Sandbox Mode Crashing on September 1st

devilsfan · 10-19-2016, 12:29 PM

Hey guys, so it seems every time I try and a do a sandbox mode, my game crashes once I get to September 1st. I was really excited to try out the expansion mode, but it is kind of annoying when I can't even get to it.

Lukas Berger · 10-19-2016, 12:37 PM

Can you give us a bit more info about the system you're using?

Also, is this one game you keep trying or is it happening every time you create a game in sandbox mode? If every time, are you always trying the same configuration, or using different setups?

Finally can you try to start your game in tracemode by going to 'settings' > 'troubleshooting' and checking the box 'enable debug trace'.

Then after the next time your game crashes restart the game and go back to the same place as before and click the button 'Open Trace File'. Then attach that file to a post here on the board, or email it to support@ootpdevelopments.com and we'll look into the issue.

devilsfan · 10-19-2016, 01:37 PM

Quote:

Originally Posted by lukasberger

Can you give us a bit more info about the system you're using?

Also, is this one game you keep trying or is it happening every time you create a game in sandbox mode? If every time, are you always trying the same configuration, or using different setups?

Finally can you try to start your game in tracemode by going to 'settings' > 'troubleshooting' and checking the box 'enable debug trace'.

Then after the next time your game crashes restart the game and go back to the same place as before and click the button 'Open Trace File'. Then attach that file to a post here on the board, or email it to support@ootpdevelopments.com and we'll look into the issue.

I'm using this game on OS X El Captain
I've had it happen to me with multiple saves.
I have added the "trace file" below.

2016-10-19 13:35:30 Startup - settings.dat found and read!
2016-10-19 13:35:30 Resolution from Settings: Maximized
2016-10-19 13:35:30 Screen Size: 1280 Width, 800 Height; Available Screen Size: 1280 Width, 719 Height, Screen-Size w/o Border: 1280 Width, 697 Height
2016-10-19 13:35:30 Width: 1280, Height: 800, User-Width: 1280, User-Height: 800
2016-10-19 13:35:30 Successfully loaded font file /Applications/Franchise Hockey Manager 3.app/Contents/data/fonts/ARIMO-BOLD.TTF
2016-10-19 13:35:30 Successfully loaded font file /Applications/Franchise Hockey Manager 3.app/Contents/data/fonts/ARIMO-BOLDITALIC.TTF
2016-10-19 13:35:30 Successfully loaded font file /Applications/Franchise Hockey Manager 3.app/Contents/data/fonts/ARIMO-ITALIC.TTF
2016-10-19 13:35:30 Successfully loaded font file /Applications/Franchise Hockey Manager 3.app/Contents/data/fonts/ARIMO.TTF
2016-10-19 13:35:30 Successfully loaded font file /Applications/Franchise Hockey Manager 3.app/Contents/data/fonts/FHM-HEADLINE.TTF
2016-10-19 13:35:30 Successfully loaded font file /Applications/Franchise Hockey Manager 3.app/Contents/data/fonts/LCDBOLD.TTF
2016-10-19 13:35:30 Successfully loaded font file /Applications/Franchise Hockey Manager 3.app/Contents/data/fonts/LCDLIGHT.TTF
2016-10-19 13:35:30 Successfully loaded font file /Applications/Franchise Hockey Manager 3.app/Contents/data/fonts/LCDNORMAL.TTF
2016-10-19 13:35:30 Successfully loaded font file /Applications/Franchise Hockey Manager 3.app/Contents/data/fonts/LCDULTRA.TTF
2016-10-19 13:35:30 Successfully loaded font file /Applications/Franchise Hockey Manager 3.app/Contents/data/fonts/ROBOTO-BLACK.TTF
2016-10-19 13:35:30 Successfully loaded font file /Applications/Franchise Hockey Manager 3.app/Contents/data/fonts/ROBOTO-BOLD.TTF
2016-10-19 13:35:30 Successfully loaded font file /Applications/Franchise Hockey Manager 3.app/Contents/data/fonts/ROBOTO-LIGHT.TTF
2016-10-19 13:35:30 Successfully loaded font file /Applications/Franchise Hockey Manager 3.app/Contents/data/fonts/ROBOTO-MEDIUM.TTF
2016-10-19 13:35:30 Successfully loaded font file /Applications/Franchise Hockey Manager 3.app/Contents/data/fonts/ROBOTO-REGULAR.TTF
2016-10-19 13:35:30 Successfully loaded font file /Applications/Franchise Hockey Manager 3.app/Contents/data/fonts/ROBOTO-THIN.TTF
2016-10-19 13:35:30 Successfully loaded font file /Applications/Franchise Hockey Manager 3.app/Contents/data/fonts/UBUNTU DANI-BOLD.TTF
2016-10-19 13:35:30 Successfully loaded font file /Applications/Franchise Hockey Manager 3.app/Contents/data/fonts/UBUNTU.TTF
2016-10-19 13:35:30 No paths.cfg file found.
2016-10-19 13:35:30 No custom_folders.ini file found.
2016-10-19 13:35:30 Folder list element #3 (DMPT_USER_DATA) set to '/Users/stevenesposito/Library/Containers/com.ootpdevelopments.fhm3macappstore/Data/Library/Application Support/Out of the Park Developments/Franchise Hockey Manager 3'
2016-10-19 13:35:30 Folder list element #4 (DMPT_CUST_DATA) set to '/Users/stevenesposito/Library/Containers/com.ootpdevelopments.fhm3macappstore/Data/Library/Application Support/Out of the Park Developments/Franchise Hockey Manager 3'
2016-10-19 13:35:30 Folder list element #5 (DMPT_SAVEDGAMES) set to '/Users/stevenesposito/Library/Containers/com.ootpdevelopments.fhm3macappstore/Data/Library/Application Support/Out of the Park Developments/Franchise Hockey Manager 3/saved_games'
2016-10-19 13:35:30 g_trace_mode flag is set.
2016-10-19 13:35:30 DMPT_APP = /Applications/Franchise Hockey Manager 3.app/Contents/MacOS
2016-10-19 13:35:30 DMPT_APP_DATA = /Applications/Franchise Hockey Manager 3.app/Contents/data
2016-10-19 13:35:30 DMPT_PREF_DATA = /Users/stevenesposito/Library/Containers/com.ootpdevelopments.fhm3macappstore/Data/Library/Application Support/Out of the Park Developments/Franchise Hockey Manager 3/config
2016-10-19 13:35:30 DMPT_USER_DATA = /Users/stevenesposito/Library/Containers/com.ootpdevelopments.fhm3macappstore/Data/Library/Application Support/Out of the Park Developments/Franchise Hockey Manager 3
2016-10-19 13:35:30 DMPT_CUST_DATA = /Users/stevenesposito/Library/Containers/com.ootpdevelopments.fhm3macappstore/Data/Library/Application Support/Out of the Park Developments/Franchise Hockey Manager 3
2016-10-19 13:35:30 DMPT_SAVEDGAMES = /Users/stevenesposito/Library/Containers/com.ootpdevelopments.fhm3macappstore/Data/Library/Application Support/Out of the Park Developments/Franchise Hockey Manager 3/saved_games
2016-10-19 13:35:30 Startup - Everything good!
2016-10-19 13:35:30 eSellerate - exit with code eWeb_ValidateActivation returned 0x00001388 (VALIDATEACTIVATION_MACHINE_MATCH)
2016-10-19 13:35:32 Startup - Facegen not loaded
2016-10-19 13:35:32 Startup - Start finished, load Startscreen!

