 Success: Opengl2.0 compatible GPU found! 2016-10-19 08:22:35 4.3.0 - Build 20.19.15.4331 2016-10-19 08:22:35 Startup - Successfully loaded jerseys 2016-10-19 08:22:35 Startup - Successfully loaded helmets 2016-10-19 08:22:35 Rendering mode setting = 0 2016-10-19 08:22:35 Facegen rendering mode = 1 2016-10-19 08:22:36 Startup - Successfully loaded model lists 2016-10-19 08:22:37 Startup - Successfully loaded beards 2016-10-19 08:22:38 Startup - Successfully loaded hairs 2016-10-19 08:22:38 Startup - Successfully initialized Facegen 2016-10-19 08:22:38 Startup - Start finished, load Startscreen! 2016-10-19 08:22:38 4.3.0 - Build 20.19.15.4331 2016-10-19 08:22:38 Success: Opengl2.0 compatible GPU found! Then the message about "Franchise Hockey Manager 3 has stopped working": |
10-19-2016, 05:38 PM | #12 |
All Star Starter
Join Date: Sep 2015
Location: Kelowna, British Columbia
Posts: 1,258
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Did the above help?
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10-19-2016, 05:46 PM | #13 | |
Developer
Join Date: Mar 2002
Location: Hamburg, Germany
Posts: 5,089
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You can´t get to the Startscreen of the game on your Surface Pro 3?
Quote:
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10-19-2016, 05:48 PM | #14 |
All Star Starter
Join Date: Sep 2015
Location: Kelowna, British Columbia
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How do I do that?
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10-19-2016, 05:59 PM | #15 |
Developer
Join Date: Mar 2002
Location: Hamburg, Germany
Posts: 5,089
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Does the game crash when you start if or does the game crash when you generate a new save?
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10-19-2016, 06:02 PM | #16 |
All Star Starter
Join Date: Sep 2015
Location: Kelowna, British Columbia
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When I start I haven't even started the selection process yet.
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10-19-2016, 09:19 PM | #17 |
All Star Starter
Join Date: Sep 2015
Location: Kelowna, British Columbia
Posts: 1,258
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Anything else I can try?
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10-20-2016, 09:49 AM | #18 | |
Bat Boy
Join Date: Feb 2016
Posts: 5
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Quote:
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10-20-2016, 02:23 PM | #19 |
Bat Boy
Join Date: Oct 2016
Posts: 3
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I can tell you it is not likely a specification issue. I have the game running on a Surface Pro 2, which is a generation older with lesser specs.
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10-20-2016, 02:27 PM | #20 |
Developer
Join Date: Mar 2002
Location: Hamburg, Germany
Posts: 5,089
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Yeah, we (Andreas) has it running on his Surface Pro 2 as well. So we know it runs on the 2 and 4.
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