Could not sync your card data. Please retry.

getheroff · 03-24-2019, 07:31 AM

Getting this error alot lately, when I log in. If I click on OK about 30 times, it will eventually let me into the game...so not a game-breaker; but annoying. Any ideas on how to resolve this issue?

CrazyWR · 03-24-2019, 02:23 PM

Also got this

Markus Heinsohn · 03-25-2019, 05:51 AM

This means there is a connection issue, please check your internet and add an exception for OOTP to your firewall / virus scanner & windows defender settings. Rebooting may also help.

MarkGracesSlumpBuster · 03-25-2019, 08:01 AM

I've tried on two different computers, I've brought my laptop to my work, my parents house and my own house - all different internet connections and it's still saying cannot sync cards. I am having all kinds of issues with this game and it's getting very frustrating. My firewall is turned off, the game crashes for me every time I try to open inactive cards and all my good players are on inactives therefore I am not going to fare well when season starts after I already bought in with $.

MarkGracesSlumpBuster · 03-25-2019, 08:10 AM

and I know it's not a connection issue, because I just created a new team and it logged in correctly.

Markus Heinsohn · 03-25-2019, 08:35 AM

I send you a PM Marc.

TwinsFan · 03-26-2019, 08:29 AM

I'm having the same issues with it not being able to sync cards that have gotten worse and worse over time and now I'm completely blocked out can't access my team at all.

I am able to access my PT 19 just fine, as well as my other PT 20 less used account.

It sucks because I have over 600k pp and can't use it.

Chris Marquardt · 03-26-2019, 12:44 PM

The new patch has a possible fix for this.

Lukas Berger · 03-26-2019, 12:45 PM

Yeah, if this is happening to you, please download and install the beta patch:

http://www.ootpdevelopments.com/boar...d.php?t=300943

TwinsFan · 03-26-2019, 04:46 PM

It takes a while but I CAN login, but when I click on "manage inactive cards" or "card collection" it takes like a minute to load and then it just keeps reloading over and over.

getheroff · 04-06-2019, 09:00 PM

This remains a serious issue. I have to press "OK", to clear the error message about 150 times, then re-load the press the "Play Perfect Team" button 4 or 5 times (after clearing the error messages), to get the game to load. This is extremely annoying. The patches have not resolved it. Would very much appreciate someone continuing to work this problem.

RoteLaterne · 04-07-2019, 03:32 AM

It very slowly comes back right now.

getheroff · 04-08-2019, 12:08 PM

This still hasn't been resolved and it has gotten to the point that I can no longer log in to my account. Please fix this ASAP...

SF_49er · 04-08-2019, 12:21 PM

same here, i couldn't log in in both Versions of Perfect Team (OOTP 19 and 20)

getheroff · 04-09-2019, 01:02 AM

Still not resolved...

richjmny · 05-31-2020, 08:52 PM

No issues with connectivity... Also said last standalone game i played was corrupted but i managed to pull in a back up.. Glad Im not alone with this issue... I know it is not a connectivity issue..

I'm contemplating reinstalling.... I also opened a ticket

jganz · 05-31-2020, 09:23 PM

I am getting the issue tonight as well. Cannot sync cards.

iSchilly · 05-31-2020, 11:51 PM

Can not sync your cards, please retry. it was working fine this morning, started getting the message this evening.

brianradichel · 06-01-2020, 12:12 AM

Just started getting the same error message as well. And based on my PP total, I may have actually won the Series!!!

Of all the times to bollux...rebooted twice, tried tournaments, no joy.

Megamanic1994 · 06-01-2020, 12:27 AM

Known Issue: See P/T Server Issues 5/31

03-24-2019, 07:31 AM	#1
getheroff Minors (Single A) Join Date: Dec 2011 Posts: 83	Could not sync your card data. Please retry. Getting this error alot lately, when I log in. If I click on OK about 30 times, it will eventually let me into the game...so not a game-breaker; but annoying. Any ideas on how to resolve this issue?

03-25-2019, 05:51 AM	#3
Markus Heinsohn Developer OOTP Join Date: Dec 2001 Location: Germany Posts: 24,739	This means there is a connection issue, please check your internet and add an exception for OOTP to your firewall / virus scanner & windows defender settings. Rebooting may also help. __________________ Buy Out of the Park Baseball 25 now! Download OOTP Go 25 for iOS Download OOTP Go 25 for Android

03-25-2019, 08:35 AM	#6
Markus Heinsohn Developer OOTP Join Date: Dec 2001 Location: Germany Posts: 24,739	I send you a PM Marc. __________________ Buy Out of the Park Baseball 25 now! Download OOTP Go 25 for iOS Download OOTP Go 25 for Android

03-26-2019, 12:44 PM	#8
Chris Marquardt OOTP Developments Join Date: Jan 2016 Location: Germany Posts: 457	The new patch has a possible fix for this. Last edited by Chris Marquardt; 03-26-2019 at 12:46 PM.

