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OOTP 14 - General Discussions Discuss the new 2013 version of Out of the Park Baseball here! |
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12-31-2013, 05:26 PM | #1 |
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Help: Had to have OS re-installed, and now my shortcuts don't work
My baby crashed and had to be wiped. The guy in the store managed to save all of my OOTP folders (which is a relief, even though most important things are backed up to an external hard drive), but the shortcuts to each version tell me that the shortcut file doesn't exist. Do I just re-download all my versions from the OOTP developments download page? I have all the licenses and order numbers backed up, but will I be charged for a second (or potentially third [can't remember offhand whether or not I've installed on any other machines that aren't kicking around anymore]) license? Argh, this sucks.
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12-31-2013, 05:41 PM | #2 |
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The shortcuts don't matter. Are the *.exe files there? Probably not if the HDD was wiped.
You won't be charged anything. Redownload reinstall and if the license wont go through contact Bowtie (I think) with your order info and I'm sure that he will fix things. A PITA for sure but not insoluble.
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Cheers RichW If you’re looking for a good cause to donate money to please consider a Donation to Parkinson’s Canada. It may help me have a better future and if not me, someone else. Thanks. “Conservatism consists of exactly one proposition …There must be in-groups whom the law protects but does not bind, alongside out-groups whom the law binds but does not protect.” Frank Wilhoit |
12-31-2013, 05:52 PM | #3 | |
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Quote:
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01-01-2014, 01:09 AM | #4 |
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You cannot be charged for anything unless you voluntarily buy the game and give payment info.
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Cheers RichW If you’re looking for a good cause to donate money to please consider a Donation to Parkinson’s Canada. It may help me have a better future and if not me, someone else. Thanks. “Conservatism consists of exactly one proposition …There must be in-groups whom the law protects but does not bind, alongside out-groups whom the law binds but does not protect.” Frank Wilhoit |
01-01-2014, 06:12 AM | #5 |
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Join Date: Jun 2009
Posts: 1,316
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To help clarify things here, when you purchase the game that is the only time any charges will apply. If needed, users can uninstall and reinstall the game as often as necessary free of any charges.
With the PC/MAC license, you get 2 activations. Should both activations get used up and the user needs an activation freed, please feel free to use my sig and submit a support ticket and we will very gladly reset your license for you - again, at no additional charge. Plus, there is no limit to the number of license resets. Also, the license can be used the following ways:
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01-01-2014, 12:23 PM | #6 |
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OOTP14 worked. Now it's just a matter of plugging along and getting all the other ones to go. Thanks for the support folks.
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01-01-2014, 12:25 PM | #7 | |
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Quote:
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01-01-2014, 04:27 PM | #8 |
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OOTP11 is the one I can't get into. i.e. the license doesn't work anymore. Do I still submit a support ticket for that, or is it too late?
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01-01-2014, 06:38 PM | #9 |
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01-01-2014, 07:19 PM | #10 |
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01-01-2014, 09:51 PM | #11 |
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It works now. Thanks for going above and beyond old timer by releasing all the licenses that could've affected a future new machine/crash. You guys are the best.
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01-08-2014, 10:24 PM | #12 |
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These guys go above and beyond on a regular basis. We are all fortunate to have them.
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Cheers RichW If you’re looking for a good cause to donate money to please consider a Donation to Parkinson’s Canada. It may help me have a better future and if not me, someone else. Thanks. “Conservatism consists of exactly one proposition …There must be in-groups whom the law protects but does not bind, alongside out-groups whom the law binds but does not protect.” Frank Wilhoit |
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