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Old 09-12-2017, 06:29 PM   #1
UKRedSox
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Issue downloading online league file

In two online leagues, one I have no problem downloading in game.

The other starts the download process, stops on 0% OOTP becomes unresponsive and after 20 minutes throws cannot download file error.

Downloaded league file from site, still same result.

Re-installed OOTP, same result.

Anyone with ideas?

Thanks
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Old 09-12-2017, 07:22 PM   #2
TGH-Adfabre
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1) Fresh new league file then try again?
2) Active antivirus?
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Old 09-12-2017, 11:04 PM   #3
Winnipeg59
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Are you the only GM that is experiencing the problem?
Would be odd if you are only one. Might suggest settings problem?

Could be Commissioner file improperly uploaded (or not yet uploaded).

Which league is it?
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Old 09-13-2017, 02:41 AM   #4
UKRedSox
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Thanks for the replies guys.

Sounds like I am the only one with the issue, with that in mind I re-installed OOTP just in case something had changed in the settings.

Downloaded file from server, attempted to download new file (even though I have the latest) same issue, would have expected a 'you already have the latest file' message.

Knocked off AV, same result

Copied all the settings directory files out, downloaded accounts_data file off server, tested download file settings - successful, was able to to export file to server in game as well.

Attempted again to download latest file, becomes unresponsive and fails on cannot download file error after around 20 minutes of hanging.

Grrrr
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Old 09-13-2017, 10:57 AM   #5
TGH-Adfabre
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I have run into problems like this also.
Have you copied your .dat files and settings folder to a new .lg folder that is correctly named?
Sometime having just the .dats will fix a screwy league file. I am assuming you know how to rename league folders and create new ones. If not post here.
Good luck,
Tom (LP)
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Old 09-13-2017, 01:12 PM   #6
UKRedSox
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Quote:
Originally Posted by TGH-Adfabre View Post
I have run into problems like this also.
Have you copied your .dat files and settings folder to a new .lg folder that is correctly named?
Sometime having just the .dats will fix a screwy league file. I am assuming you know how to rename league folders and create new ones. If not post here.
Good luck,
Tom (LP)
Hi Tom

Downloaded a new file from the server, created the settings directory for the league, added accountsdata file.

It makes the connection to the server and just hangs, then falls over

When testing the FTP connection to the server (in FTP settings) the test connection is successful
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Old 09-13-2017, 03:10 PM   #7
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When you DL the new file what is included? Is it just .dat files and a settings folder?
How many sims has this happened for? Just one, the last 5, etc.?
Has your commissioner built a new league starter file for you to start from?
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Old 09-14-2017, 12:05 AM   #8
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go into your online league settings

File / online league /online league settings


and switch from default / active / passive


whatever you are on change it and try, if that works great, it not change it to the 3rd option
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Old 09-14-2017, 01:07 PM   #9
UKRedSox
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Quote:
Originally Posted by TGH-Adfabre View Post
When you DL the new file what is included? Is it just .dat files and a settings folder?
How many sims has this happened for? Just one, the last 5, etc.?
Has your commissioner built a new league starter file for you to start from?
1) dat files, folders, create settings folder manually

2) since Monday, daily sim league

3) No, but he could do seeing I am one of the commissioners :-)
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Old 09-14-2017, 01:09 PM   #10
UKRedSox
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Quote:
Originally Posted by Painmantle View Post
go into your online league settings

File / online league /online league settings


and switch from default / active / passive


whatever you are on change it and try, if that works great, it not change it to the 3rd option
thanks will give it a go
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Old 09-14-2017, 01:24 PM   #11
UKRedSox
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Quote:
Originally Posted by Painmantle View Post
go into your online league settings

File / online league /online league settings


and switch from default / active / passive


whatever you are on change it and try, if that works great, it not change it to the 3rd option
Options I see are

Passive,Standard FTP (how it was set up)
Active, Standard FTP - did not work
Active, Secure FTP (SSL) - did not work could not make a connection
Active, Secure FTP (TSL) - did not work could not download file
Passive, Secure FTP (SSL) - did not work could not make a connection
Passive, Secure FTP (TSL) - did not work could not download file
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Old 11-02-2019, 09:00 PM   #12
Nersha
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Several members of my league have reported that using a VPN while Downloading the league file when this issue occurs solves the issue.

Another common culprit is a massive faces.dat file. The Commish can use a FTP program like filezilla to upload the file manually WITHOUT the faces.dat file... It is a pain bit it works. Always keep the faces.dat file. do not delete you will need to move it back into your folder.
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Old 01-12-2021, 02:32 AM   #13
ReedZahradnik
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Did you ever figure this out? I'm having this exact same issue and have found no answers what so ever.
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Old 01-10-2022, 11:55 AM   #14
VitoA
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Same issue here.
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