03-26-2019, 12:45 PM	#9
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 19,893	Yeah, if this is happening to you, please download and install the beta patch: http://www.ootpdevelopments.com/boar...d.php?t=300943 __________________ lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here

03-24-2019, 02:23 PM	#2
CrazyWR All Star Reserve Join Date: Nov 2018 Posts: 549	Also got this

03-25-2019, 08:01 AM	#4
MarkGracesSlumpBuster Minors (Rookie Ball) Join Date: Dec 2018 Posts: 49	I've tried on two different computers, I've brought my laptop to my work, my parents house and my own house - all different internet connections and it's still saying cannot sync cards. I am having all kinds of issues with this game and it's getting very frustrating. My firewall is turned off, the game crashes for me every time I try to open inactive cards and all my good players are on inactives therefore I am not going to fare well when season starts after I already bought in with $.

03-25-2019, 08:10 AM	#5
MarkGracesSlumpBuster Minors (Rookie Ball) Join Date: Dec 2018 Posts: 49	and I know it's not a connection issue, because I just created a new team and it logged in correctly.

03-26-2019, 08:29 AM	#7
TwinsFan Minors (Double A) Join Date: Apr 2002 Location: Some planet in outer space Posts: 196	I'm having the same issues with it not being able to sync cards that have gotten worse and worse over time and now I'm completely blocked out can't access my team at all. I am able to access my PT 19 just fine, as well as my other PT 20 less used account. It sucks because I have over 600k pp and can't use it.

03-26-2019, 04:46 PM	#10
TwinsFan Minors (Double A) Join Date: Apr 2002 Location: Some planet in outer space Posts: 196	It takes a while but I CAN login, but when I click on "manage inactive cards" or "card collection" it takes like a minute to load and then it just keeps reloading over and over.

04-06-2019, 09:00 PM	#11
getheroff Minors (Single A) Join Date: Dec 2011 Posts: 83	This remains a serious issue. I have to press "OK", to clear the error message about 150 times, then re-load the press the "Play Perfect Team" button 4 or 5 times (after clearing the error messages), to get the game to load. This is extremely annoying. The patches have not resolved it. Would very much appreciate someone continuing to work this problem.

04-07-2019, 03:32 AM	#12
RoteLaterne Major Leagues Join Date: Jun 2009 Location: Germany Posts: 387	It very slowly comes back right now. Last edited by RoteLaterne; 04-07-2019 at 04:29 AM.

04-08-2019, 12:08 PM	#13
getheroff Minors (Single A) Join Date: Dec 2011 Posts: 83	This still hasn't been resolved and it has gotten to the point that I can no longer log in to my account. Please fix this ASAP...

04-08-2019, 12:21 PM	#14
SF_49er Minors (Single A) Join Date: Oct 2012 Location: Bad Vilbel, Germany Posts: 67	same here, i couldn't log in in both Versions of Perfect Team (OOTP 19 and 20)

04-09-2019, 01:02 AM	#15
getheroff Minors (Single A) Join Date: Dec 2011 Posts: 83	Still not resolved...

05-31-2020, 08:52 PM	#16
richjmny Bat Boy Join Date: May 2020 Posts: 7	issue started tonight...could not synch your cards please retry No issues with connectivity... Also said last standalone game i played was corrupted but i managed to pull in a back up.. Glad Im not alone with this issue... I know it is not a connectivity issue.. I'm contemplating reinstalling.... I also opened a ticket

05-31-2020, 09:23 PM	#17
jganz Bat Boy Join Date: May 2020 Posts: 1	I am getting the issue tonight as well. Cannot sync cards.

05-31-2020, 11:51 PM	#18
iSchilly Bat Boy Join Date: Jun 2015 Posts: 9	Same error for me Can not sync your cards, please retry. it was working fine this morning, started getting the message this evening.

06-01-2020, 12:12 AM	#19
brianradichel Bat Boy Join Date: Apr 2020 Location: Flower Mound, TX Posts: 2	Just started getting the same error message as well. And based on my PP total, I may have actually won the Series!!! Of all the times to bollux...rebooted twice, tried tournaments, no joy. __________________

06-01-2020, 12:27 AM	#20
Megamanic1994 Bat Boy Join Date: Mar 2020 Posts: 16	Known Issue: See P/T Server Issues 5/31