Lukas Berger · 10-19-2016, 01:37 PM

Thanks!

devilsfan · 10-19-2016, 01:44 PM

Quote:

Originally Posted by lukasberger

Thanks!

FYI, I just tried it starting with a team instead of unemployed, and not turning on commissioner mode, and the same thing happened.

JeffR · 10-19-2016, 03:32 PM

Is the crash happening when you try to start in Path to Glory as well, or just sandbox?

devilsfan · 10-19-2016, 03:46 PM

Quote:

Originally Posted by JeffR

Is the crash happening when you try to start in Path to Glory as well, or just sandbox?

Just sandbox, I was able to sim up to and including play some preseason games in PTG

10-19-2016, 12:29 PM	#1
devilsfan Bat Boy Join Date: Oct 2016 Posts: 5	Sandbox Mode Crashing on September 1st Hey guys, so it seems every time I try and a do a sandbox mode, my game crashes once I get to September 1st. I was really excited to try out the expansion mode, but it is kind of annoying when I can't even get to it.

10-19-2016, 12:37 PM	#2
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 19,901	Can you give us a bit more info about the system you're using? Also, is this one game you keep trying or is it happening every time you create a game in sandbox mode? If every time, are you always trying the same configuration, or using different setups? Finally can you try to start your game in tracemode by going to 'settings' > 'troubleshooting' and checking the box 'enable debug trace'. Then after the next time your game crashes restart the game and go back to the same place as before and click the button 'Open Trace File'. Then attach that file to a post here on the board, or email it to support@ootpdevelopments.com and we'll look into the issue. __________________ lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here Last edited by Lukas Berger; 10-19-2016 at 12:41 PM.

10-19-2016, 01:37 PM	#4
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 19,901	Thanks! __________________ lukas@ootpdevelopments.com Order Out of the Park Baseball 25! Need to upload files for us to check out? Instructions can be found here

10-19-2016, 03:32 PM	#6
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 16,625	Is the crash happening when you try to start in Path to Glory as well, or just sandbox?